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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,171 Reviews

1,171 Reviews of Tenvoorde Ford - Service Center

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May 05, 2019

Shelby This is regarding the recent service on my Shelby, NOT my Edge. Edge experience was terrible and if not for Jim, I would never come back. More

by danbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
May 05, 2019

courteous and efficient service personnel The Ranger is at or about 11 years old, but looks relatively new thanks to the regular semi-annual service and auto-butler. Personnel have changed ov More

by Old Geezer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris "Oregon" Lucas, John Murray, Dave Welch
May 06, 2019 -

Tenvoorde Ford responded

It makes us happy to hear that you always have great service experience with our service department. We can't thank you enough for your loyalty to our dealership and look forward to working with you again in the future. Thank you for the excellent review!

May 02, 2019

Tenvoorde is Awesome! The service center at Tenvoorde Ford is top notch. They always go above and beyond to take care of their customers. I drive many miles out of my way More

by jakirton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Tenvoorde Ford responded

Thank you for the awesome review of our service department! Our team works hard to meet expectations like yours, and we’re happy to hear we hit the mark. We look forward to servicing your car again in the future!

April 30, 2019

In and out Friendly, quick service made a very short wait. Even when several people were waiting, they seem to work efficiently enough to give the minimum wait. More

by MBCONLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
May 03, 2019 -

Tenvoorde Ford responded

Thank you for the great review of our service team! It's awesome to hear that you had a quick and easy appointment. Thank you for choosing Tenvoorde Ford!

April 30, 2019

Grease seals I thought your evaluation was thorough and your staff was polite. I was a little disappointed in the answer I received about the potential service, as More

by joseph.kustritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the employees
May 03, 2019 -

Tenvoorde Ford responded

Joseph, thank you for the review and feedback. We appreciate you sharing your experience with us and we hope to work with you again in the future!

April 29, 2019

In for an oil change, but also new front brakes and tires!!! I trust Tenvoorde and what they tell me regarding the shape of my Edge. Unlike other auto stores, I don't need a 2nd opinion. I just have them take More

by CINDY.GRADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Apr 29, 2019 -

Tenvoorde Ford responded

Cindy, thank you for choosing Tenvoorde Ford for your service on your Edge. We appreciate doing business with you and can't thank you enough for your loyalty to our dealership. We look forward to working with you in the future!

April 25, 2019

Very prompt service It was a recall fix on a Ford F150 Truck.. Work was complete on time, the truck was clean and everything work well from the visit. More

by DAVIDZIMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Tenvoorde Ford responded

David, thank you for the review! Happy to hear that your recall was quickly fixed and your truck is working great now. Thank you for choosing Tenvoorde Ford!

April 23, 2019

Excellent Maintenance Work I take my company vehicle here often for oil changes and tire rotations since I put on a lot of miles. I keep coming back for the great customer servi More

by dms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Tenvoorde Ford responded

Thank you for your fantastic review and loyalty to our dealership! We're so thankful to work with you and deliver the best service we can each and every time you visit. Thanks for choosing Tenvoorde Ford!

April 21, 2019

Service on different make Took my Chrysler to Tenvoordes {they service all makes} They diagnosed the issues I had, informed me of cost of repairs and length of time to complet More

by djw2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Tenvoorde Ford responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear our service team hit the mark. Come back and see us soon at Tenvoorde Ford!

April 21, 2019

Great service team Did a great job working on my vehicle, in a timely manner. Can always trust the team a tenvorde Ford to find and fix the problem! More

by matthellermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Schaefer, James Niemuth
Apr 22, 2019 -

Tenvoorde Ford responded

Thank you for continually choosing Tenvoorde Ford for your auto service! We hope to work with you more in the future.

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