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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,215 Reviews

1,216 Reviews of Tenvoorde Ford - Service Center

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December 17, 2018

Bought wiper blades and they installed- Thankyou! Absolutely Awesome Experience- Service was very friendly and fast and went over and above to not only get us our wiper blades but installed them also. More

by ckeil1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mullenmeister
Dec 21, 2018 -

Tenvoorde Ford responded

We love that you had an awesome experience! New wiper blades will give you a safer ride in rain, snow, and sleet. Let's put those blades on as soon as possible because you never know when you'll need them. Stay safe on the roads and Happy Holidays!

December 17, 2018

Super Service Great custmer service and work. Friendly appointment setting. Fast auto drop off. Received Call for ready pickup. Car wash done...nice surprise. More

by buhrmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Anderson
Dec 21, 2018 -

Tenvoorde Ford responded

Fast service, friendly appointment setting, and a sparkling clean car. Thank you for your appreciation. We try our best to make it easy for you. Happy Holidays!

December 16, 2018

very vert good! They made it possible for me to make my 2 Dr. Appointments while my pick up was being serviced and delivered it to the Dr. Clinic More

by BOBFRAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Niemuth, Trevor Stephenson
Dec 17, 2018 -

Tenvoorde Ford responded

We're happy to hear you were able to make your two Dr. appointments while your vehicle was being serviced. Having the ability to be mobile when you need to meet your appointments definitely makes servicing the vehicle a little easier. We wish you all the best for the Holidays!

December 16, 2018

Very good service. I am happy I got in and out of the shop in a reasonable amount of time and for a reasonable amount of money. Russ was very helpful and professional. I More

by Blue Taurus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
December 14, 2018

Got the job done. I have done business with Tenvoorde since 1993. Overall for the most part not too many negative things to say. I do believe that when leasing my las More

by Honeybunch5529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lundgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolin Miley, Russ Hoeschen, Ron Branstner
Dec 17, 2018 -

Tenvoorde Ford responded

We believe in complete transparency with our customers when it comes to pricing for sales and service. If you feel as though there were some discrepancies in what should have been paid, we'd love the chance to discuss the details of your purchase to reach a conclusion you are happy with! Please contact David Rodriguez at 866-963-2909 at your convenience.

December 14, 2018

Quick repair On our way to a doctor appointment we blew a Turbo Boot in the truck. I called Tenvoorde Ford and was told to bring it in after our appointments and t More

by GINAROHLLIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Tenvoorde Ford responded

Thank you for your comment on our quick turnaround service. Glad to have fixed the problem and you got back on the road with disruption.

December 12, 2018

Much better Previous service was disappointing. Called to inform service rep I’d used before was having an off day . 1000 percent better this time. Great More

by cwlake2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Tenvoorde Ford responded

Great to hear you had a good experience with our service. Our goal is to provide outstanding service and value to all our customers. Thank you for your comment and we look forward to many more good experiences. We wish you a Happy Holiday Season and a bright New Year!

December 12, 2018

Car Repair Service Department was very knowledgeable and courteous. My family appreciates the vehicle loaner. Thank you for the good work. I will definitely r More

by kcraft0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Murray
Dec 12, 2018 -

Tenvoorde Ford responded

Thank you for taking the time to provide feedback about our service and use of a vehicle loaner. We aim to please and appreciate your comment. We wish you a Happy Holiday Season to you and your family.

December 12, 2018

Customer service I recently had my vehicle in for a recall and worked with Mike Bower and Mike Asperheim. It went great and they both are great assets to the dealershi More

by littlejohndeere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bower
Dec 14, 2018 -

Tenvoorde Ford responded

We'll pass on your positive feedback to both Mike B. and Mike A. Thank you for your kind comments. Best wishes for a Happy Holiday Season and a bright New Year!

December 06, 2018

Good Service I rate service based on the scheduling process, the keeping of schedules, and the work quality. Tenvoorde Ford hit all the goals for our visit on 12/6 More

by docburge1511
Recommend Dealer
Yes
Employees Worked With
Tom Mullenmeister, John Murray
Dec 07, 2018 -

Tenvoorde Ford responded

We strive to provide timely and excellent service to all of our customers! We're so glad we did so for you as well.

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