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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,170 Reviews

1,170 Reviews of Tenvoorde Ford - Service Center

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January 09, 2019

A bunch of "little things" fixed, replaced or cleaned Knowledgeable service on my Edge. Friendly staff. My Ford Edge is a good car is a to own and drive, and regular maintenance keeps it that way. More

by WAYNEW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jerde
January 07, 2019

poor to fair the service part of my visit was an ok experiance but the so called service advisor [russ hoeschen} definatly needs a job where he doesnt have to wor More

by huvee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russ Hoeschen
Jan 09, 2019 -

Tenvoorde Ford responded

We're disappointed that your experience with us wasn't a spectacular one. We are glad that we were able to service your vehicle to your expectations but always strive to give our customers a great experience and are happy to do so. We hope that you'll visit us again so we can make it up to you, but in the meantime, please contact Craig Schaefer at (320) 251-0540 so we can discuss the details of your visit.

January 07, 2019

ford pass tech could not get ford pass to work,and still doesn't .they where to call and try to get me info to fix it myself tried but failed plus got an appoin More

by denysandandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2019

Great service and nice counter help Staff remembers me when I come in. They were very busy but got my oil changed in a reasonable time. Even took the time to talk about what will be ne More

by optguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mullenmeister
January 04, 2019

Very easy Could not be easier. I needed an oil change and some recalls checked out. I dropped the truck off and got a ride back home. Its a pain to get any work More

by Breyfam100
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
January 01, 2019

They did a good job Tenvoorde ford does an outstanding job in service, but their sales people are just terrible. I will not buy another Ford from people who lie to me. More

by KOROLLG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Murray
December 30, 2018

quick and well done Awesome service - done quickly and with quality. Timely rides to and from service appointment. Friendly staff who answered questions in a forthright More

by bjlavoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jerde
December 28, 2018

Oil &filter change & rotate tires Excellent and very professional thank you Herbie gross been with tenvoorde ford since I was 16 years old 1st car 1960 ford falcon. Excellent company More

by hjgross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None since I bought my 2017 ford edge
December 26, 2018

Was greeted with service staff that was helpful Dropped off the Edge for service and then left for the day and was called when it was completed was advised to start thinking about replacing the tire More

by brianjudyolson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jerde
December 26, 2018

Awesome! The oil change was ready quicker than expected and I was able to use my rewards to pay for it! Customer service that day was excellent! More

by kml.branam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think it was Brian who checked me out - it was Dec. 21st at about 1:30. , Tom Mullenmeister, Brian Jerde
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