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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,170 Reviews

1,170 Reviews of Tenvoorde Ford - Service Center

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November 26, 2018

Barry and John and the Crew are Excellent Tenvoorde Ford has Amazing Service. Barry, John, and all of the Crew work so hard to give the Customer the best Service possible. Also, the Drivers More

by ROGERMELAAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Tenvoorde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bower, John Murray, Dave Welch
Nov 27, 2018 -

Tenvoorde Ford responded

Roger, we're thrilled to hear that our whole team was able to provide excellent customer service for you during your visit with us! Please don't hesitate to reach out with any future needs.

November 26, 2018

Service Mike was very thorough. I brought it in for re-call maintenance and some warranty work. They had my truck done when they said it would be done. They More

by gbeltzflys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Tenvoorde Ford responded

We're happy to hear that Mike was able to efficiently complete your service request! We're looking forward to helping you with any other future service needs.

November 21, 2018

Great service as always, service dept. kept me up to date!! I have worked before with Mike Asperheim, he's the greatest, kept me up to date on what was happening with my car, first class service!! It was more i More

by Vanvickle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Tenvoorde Ford responded

We are so pleased that we provide you and your car the service you both deserve!

November 21, 2018

Service at its best I was most satisfied with the service I received on my recent trip. Rep listened to what I had to say and explained what was done. More

by toula21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Tenvoorde Ford responded

Thank you for your feedback and review! We hope to see you again soon.

November 20, 2018

Professional and Courteous They keep me informed if something comes up while my car is in for service. They had a backlog the last time I went in for service but they made sure More

by Love-my-Focus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen, John Murray
Nov 26, 2018 -

Tenvoorde Ford responded

Convenience for our service customers is ALWAYS top of mind, because we know how difficult your day can be without your car! We're so happy that you are able to utilize this service and are happy to provide it.

November 19, 2018

excellent As always, good service, friendly and quick. Only thing that did not get done was a car wash due to the car wash was flooded. More

by lynette.opatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Tenvoorde Ford responded

Thank you for your kind words! Please come back and visit us soon - our car wash will be waiting to make your car sparkle!

November 19, 2018

Why I trust Tenvoorde Ford. I bought my car at Tenvoorde Ford four years ago and have had it serviced there ever since. I am always treated with kindness, respect and patience by More

by KULICKLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Tenvoorde Ford responded

That's right - leave the knowledge to us and we'll always point you in the right direction! We are always so happy to hear that our customers care about us and much as we care about them and look forward to seeing you during your next visit.

November 19, 2018

QuickLane Last week they were booked up, this week took nearly 4 hours to finish - not the level of I have experienced over the past 4 years More

by greg.cross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Do not remeber name of service writer
Nov 26, 2018 -

Tenvoorde Ford responded

Greg, we can assure you that we work as quickly as we can without compromising the quality of our work. It's a busy time of the year but are glad that you were still able to see us. We always recommend making an appointment as far ahead of time as possible if it's not an emergency and hope that next time we have availability at your preferred time.

Nov 26, 2018 -

greg.cross responded

I thought the whole purpose of Quick Lane was no appointment needed?

November 18, 2018

Dissatified Problem was not solved the first time after spending $$$$, had to bring it back two days later. told it was something else that would cost $$$$$$. More

by monarski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barry Jensen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Schaefer
Nov 27, 2018 -

Tenvoorde Ford responded

We would like to get in touch to learn more details about your visit and confirm with you what was needed to fix your vehicle. Could you please reach out to David Rodriguez at (320) 251-0540 at your convenience so we can assist?

November 15, 2018

Tenvoorde Service is Top Notch!!! Barry and the service staff at Tenvoorde Ford are wonderful. They communicate well and often go above and beyond to make sure you have a great experi More

by jakirton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Tenvoorde Ford responded

We are thrilled that you are still able to come back to see us even though you are no longer in the area! We hope to see you again very soon!

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