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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,171 Reviews

1,171 Reviews of Tenvoorde Ford - Service Center

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March 25, 2019

Used car purchase inspection I took a truck in that I was considering buying from another dealer for a pre buy inspection. The scheduling was accomodating and the inspection was t More

by FmartinMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Martins
Mar 26, 2019 -

Tenvoorde Ford responded

Thanks for the great review! We’re glad you enjoyed your experience with us at Tenvoorde Ford. We pride ourselves on our staff being friendly, and we always try to make our customers feel comfortable. We look forward to working with you again in the future!

March 18, 2019

block heater recall repair and tire repair I was immediately greeted by service personnel asked what I needed. On the way to St. Cloud another problem arose with a tire I had previously had re More

by wcharper7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I really don't remember names, but everyone I spoke to left a positive impressioin., Kris "Oregon" Lucas
Mar 18, 2019 -

Tenvoorde Ford responded

Thank you for the great review and wonderful recommendation! We’re glad you enjoyed your experience with us. We pride ourselves on our staff being friendly, and we always try to make our customers feel comfortable about their auto service. It’s great to hear that you enjoyed your interactions with our service team and we look forward to servicing your car again in the future!

February 14, 2019

Oil change Everyone at Tenvoorde Ford are great. Great service all around. Great employees, friendly very knowledgeable. Up front about wait time and offer shutt More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Ennen, Russ Hoeschen, Tom Mullenmeister
Feb 15, 2019 -

Tenvoorde Ford responded

Mark, thank you for the kind review! It is great to hear that you received exceptional service on your car and that the staff are great. We appreciate your business and look forward to working with you in the future!

February 13, 2019

Awesome service On the coldest day of the year, I was able to get my car in a reasonable amount of time. It really helped to not disrupt my routine. More

by SCHRANKAE
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Tenvoorde Ford responded

We are happy to provide an easy service experience for you. We strive for quality service, and dedicated employees like our service team make it happen. We hope to see you again in the future at Tenvoorde Ford!

February 11, 2019

Service Center When I arrived I was waited on immediately and my wait time was minimal while my car was being serviced. My check out went smoothly and my car was ru More

by JOANN.FELD10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Tenvoorde Ford responded

Thank you for the excellent review of our service department! We are pleased to hear that they provided five-star service. Thank you for choosing Tenvoorde Ford!

February 08, 2019

Oil change Friendly atmosphere. Great service. Waiting area, quite comfortable, except coffee was cold. Bathroom is very clean and pleasant. Suggest, having More

by joannflad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Murray
Feb 08, 2019 -

Tenvoorde Ford responded

Hi Joann, thank you so much for your recommendation and kind words about our staff. It is always a delight to hear about a customer's positive experience! We hope to work with you more in the future.

February 08, 2019

Great service! Highly recommend Tenvoorde Ford and Barry! Quick and friendly everytime! Recommend them for both sales and service! St.cloud is worth the drive!!! I More

by angelaannfries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2019 -

Tenvoorde Ford responded

Customer service is our #1 priority at our dealership and we couldn't do it without Barry and our dedicated team! It makes us happy to hear how enjoyable your car-buying experience and service experience was at Tenvoorde Ford.

February 08, 2019

Really happy with this dealership and it's employees Barry is one of the best service people I have ever worked with. He is so friendly and so easy to work with. I get all my oil changes, maintenance, More

by terrifh55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tire dept, service dept, and Detail
Feb 12, 2019 -

Tenvoorde Ford responded

Thank you for the awesome review! It’s always great to hear such great feedback about one of our stellar service team members like Barry! We’re so glad that you have always had positive service experiences with us, and that you were able to purchase the perfect tires for your car. We appreciate your business at Tenvoorde Ford and look forward to servicing your car again!

February 07, 2019

Great Service Always great to work with! Takes the time to explain things and goes above and beyond. Really appreciate all of the help! Thanks again for everythi More

by MEGAN_539
Recommend Dealer
Yes
Employees Worked With
Craig Schaefer, Tom Mullenmeister
Feb 08, 2019 -

Tenvoorde Ford responded

Thanks so much for sharing your experience with us. We strive for quality service, and dedicated employees like our service team make it happen. We look forward to servicing your car in the future.

February 07, 2019

Oil change I arrived 20 minutes early for an oil change. After waiting an hr. and 20 minutes (it was actually 1 hr. and 40 minutes) I saw my car moved to the pic More

by sdjukebox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Tenvoorde Ford responded

Thank you for taking the time to leave us a review. However, we are very sorry to read about your experience with our service department. We strive to provide our customers with top-notch service, yet it seems we may have missed the mark. When you are able, please contact Craig Schaefer at cschaefer@tenvoordeford.com so we can further address your concerns and get down to the bottom of what went wrong during your visit.

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