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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,171 Reviews

1,171 Reviews of Tenvoorde Ford - Service Center

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January 15, 2024

They have treated me very well the two times I purchase a vehicle from them. Thank you I will come back again More

by timhinnenkamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for your loyalty, Tim! We're delighted to hear that you've had positive experiences with us during both of your vehicle purchases. Providing excellent service to our customers is what we aim for, and we're grateful for your trust and support. We look forward to welcoming you back for your future automotive needs!

January 14, 2024

Maddie was great to work with! We had a change in our day, but she did a great job making sure we were taken care of and that our vehicle got repaired. Thank you! More

by tyler.roelofs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for your feedback, Tyler! We're glad to hear that Maddie provided you with excellent service and accommodated your schedule change to ensure your vehicle was repaired promptly. Customer satisfaction is our priority, and we're grateful for your appreciation. If you need anything else in the future, feel free to reach out.

January 13, 2024

I am happy to work there an know such dedicated wonderful people that are highly trained More

by schmidted27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed schmidt a 10, Russ Hoeschen, Alex Ladino
Feb 24, 2024 -

Tenvoorde Ford responded

We're delighted to hear that you're happy working with us and appreciate our dedicated and highly trained team. Thank you for your kind words and dedication. We're grateful to have you as part of our team at Tenvoorde Ford!

January 13, 2024

I gave 5 stars. I don’t need to write 15 words. Blah blah ba blah. More

by janko24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Aanenson and Jade Aanenson
Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for your five-star rating! We appreciate your support and are glad that you had a positive experience with us. If you need anything else or have any further feedback, don't hesitate to reach out.

January 10, 2024

I came into the service area at Tenvoorde Ford with a low tire because there was a screw in it. I didn't have an appointment but Justin was able to get my truck right in to have the tire fixed. I was in an More

by JOANN.FELD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Tenvoorde Ford responded

Thank you, Joann! We're delighted to hear that Justin provided you with prompt and efficient service to fix your tire issue. Providing quality care to our customers is what we strive for. Your feedback is greatly appreciated, and we look forward to serving you again in the future!

January 07, 2024

Fast, efficient. Like all dealers, a bit on the expensive side though. Convenient - they picked up and dropped off my vehicle afterwards. More

by Abre22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're pleased to hear that you found our service fast and efficient, and we appreciate your input about pricing. We strive to provide competitive pricing while maintaining the highest quality service. We're glad our pickup and drop-off service was convenient for you. If you have any further questions or need assistance in the future, feel free to reach out.

January 06, 2024

They are always helpful and I appreciate the customer service which is a rarity these days More

by bethcaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Tenvoorde Ford responded

Thank you, Beth! We're glad to hear that you find our team helpful and appreciate our commitment to customer service. Providing excellent service is important to us, and we're grateful for your recognition. If you need anything else in the future, feel free to reach out.

January 06, 2024

Barry and the dealership in general are great. Barry has always been my go to guy! More

by Pauljackson1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Tenvoorde Ford responded

Thank you, Paul! We're thrilled to hear that Barry and the dealership have provided you with great service. Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future!

January 06, 2024

Great place to have work done professionally they take care of you and your vehicle More

by DBOONE541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're delighted to hear that you find Tenvoorde Ford to be a great place for professional service and that we take care of both you and your vehicle. Your satisfaction is important to us, and we look forward to serving you again in the future!

January 04, 2024

Customer service was excellent. The service and repair on the vehicle were excellent the condition I received my vehicle in Casc not the best. but absolutely recommend More

by tixiermatthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Tenvoorde Ford responded

Thank you! We're glad to hear that you found our customer service excellent and that you were satisfied with the service and repair on your vehicle, despite the condition in which you received it. Your recommendation means a lot to us, and we appreciate your feedback. If you have any further concerns or need assistance, please don't hesitate to reach out.

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