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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,215 Reviews
Call Service Center (320) 348-7985

1,215 Reviews of Tenvoorde Ford - Service Center

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March 21, 2024

Thanks so much! Great service! Got the job done and hey took care of us More

by MARKARYBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're delighted to hear you had a great service experience at Tenvoorde Ford. If you need anything else, don't hesitate to reach out. We're here to help!

March 21, 2024

Great service professional and easy to get a hold of. Barry has made my job easier. More

by AADAN2QLTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're thrilled to hear about your positive experience with our service team at Tenvoorde Ford. Barry's professionalism and accessibility are essential to us, and we're glad he could make your experience easier. If you need anything else, feel free to reach out. We're here to assist you!

March 21, 2024

Friendly, informative, professional. That says it all but I have to write fifteen words for you. More

by jkfritz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're glad to hear that you found our team friendly, informative, and professional. Your satisfaction is our priority, and we're here to assist you every step of the way. If you have any further feedback or questions, please don't hesitate to let us know. We appreciate your support!

March 18, 2024

My experience with Tenvoorde has been nothing short of exceptional. Mike's attention to detail and commitment to customer service is outstanding. Thank you. Tim Lentner More

by Tim Lentner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Tenvoorde Ford responded

Hi Tim! Thank you! We're thrilled you had an exceptional experience at Tenvoorde Ford with Mike's outstanding service. We appreciate your support and look forward to serving you again!

March 18, 2024

Great help problem solving the issue. The shuttle service was huge for me. Thanks for the ride. More

by SCJO0307
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're glad we could assist you in problem-solving and that our shuttle service was helpful. Your satisfaction is our priority at Tenvoorde Ford. Don't hesitate to reach out if you need anything else. We appreciate your support!

March 16, 2024

Awesome dealership. I’ve bought three vehicles from them now and always had a good experience. Service is also top shelf. I’ll be back no questions asked. More

by 93diesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Wobschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Tenvoorde Ford responded

Hello, Thank you for your loyalty and kind words! We're thrilled to hear that you've had awesome experiences with us, both in purchasing vehicles and receiving top-notch service. We appreciate your continued trust and look forward to serving you again in the future. If you ever need anything, don't hesitate to reach out.

March 16, 2024

It was a very satisfactory experience! The vehicle was ready ahead of the estimated time. More

by karenlangsjoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Tenvoorde Ford responded

Hi Karen, We're thrilled to hear that you had a very satisfactory experience with us and that your vehicle was ready ahead of schedule! Thank you for choosing us for your automotive needs. If you ever need anything else in the future, don't hesitate to reach out. We appreciate your feedback!

March 14, 2024

Barry went above and beyond to make my cars issues right! He made the appointment and communicated to me what was wrong. Kudos to Barry More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2024 -

Tenvoorde Ford responded

Hi Denise, We're thrilled to hear that Barry provided exceptional service and went above and beyond to address your car's issues! Thank you for sharing your positive experience with us. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your feedback and your business!

March 14, 2024

Purchased a 2020 F150 king ranch We purchased under coating, Paint sealant, We dropped the truck off over night came to pick it up asked if everything was done was told yes. Got home looked under the t More

by Stacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Lochner
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Mar 15, 2024 -

Tenvoorde Ford responded

Hello, We apologize for the inconvenience and disappointment you experienced. This falls short of our standards, and we're truly sorry for the oversight. Your feedback is valuable, and we'll use it to improve our processes and ensure better service in the future. Please don't hesitate to reach out to Craig Schaefer at cschaefer@tenvoordeford.com if there's anything else we can assist you with.

Mar 16, 2024 -

Stacker responded

After I got the truck home. I had to put a gallon of washer fluid in the tank. Checked the break fluid, it was under the low line. Added break fluid to the correct height. The antifreeze fluid was at the low point. Brought that up to spec. There was a tag that said you did an oil change on my windshield, I am positive it was ever done since the oil was really dirty and black when I checked it. I have been changing my own oil for 50 years so I know what it looks like when it’s dirty. I did an oil change myself so I know when it was done and what oil was used. They oil life gauge on the truck said 75%. What a joke. At least now I can start maintaining the vehicle myself and know it is done right. This truck when in my possession will never go over 5k miles on an oil change. You deleted all the work that was done on the truck through the app. When I first got the app I looked to see what was done on the truck for service and I saw the records. Went to add what I did and all the records were gone.

March 11, 2024

Great service throughout the business, from walking thru the door, no matter what your visit pertains to. Keep up the great service. More

by katea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us at Tenvoorde Ford. Providing excellent service to our customers is our top priority, and we're thrilled that you felt welcomed and valued from the moment you walked through our doors. If you have any further questions or need assistance, don't hesitate to reach out to us.

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