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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,215 Reviews
Call Service Center (320) 348-7985

1,215 Reviews of Tenvoorde Ford - Service Center

Sort by
May 12, 2024

We were in Florida and Justin took care of everything here at home ... We had a great time.. a And with the help of Justin our Donkey 🫏 was ready to Go when we got home... Thank you Justin....👍👍.. More

by Cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Tenvoorde Ford responded

Thank you for your feedback, Cam! We're glad to hear that Justin took care of everything while you were away and that your Donkey was ready to go when you returned. We appreciate your business and look forward to serving you again in the future!

May 11, 2024

Had to have auto towed and dropped off at dealership after hours because of issue. Was fixed by 10 am next day and cost was better than I had expected. Thank you More

by wanned01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Tenvoorde Ford responded

Thank you for your review! We're glad we could quickly resolve the issue with your vehicle and that the cost was manageable for you. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your business!

May 10, 2024

Great job very timely. I appreciate the adjustments made to accomidate the issues discovered shortly after the purchas More

by fredpatk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Stumpf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Lochner
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Jul 03, 2024 -

Tenvoorde Ford responded

Thank you for your positive feedback! We're glad to hear that we were able to accommodate the issues discovered shortly after your purchase in a timely manner. If there's anything else we can assist you with, please feel free to let us know. We appreciate your business!

May 06, 2024

After a poor experience with the service department the service manager followed up with me and was able to make it right. More

by Deceptionff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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May 04, 2024

Great service and Mike was extremely personable, knowledgeable and friendly. It was ready on time More

by aloecken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024

The service was exceptional. Mike Asperheim was grateful to work with. Mike was very receptive on making the customer happy More

by bryantjustin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024

Best in Saint Cloud, MN and all over the region. We looked at virtually every dealership from Sauk Centre to the Northern Metro and these guys had the vehicle I wanted and would bend over backwards More

by doug@stormchasingvideo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Stumpf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Wobschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
KELVIN LARSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tenvoorde, Miles Poehler
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May 01, 2024

Justin Erwin went above and beyond Customer Service. The manager Kris was a stand up Dude! More

by jjluc57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Tenvoorde Ford responded

Hi! We're glad Justin and Kris provided exceptional service. If you have any further feedback or need assistance, don't hesitate to let us know.

April 29, 2024

no thanks no thanks no thanks no thanks no thanks no thanks no thanks no thanks. More

by mike@bzfire.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Tenvoorde Ford responded

Hi Mike, Thank you for your 5-star rating! We appreciate your feedback and are glad to have provided you with excellent service. If you have any questions or need further assistance, feel free to reach out.

April 27, 2024

They lie and deceive potential customers to make a sale then do not care after the fact. More

by thejustincredible1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

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