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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,158 Reviews

1,158 Reviews of Tenvoorde Ford - Service Center

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April 30, 2019

In and out Friendly, quick service made a very short wait. Even when several people were waiting, they seem to work efficiently enough to give the minimum wait. More

by MBCONLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
May 03, 2019 -

Tenvoorde Ford responded

Thank you for the great review of our service team! It's awesome to hear that you had a quick and easy appointment. Thank you for choosing Tenvoorde Ford!

April 30, 2019

Grease seals I thought your evaluation was thorough and your staff was polite. I was a little disappointed in the answer I received about the potential service, as More

by joseph.kustritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the employees
May 03, 2019 -

Tenvoorde Ford responded

Joseph, thank you for the review and feedback. We appreciate you sharing your experience with us and we hope to work with you again in the future!

April 29, 2019

In for an oil change, but also new front brakes and tires!!! I trust Tenvoorde and what they tell me regarding the shape of my Edge. Unlike other auto stores, I don't need a 2nd opinion. I just have them take More

by CINDY.GRADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Apr 29, 2019 -

Tenvoorde Ford responded

Cindy, thank you for choosing Tenvoorde Ford for your service on your Edge. We appreciate doing business with you and can't thank you enough for your loyalty to our dealership. We look forward to working with you in the future!

April 25, 2019

Very prompt service It was a recall fix on a Ford F150 Truck.. Work was complete on time, the truck was clean and everything work well from the visit. More

by DAVIDZIMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Tenvoorde Ford responded

David, thank you for the review! Happy to hear that your recall was quickly fixed and your truck is working great now. Thank you for choosing Tenvoorde Ford!

April 23, 2019

Excellent Maintenance Work I take my company vehicle here often for oil changes and tire rotations since I put on a lot of miles. I keep coming back for the great customer servi More

by dms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Tenvoorde Ford responded

Thank you for your fantastic review and loyalty to our dealership! We're so thankful to work with you and deliver the best service we can each and every time you visit. Thanks for choosing Tenvoorde Ford!

April 21, 2019

Service on different make Took my Chrysler to Tenvoordes {they service all makes} They diagnosed the issues I had, informed me of cost of repairs and length of time to complet More

by djw2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Tenvoorde Ford responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear our service team hit the mark. Come back and see us soon at Tenvoorde Ford!

April 21, 2019

Great service team Did a great job working on my vehicle, in a timely manner. Can always trust the team a tenvorde Ford to find and fix the problem! More

by matthellermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Schaefer, James Niemuth
Apr 22, 2019 -

Tenvoorde Ford responded

Thank you for continually choosing Tenvoorde Ford for your auto service! We hope to work with you more in the future.

April 21, 2019

Not happy If your a week out on work you need to hire more technicians or build a better product. I need that truck everyday. I can’t afford to have a 75000 dol More

by marxangus5175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Schall
Apr 22, 2019 -

Tenvoorde Ford responded

We appreciate your feedback and would like to speak with you about finding a solution to this problem. Please contact our Service Manager, Craig at cschaefer@tenvoordeford.com so we can help you get your truck serviced.

April 20, 2019

Prompt, courteous, convenient We have purchased 3 vehicle from Tenvoorde because of the good service. They work with us for drop off or pick up times for rides needed when the work More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Tenvoorde Ford responded

Thank you for your loyalty to our dealership! We're so thankful to work with you and deliver the best service we can each and every time you visit. Thanks for choosing us!

April 18, 2019

Tires New tires put on our car. Service was done quickly and professionally. Price was very reasonable and there were no hidden surprises. It was a great More

by SuzyQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson in the quick lane, Russ Hoeschen
Apr 18, 2019 -

Tenvoorde Ford responded

Suzy, thank you for the great review! We love to hear that you had a quick and easy service experience at Tenvoorde Ford. We look forward to working with you again in the future!

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