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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,171 Reviews

1,171 Reviews of Tenvoorde Ford - Service Center

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September 03, 2019

Still waiting to hear back from them. I have had my truck in for previous recall work and it was a disaster. They told me I would get a call in a couple weeks so they could finish the reca More

by gbuy4now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Russ Hoeschen, Tom Mullenmeister, James Niemuth, John Murray
Sep 03, 2019 -

Tenvoorde Ford responded

Thank you so much for taking the time to share your experience with us and for giving us this insight.

August 31, 2019

Great Service Manager Mike Asperhiem is a honest and asset to your company. I have complete confidence in him. I trust his ability to relay what the mechanic has diagnosed More

by dannel8900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Tenvoorde Ford responded

Thank you so much for taking the time to leave us this review and especially for your kind words about Mike!

August 28, 2019

Excellent Mike will always squeeze my truck in to get repaired and will do anything he can to make sure we get our trucks back in a timely fashion More

by chuck.theel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Tenvoorde Ford responded

Chuck, thank you so much for your kind words about Mike and for squeezing in the time to leave us this wonderful review, take care!

August 27, 2019

Best Dealership in MN I've been coming to Tenvoorde ever since I moved to Minnesota 7 years ago. I love my new car that Erik Anderson helped me pick out after my old Focus More

by A.KULESZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Anderson
Aug 27, 2019 -

Tenvoorde Ford responded

Thank you so much for your kind words about Erik and for taking the time to leave us this wonderful feedback. We are truly grateful for your business and we hope to see you again soon!

August 24, 2019

Sloppy Service is not good. I have tried numerous times to get scheduled for an airbag recall and it just doesn't happen. I have tried to schedule several More

by CNORD1769
Customer Service
Recommend Dealer
No
Employees Worked With
don't remember
Aug 26, 2019 -

Tenvoorde Ford responded

We truly appreciate you taking the time to share your experience with us and for giving us this insight. We are deeply sorry to hear you feel this way and we want to learn more. We would like to verify that the parts are in and schedule you an appointment, please contact our Service Manager, Craig at 320-257-3665 and we would be more than happy to talk and get an appointment scheduled.

August 24, 2019

I alway's been trewed fairly I' bought 4 vechcal's over the year's alway's had good luck , and can't say nothing bad.about tenvordi ford.thank you . More

by leobnsf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Feld
Aug 26, 2019 -

Tenvoorde Ford responded

Thank you so much for the positive feedback!

August 22, 2019

Painless recall Literally every employee I encountered was courteous and enthusiastic. They were considerate of my time, and took care of my truck like it was their o More

by SZADOO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Tenvoorde Ford responded

Thank you so much for your kind words about our team and especially for taking the time to leave us this wonderful review, We are truly grateful for your business and we hope to see you again soon!

August 21, 2019

They were able to get my car fixed without an appointment. Great service! Very friendly customer service and quality work. I would recommend it to anyone who has a ford vehicle. Thank you for good work. More

by lcjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

Tenvoorde Ford responded

Thank you very much for your kind words and for taking the time to leave us this outstanding feedback!

August 20, 2019

Can't believe they stay in business Brought my vehicle, brand new vehicle in for an alignment asked them to check a few things that are covered under warranty and they said they would ch More

by Slick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Murray
Aug 26, 2019 -

Tenvoorde Ford responded

Thank you very much for sharing your story with us. We are grateful for the feedback and we are truly sorry to hear you feel this way. We would love the opportunity to talk to you further if you would be interested, please contact Craig at 320-257-3665 and we would be more than happy to talk.

August 13, 2019

Quality service - customer friendly! Very friendly staff. Fast turn-around time. Easy to schedule appointment. Scheduling hours work well with around a working schedule - early morning More

by jlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Aug 16, 2019 -

Tenvoorde Ford responded

Thank you for leaving us such an amazing review! We appreciate your feedback and are excited to work with you again in the future!

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