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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,244 Reviews

1,244 Reviews of Tenvoorde Ford - Service Center

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December 05, 2019

Recall Very Helpful , was able to help me out with all my questions and followed through on what we talked about. Was very personable and professional More

by CINDYFRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Tenvoorde Ford responded

Thank you for the kind words! We're happy that your experience with us was a positive one and look forward to serving you again soon.

December 03, 2019

On Task, Ready on time! Thanks, I really appreciate getting my truck in as scheduled and completed on time as well as getting straightforward answers and explanations to my c More

by team40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Murray
Dec 05, 2019 -

Tenvoorde Ford responded

Thank you for taking the time to leave this feedback. We are glad that our team was able to serve you so well. We look forward to seeing you again soon!

December 03, 2019

warranty work performed excellent service very good at explanations was pleased with vehicle loan new ford f-150 4 door very nice vehicle for a loaner would accept a loaner More

by LOBERGR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Tenvoorde Ford responded

Thank you for taking the time to leave this review! We are glad that your experience with us was a positive one and hope to see you again soon!

December 02, 2019

The workers are friendly and helpful The workers explained that when my vehicle was in service the repair would be done efficiently. My vehicle is fixed and I was able to go to the US Ban More

by curtisgapinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Sheafer, Brian Tenvoorde, Pat Kane, Jesse Metcalfe, Jim Mcphee, Chuck Hawley, , Jim Schall, Russ Hoeschen, James Niemuth, Dave Welch, Ron Branstner
Dec 02, 2019 -

Tenvoorde Ford responded

Thank you for sharing your experience with us! We hope to see you again soon!

December 02, 2019

Escape repair we are pleased that our 2010 Escape has been repaired but disappointed in the type of repairs that needed to be done. We have had other make/model veh More

by TJBJMJJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Welch
Dec 05, 2019 -

Tenvoorde Ford responded

We are sorry for the inconvenience but are happy to hear that you're pleased with the repair of your Escape. We thank you for taking the time to leave this feedback and hope you visit again soon!

November 30, 2019

Trustworthy I have used Tenvoorde since I moved to MN. I have purchased vehicles at other places but always go back to Tenvoorde for service and repairs. Everyone More

by JENLAHREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Tenvoorde Ford responded

Thank you for such a great review! Barry will be thrilled to hear your kind words. We hope to see you again soon!

November 29, 2019

first oil change on our new Ford Hybrid Fiesta Great helpful service during our first trip to the dealer. comfortable waiting area but no donuts. Some free pop would have been nice like at other de More

by 2RALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Dec 02, 2019 -

Tenvoorde Ford responded

Thank you for sharing your experience with us! We hope to see you again soon!

November 24, 2019

RECALL SERVICE WITH xx HAD A FEW THINGS DONE WHILE IN THERE FOR RECALL ON BLOCK HEATER ALL WHERE AWESOME,FRIENDLY & ON TIME-WOULD RECOMMEND SERVICES/SALES/WARRENTY DONE More

by dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Nov 26, 2019 -

Tenvoorde Ford responded

Dan, thank you for the great review! We hope you visit again soon.

November 23, 2019

Service Edge Need to have a service rep available to talk to in a shorter time frame. Whenever I would call it always went to voice mail !! More

by tradunz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Murray
Dec 02, 2019 -

Tenvoorde Ford responded

Thank you for taking the time to leave this feedback. Please contact David at drodriguez@tenvoordeford.com so we can learn more about your experience with us. We look forward to hearing from you.

November 23, 2019

Always a pleasure Everyone is very helpful in service. However the parts dept employee, his name is Tim or Tom and hes not pleasant at all. If hes not in the mood to be More

by Tanyaleemaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I only deal with Barry, however the rest of the service workers are great as well
Dec 02, 2019 -

Tenvoorde Ford responded

We are sorry to hear that you feel this way. We would like to learn more about your experience with us. Please contact David at drodriguez@tenvoordeford.com. We look forward to hearing from you.

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