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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,171 Reviews

1,171 Reviews of Tenvoorde Ford - Service Center

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September 20, 2019

Great personal service. I have full confidence in Tenvorde service center. One day my low tire light came on while driving to St Cloud. I stopped in & they filled my air & ch More

by fisherhaven92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Tenvoorde Ford responded

Thank you so much for taking the time to leave us this kind and thoughtful feedback!

September 19, 2019

Ford Service Great service and fast. The service was done timely. There were no issues when the work was done. They talked to you about the work they did. More

by DSCROWLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Tenvoorde Ford responded

Short but sweet, thanks for the 5-star feedback!

September 19, 2019

Frustrating experience. 120,000 maintenance check. Numerous items needed work. They needed to order parts. Left my car with them 4 days and still not done. Got a loaner car f More

by CSKALKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Niemuth, Chris Popehn
Sep 26, 2019 -

Tenvoorde Ford responded

We truly appreciate that you took the time to share your experience and for giving us this insight. We are sorry about the timeline that it took to repair your vehicle. I know our Service Manager has spoken with you about your concerns and would like the opportunity to discuss further to address any lingering concerns. If you would be interested, please contact Craig at 320-257-3665 and we would be more than happy to talk.

September 18, 2019

Great service! Friendly and helpful staff. No loaner car available but they were able to drive me home and pick me up when it was done, which was perfect. They coo More

by St Cloud customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and driver both great but don’t remember their names
Sep 20, 2019 -

Tenvoorde Ford responded

Thank you very much for taking the time to leave us this awesome review. We truly appreciate your business and we hope to see you again soon!

September 18, 2019

Frequent repairs In the past year I've had to have frequent repairs, on my vehicle, but after ever visit they recommend some 1000$+ fix. 5 months after getting my brea More

by thewookieempire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sep 26, 2019 -

Tenvoorde Ford responded

Thank you so much for taking the time to leave us this thoughtful feedback. We are so sorry to hear that you feel this way about your service experience and we want to know more. We would greatly appreciate the opportunity to talk to you personally and address any lingering concerns you may have. If you would be interested, please reach out to Craig at 320-257-3665 and we would be more than happy to talk.

September 17, 2019

great customer service They were very great and worked very hard to get my problem fixed. Barry worked with me to get one of very few problems I had with this car fixed. More

by jdemorett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Branstner
Sep 20, 2019 -

Tenvoorde Ford responded

Thank you so much for your kind words about Barry and for taking the time to leave us this thoughtful and generous review!

September 13, 2019

Service on F-150 John was great to work with from start to finish. Kept me informed on what the mechanic found during the inspection and made suggestions on what neede More

by RICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Murray
Sep 16, 2019 -

Tenvoorde Ford responded

Rick, thank you so much for your kind words about John and especially for taking the time to leave us this wonderful review!

September 12, 2019

My last experience there was the best, the guys were great they took my truck,, it seemed they already knew what it needed so I felt comfortable trusting they were up to good things,, then More

by cbbutler59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mullenmeister, John Murray
Sep 12, 2019 -

Tenvoorde Ford responded

Thank you so much for taking the time to leave us this wonderful and thoughtful 5-star review!

Sep 12, 2019 -

cbbutler59 responded

You guys earned it by the 1st class service I received so,, I thank you.

September 03, 2019

Great Service I am fortunate to get my vehicle serviced when I go to Tenvoorde's. I only come home every 2 weeks and put a lot of miles on the vehicle driving back More

by MAGGIE.MAE.PLANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Murray
Sep 03, 2019 -

Tenvoorde Ford responded

Maggie, thank you so much for taking the time to leave us this wonderful and thoughtful feedback. We look forward to seeing you at your next visit, take care!

September 03, 2019

Above and beyond Jim went above and beyond to make sure that I received all of the information that I may need in order to take proper care of my vehicle. More

by Cc2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Sep 03, 2019 -

Tenvoorde Ford responded

Short but sweet, thanks for taking the time to leave us this feedback!

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