Tenvoorde Ford - Service Center

Terrific We live about 50 minutes away and James treated us very well to include having a car available for us which we ended up not needing. Everything he qu We live about 50 minutes away and James treated us very well to include having a car available for us which we ended up not needing. Everything he quoted to us was spot on to include wait time. Please do everything that you can take care of James as he is a great asset to Tenvoorde. More

None lasting repair I had a censer issue with my 2013 Edge. They replaced the transmission shift mechanism and fixed problem. Now 2 1/2 years later. $400 to fix again. I had a censer issue with my 2013 Edge. They replaced the transmission shift mechanism and fixed problem. Now 2 1/2 years later. $400 to fix again. If that is all the longer repairs last, need to look else were to buy and service. Also bought 2018 escape and many many other vehicles from Tenvoorde and expected better relations or some help but nothing except from my salesman. (Ron Branstner) who tried. More

aair bag recall oil change took car in for air bag recall and oil change also minor work kept cat over night. gave them air pressure adjustment for ties told them to wash car . took car in for air bag recall and oil change also minor work kept cat over night. gave them air pressure adjustment for ties told them to wash car . got car back tire pressure not adjusted nor car washed . had car two days no car wash are they lazy or just dont care or dont listen to customers. More

Great Service and Staff! Easy place to get my car serviced. Pricing is fair. The staff are friendly and helpful. Comfortable waiting space with wifi, courtesy shuttles, and re Easy place to get my car serviced. Pricing is fair. The staff are friendly and helpful. Comfortable waiting space with wifi, courtesy shuttles, and rentals available too! More

First Oil Change From booking the appointment to meeting me when I arrived to picking up after completion, everything went well. Great environment and a great team! From booking the appointment to meeting me when I arrived to picking up after completion, everything went well. Great environment and a great team! Thanks! More

Customer service Great customer service experience from Barry the service writer . Starting with the phone call prior to dropping off the vehicle for service by having Great customer service experience from Barry the service writer . Starting with the phone call prior to dropping off the vehicle for service by having the appointment set up and having a courtesy vehicle ready when I got there ,to notifying me what was happening with the truck and when it was done via text message More

Excellent Very personable and friendly and prompt.couldndt ask for anything better.maybe a beer while I wait. But no every visit is a pleasure at tenvoorde. Very personable and friendly and prompt.couldndt ask for anything better.maybe a beer while I wait. But no every visit is a pleasure at tenvoorde. More

My car was done in a timely matter. Everyone was so helpful and curtious. It was done in a timely manner and I was kept in the loop of what was going on with my vehicle. I would advise Everyone was so helpful and curtious. It was done in a timely manner and I was kept in the loop of what was going on with my vehicle. I would advise anyone to go to Tenvorde Ford. More

Oil change and tire balance and alignment The quick lube staff is always professional and as always a great job. Truck drivers like a dream now. Had vibration and bounce issues prior to visit. The quick lube staff is always professional and as always a great job. Truck drivers like a dream now. Had vibration and bounce issues prior to visit. More

Don’t answer the phone Had a parted ordered for my truck. Set up appointment for it to be installed and recall to be done at same time. After dropping off my truck I was cal Had a parted ordered for my truck. Set up appointment for it to be installed and recall to be done at same time. After dropping off my truck I was called a couple hours later telling me they didn’t have time to complete recall. Don’t schedule me in if you can’t do the job.I don’t have time to keep coming over there so I wasn’t happy. More