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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,171 Reviews

1,171 Reviews of Tenvoorde Ford - Service Center

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April 21, 2019

Not happy If your a week out on work you need to hire more technicians or build a better product. I need that truck everyday. I can’t afford to have a 75000 dol More

by marxangus5175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Schall
Apr 22, 2019 -

Tenvoorde Ford responded

We appreciate your feedback and would like to speak with you about finding a solution to this problem. Please contact our Service Manager, Craig at cschaefer@tenvoordeford.com so we can help you get your truck serviced.

April 20, 2019

Prompt, courteous, convenient We have purchased 3 vehicle from Tenvoorde because of the good service. They work with us for drop off or pick up times for rides needed when the work More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Tenvoorde Ford responded

Thank you for your loyalty to our dealership! We're so thankful to work with you and deliver the best service we can each and every time you visit. Thanks for choosing us!

April 18, 2019

Tires New tires put on our car. Service was done quickly and professionally. Price was very reasonable and there were no hidden surprises. It was a great More

by SuzyQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson in the quick lane, Russ Hoeschen
Apr 18, 2019 -

Tenvoorde Ford responded

Suzy, thank you for the great review! We love to hear that you had a quick and easy service experience at Tenvoorde Ford. We look forward to working with you again in the future!

April 18, 2019

No problem with the service, but cost is high! I have no problem with the service or the personnel working there. I just do not feel that getting a semi synthetic oil change should cost $56.23. More

by ishoot2win
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russ Hoeschen
Apr 18, 2019 -

Tenvoorde Ford responded

We are glad that you enjoyed your service experience with us. If you would like to discuss your situation further, please reach out to our Service Manager Craig at cschaefer@tenvoordeford.com at your earliest convenience.

April 18, 2019

Will never be back We brought our f150 in for the shifting recall, and they did the recall but we were told we needed a new water pump. We were told it was leaking and More

by lauras3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 22, 2019 -

Tenvoorde Ford responded

Laura, please reach out to our Service Manager, Craig at cschaefer@tenvoordeford.com so that we can discuss your concerns.

April 17, 2019

Zierden recall on Ford Edge The vehicle was brought in for a recall. I declined further service when setting up the appointment. I learned a check of the vehicle was performed a More

by barb.zierden
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
don't recall the name
Apr 17, 2019 -

Tenvoorde Ford responded

Barb-Thank you for reaching out to us. We are sorry to hear that you have a concern with the dashboard of your vehicle after having it serviced. Please reach out to our Service Manager, Craig at cschaefer@tenvoordeford.com to discuss your concern. We would also like to discuss your questions with the vehicle inspection that was performed while in for service.

April 16, 2019

Recall/Service Work Great experience. Jim was friendly and professional. Work was done as quickly, with no surprises. Jim Schall ,who helped us purchase the car initially More

by TMCERVANTEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Apr 17, 2019 -

Tenvoorde Ford responded

Our staff goes above and beyond to ensure our customers have the best experience possible, and we're so glad that Jim was able to do so for you. Thank you for the great review!

April 16, 2019

The service was very good and done in a timely manner. I had my brakes replaced and the job was done very well, in a timely manner and at a good price. The staff I dealt with we're very helpful. They got m More

by SWILLY15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Schall
Apr 17, 2019 -

Tenvoorde Ford responded

We love to hear that you had a quick and easy service experience with us at Tenvoorde Ford. We look forward to working with you again in the future!

April 11, 2019

Quick lane service is always excellent I always call ahead to see how busy they are and when I arrive Quick Lane is very fast to get my vehicle in and out. More

by toddseldred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Apr 12, 2019 -

Tenvoorde Ford responded

Thank you for choosing Tenvoorde Ford. We sincerely value your business and look forward to your next visit!

April 11, 2019

Great service employee Couldn’t have asked for a better service person. Had the same one about a year ago and thought he was great. Very helpful, kept me informed about my More

by dvbollig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

Tenvoorde Ford responded

Thanks for the awesome review of our service department! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark. Come back and see us soon.

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