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1,216 Reviews of Tenvoorde Ford - Service Center
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January 04, 2019
Very easy Could not be easier. I needed an oil change and some recalls checked out. I dropped the truck off and got a ride back home. Its a pain to get any work Could not be easier. I needed an oil change and some recalls checked out. I dropped the truck off and got a ride back home. Its a pain to get any work done on a vehicle just for the part that I don't have the time. I got a ride to and from the appointment and the drivers were there when they said they would be. The ford team makes it easy! More
by Breyfam100
Verified CustomerEmployees Worked With
January 01, 2019
They did a good job Tenvoorde ford does an outstanding job in service, but their sales people are just terrible. I will not buy another Ford from people who lie to me. Tenvoorde ford does an outstanding job in service, but their sales people are just terrible. I will not buy another Ford from people who lie to me. More
by KOROLLG
Employees Worked With
John Murray
December 30, 2018
quick and well done Awesome service - done quickly and with quality. Timely rides to and from service appointment. Friendly staff who answered questions in a forthright Awesome service - done quickly and with quality. Timely rides to and from service appointment. Friendly staff who answered questions in a forthright manner. Great dealership. More
by bjlavoi
Employees Worked With
Brian Jerde
December 28, 2018
Oil &filter change & rotate tires Excellent and very professional thank you Herbie gross been with tenvoorde ford since I was 16 years old 1st car 1960 ford falcon. Excellent company Excellent and very professional thank you Herbie gross been with tenvoorde ford since I was 16 years old 1st car 1960 ford falcon. Excellent company More
by hjgross
Employees Worked With
None since I bought my 2017 ford edge
December 26, 2018
Was greeted with service staff that was helpful Dropped off the Edge for service and then left for the day and was called when it was completed was advised to start thinking about replacing the tire Dropped off the Edge for service and then left for the day and was called when it was completed was advised to start thinking about replacing the tires soon More
by brianjudyolson
Employees Worked With
Brian Jerde
December 26, 2018
Awesome! The oil change was ready quicker than expected and I was able to use my rewards to pay for it! Customer service that day was excellent! The oil change was ready quicker than expected and I was able to use my rewards to pay for it! Customer service that day was excellent! More
by kml.branam
Employees Worked With
I think it was Brian who checked me out - it was Dec. 21st at about 1:30. , Tom Mullenmeister, Brian Jerde
December 26, 2018
Service and repair Brought my 2018 F150 is for routine service and to repair a slow leak in the tire. The technician and staff were awesome to deal with. Only two concer Brought my 2018 F150 is for routine service and to repair a slow leak in the tire. The technician and staff were awesome to deal with. Only two concerns with the visit. One, my truck sat in the parking lot for at least 15 minutes, maybe more because I didn't notice it at first, before the paperwork was presented for completion. Second, it seems the only tire pressure check done was on the repaired tire. The three tires, which were not repaired, all had about 2-3 psi less pressure. Whenever I visit Tenvoorde it is a pleasant experience with the staff and team being very courteous and friendly. I appreciate the conversations with Zack and Kolin. More
by chone0
December 19, 2018
Great service I was immediately greeted and helped when I walked in the door. I got just the car I wanted and the sales rep arranged the financing i needed. I was immediately greeted and helped when I walked in the door. I got just the car I wanted and the sales rep arranged the financing i needed. More
by FRLEOMO
Employees Worked With
Erik Anderson
December 19, 2018
New tires needed Came in to have my tires Checked because the low tire pressure light was coming on a lot. Discovered the bead between the rim and tires was wearing aw Came in to have my tires Checked because the low tire pressure light was coming on a lot. Discovered the bead between the rim and tires was wearing away. New tires in order. Received an excellent offer on new tires and they were replaced the same day! More
by abmarquardt756
Employees Worked With
James Niemuth
December 17, 2018
100$ waste of time. I had just purchased my 2013 f 150 from tenvoorde less than 60 prior to my visit. I dropped my truck off mid day Monday, received the technicians serv I had just purchased my 2013 f 150 from tenvoorde less than 60 prior to my visit. I dropped my truck off mid day Monday, received the technicians service request early Tuesday. Which was to replace one ignition coil and all 6 plugs and boots. With this truck just reaching 150,000 miles and being purchased from the oldest ford dealership in the world. I guess I assumed. These types of things maybe have been looked at in an inspection of the vehicle before they had purchased it from someone, let alone sell it to a young possibly repeat customer. either way I found I could replace all 6 coils / boots / plugs. For around 300 dollars and an hour of time. I was quoted at 570 dollars. For the single coil. So I choose to replace them myself. Although still had to pay 100 for your technician to plug in his handheld. I will not be returning to this service center. Ever. And may never purchase another vehicle from this ford dealer ship, may I suggest you rethink your service policy on vehicular purchased from your dealership within 90 days. Employees treated me well. But your company washed their hands with me after I handed them my cash. Very poor customer service on fords part in my opinion. Really sad how much potential future business you lost for a 500 service charge. Sucks to suck. More
by alietha
