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1,170 Reviews of Tenvoorde Ford - Service Center
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December 26, 2018
Service and repair Brought my 2018 F150 is for routine service and to repair a slow leak in the tire. The technician and staff were awesome to deal with. Only two concer Brought my 2018 F150 is for routine service and to repair a slow leak in the tire. The technician and staff were awesome to deal with. Only two concerns with the visit. One, my truck sat in the parking lot for at least 15 minutes, maybe more because I didn't notice it at first, before the paperwork was presented for completion. Second, it seems the only tire pressure check done was on the repaired tire. The three tires, which were not repaired, all had about 2-3 psi less pressure. Whenever I visit Tenvoorde it is a pleasant experience with the staff and team being very courteous and friendly. I appreciate the conversations with Zack and Kolin. More
by chone0
Verified Customer
December 19, 2018
Great service I was immediately greeted and helped when I walked in the door. I got just the car I wanted and the sales rep arranged the financing i needed. I was immediately greeted and helped when I walked in the door. I got just the car I wanted and the sales rep arranged the financing i needed. More
by FRLEOMO
Employees Worked With
Erik Anderson
December 19, 2018
New tires needed Came in to have my tires Checked because the low tire pressure light was coming on a lot. Discovered the bead between the rim and tires was wearing aw Came in to have my tires Checked because the low tire pressure light was coming on a lot. Discovered the bead between the rim and tires was wearing away. New tires in order. Received an excellent offer on new tires and they were replaced the same day! More
by abmarquardt756
Employees Worked With
James Niemuth
December 17, 2018
100$ waste of time. I had just purchased my 2013 f 150 from tenvoorde less than 60 prior to my visit. I dropped my truck off mid day Monday, received the technicians serv I had just purchased my 2013 f 150 from tenvoorde less than 60 prior to my visit. I dropped my truck off mid day Monday, received the technicians service request early Tuesday. Which was to replace one ignition coil and all 6 plugs and boots. With this truck just reaching 150,000 miles and being purchased from the oldest ford dealership in the world. I guess I assumed. These types of things maybe have been looked at in an inspection of the vehicle before they had purchased it from someone, let alone sell it to a young possibly repeat customer. either way I found I could replace all 6 coils / boots / plugs. For around 300 dollars and an hour of time. I was quoted at 570 dollars. For the single coil. So I choose to replace them myself. Although still had to pay 100 for your technician to plug in his handheld. I will not be returning to this service center. Ever. And may never purchase another vehicle from this ford dealer ship, may I suggest you rethink your service policy on vehicular purchased from your dealership within 90 days. Employees treated me well. But your company washed their hands with me after I handed them my cash. Very poor customer service on fords part in my opinion. Really sad how much potential future business you lost for a 500 service charge. Sucks to suck. More
by alietha
December 17, 2018
Bought wiper blades and they installed- Thankyou! Absolutely Awesome Experience- Service was very friendly and fast and went over and above to not only get us our wiper blades but installed them also. Absolutely Awesome Experience- Service was very friendly and fast and went over and above to not only get us our wiper blades but installed them also. Again Thank You! More
by ckeil1
Employees Worked With
Tom Mullenmeister
December 17, 2018
Super Service Great custmer service and work. Friendly appointment setting. Fast auto drop off. Received Call for ready pickup. Car wash done...nice surprise. Great custmer service and work. Friendly appointment setting. Fast auto drop off. Received Call for ready pickup. Car wash done...nice surprise. Thank you for a great experience. More
by buhrmann
Employees Worked With
Erik Anderson
December 16, 2018
very vert good! They made it possible for me to make my 2 Dr. Appointments while my pick up was being serviced and delivered it to the Dr. Clinic They made it possible for me to make my 2 Dr. Appointments while my pick up was being serviced and delivered it to the Dr. Clinic More
by BOBFRAN
Employees Worked With
James Niemuth, Trevor Stephenson
December 16, 2018
Very good service. I am happy I got in and out of the shop in a reasonable amount of time and for a reasonable amount of money. Russ was very helpful and professional. I I am happy I got in and out of the shop in a reasonable amount of time and for a reasonable amount of money. Russ was very helpful and professional. I noticed after I left the sheet I was given indicated the tech did not look at the cabin filter. I looked at it when I got home and it was dirty and full of leaves. Not the end of the world, just an overlooked item. More
by Blue Taurus
Employees Worked With
Russ Hoeschen
December 14, 2018
Got the job done. I have done business with Tenvoorde since 1993. Overall for the most part not too many negative things to say. I do believe that when leasing my las I have done business with Tenvoorde since 1993. Overall for the most part not too many negative things to say. I do believe that when leasing my last vehicle I was lied to about a couple of things, so, after checking my paperwork from my previous vehicle leasings , I found that I was correct. More
by Honeybunch5529
December 14, 2018
Quick repair On our way to a doctor appointment we blew a Turbo Boot in the truck. I called Tenvoorde Ford and was told to bring it in after our appointments and t On our way to a doctor appointment we blew a Turbo Boot in the truck. I called Tenvoorde Ford and was told to bring it in after our appointments and they would be able to squeeze it in. No problems and fixes later that day. More
by GINAROHLLIK
Employees Worked With
