Tenvoorde Ford - Service Center

Quick lane oil change My first time servicing my new vehicle. Had to wait a longer time due to holiday which was understandable and not a problem. But had to take 2 differe My first time servicing my new vehicle. Had to wait a longer time due to holiday which was understandable and not a problem. But had to take 2 different shuttles because a family of 5 were not all able to fit in one of their shuttle vehicles. Should offer a shuttle vehicle to accommodate larger families. Otherwise great service. More

Fast and totally worth it!!!! Used quick lane. It was quick and they gave me a complete picture of our car. Fixed one of the tires they found with a weak spot Friendly service to Used quick lane. It was quick and they gave me a complete picture of our car. Fixed one of the tires they found with a weak spot Friendly service too!!! More

Great customer service. The guys at tenvoorde are great. They make sure that everything is working and communicate when something needs to be fixed. I have never had a bad e The guys at tenvoorde are great. They make sure that everything is working and communicate when something needs to be fixed. I have never had a bad experience with their service center in the 3.5 years going to them. Highly recommend to anyone! More

Emissions sensor Fixed the problem and explained the issue. Very polite and considerate. Service work was performed and I appreciated the bottled water in the waitin Fixed the problem and explained the issue. Very polite and considerate. Service work was performed and I appreciated the bottled water in the waiting area More

Very satisfied with their services. Tenvoorde Ford always treats me well. They go out of their way to make my experience awesome. They always greet me with a smile and a kind word and t Tenvoorde Ford always treats me well. They go out of their way to make my experience awesome. They always greet me with a smile and a kind word and take care of my auto needs quickly and professionally. More

Service Department Mike and the crew in the Service Department does a great job with our fleet of vehicles. Timeliness on getting our vehicles back is important to our b Mike and the crew in the Service Department does a great job with our fleet of vehicles. Timeliness on getting our vehicles back is important to our business for our customers. Thank you! More

Convenient Friendly Service I was able to get in after 6 p.m. on weeknight for an oil change. They were quick and efficient. . . in/out and the price was fair. I was able to get in after 6 p.m. on weeknight for an oil change. They were quick and efficient. . . in/out and the price was fair. More

Routine service The Quick Lane does fast friendly service. Didn't try to sell me something I didn't need. Now if the regular service department could give me a reason The Quick Lane does fast friendly service. Didn't try to sell me something I didn't need. Now if the regular service department could give me a reasonable answer to the front end noise I've had in my 2015 F150 since new I would be really happy. Hope I don't have to listen to it much on my upcoming 24 hour ride to Florida. More

Good service The team at the Tenvoorde service department do a good job, but with all of the hassle you'd expect from a dealership service department. I tend to av The team at the Tenvoorde service department do a good job, but with all of the hassle you'd expect from a dealership service department. I tend to avoid the regular service department as it is not as convenient as the QuickLane: Appointments are rarely available the same day or even the same week, especially for warranty / recall work, and they always want to keep the vehicle most of the day, so kind of a hassle, but they do good work. Staff is friendly and always willing to help. The work took longer than I expected, but I was warned that it might, so no problem there. One request: Please leave more detailed voicemails - if the vehicle is ready to pick up, say that in the voicemail so we don't waste the rest of the afternoon playing phone tag. More

Oil change, recall, warranty work Made appointment for 7 am truck was done by 9. Pleased with the work. Hopefully the service will stay this way in the future. Haven’t always had servi Made appointment for 7 am truck was done by 9. Pleased with the work. Hopefully the service will stay this way in the future. Haven’t always had service like this on the past visits. More