Tenvoorde Ford - Service Center

Will always take my vehicle to be serviced here. Mike Asperheim is so helpful when it comes to scheduling service. Mike Asperheim is so helpful when it comes to scheduling service. More

Tenvoorde Ford is an amazing dealership to work with. The sales staff is extremely helpful without being overly pushy. The service department is always willing to listen to your issue, knowledgeable an The sales staff is extremely helpful without being overly pushy. The service department is always willing to listen to your issue, knowledgeable and able to resolve your issue in a timely manner. More

Awesome Dealership, Very easy to deal with, First class Employees to deal with, I would recommend them to anyone Employees to deal with, I would recommend them to anyone More

Great person to work with. Very professional, efficient, and easy to work with and good at his job. Very professional, efficient, and easy to work with and good at his job. More

It is easy to get in to have work done. The people who work there are always considerate. The people who work there are always considerate. More

They were friendly and when I said there was an issue with my backup camera and they didn't find it they tried again and it acted up. They ordered a different one, called when it came in and put it in with my backup camera and they didn't find it they tried again and it acted up. They ordered a different one, called when it came in and put it in my car. They also have the convenience of picking the vehical up and servicing it and returning it. That is such a great service for working people. Thanks for Awesome service! More

Berry is an outstanding service rep for Tenvoorde. He's always friendly and knowledgeable and treats us with great respect. He's always friendly and knowledgeable and treats us with great respect. More

When I talked to the service advisor he said it would be 30-45 minutes; 3 hours later my vehicle was finally put in for a simple oil change. this will never happen again, because I am done. 30-45 minutes; 3 hours later my vehicle was finally put in for a simple oil change. this will never happen again, because I am done. More

After a mix-up in scheduling, Mike went out of his way to make sure I was happy make sure I was happy More

A couple months ago I had our 2016 Escape in for service work that was supposed to be covered by the Extended Warranty (through a third party) that we purchased when we bought the Escape. The warranty provi work that was supposed to be covered by the Extended Warranty (through a third party) that we purchased when we bought the Escape. The warranty provider would not cover the repairs because they said we didn't follow their approval process, which was disappointing to hear. I worked with Craig Schaefer, the Service Manager, to try to resolve this but with no success. However, Craig and Tenvoorde stepped up and covered the cost of the repair, which I am very appreciative of. I learned a good lesson about the extended warranty that you need to make sure you get approval before doing any covered repairs. Fortunately, it was not a painful lesson, thanks to Craig and Tenvoorde!! More