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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,210 Reviews

1,210 Reviews of Tenvoorde Ford - Service Center

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January 29, 2025

Justin and his technician gave me excellent service. They both made sure my car was running correctly before I left More

by michaelbrendasauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician that worked on my car
Jan 30, 2025 -

Tenvoorde Ford responded

Hi Michael, thank you for your feedback! We're glad to hear that Justin and his technician provided you with excellent service and ensured your car was running perfectly before you left. We appreciate your trust in Tenvoorde Ford and look forward to assisting you again!

January 28, 2025

My f250 super duty was towed in for starting issues. The next day is was determined that the starter stopped working and it was replaced. I was able to drive my f250 home that same day. Mike and the ser More

by curtisgapinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Tenvoorde Ford responded

Thank you, Curtis, for your detailed feedback! We're glad to hear that Mike and our service technician were able to quickly and efficiently resolve the issue with your F250. We appreciate your recommendation to friends and family and look forward to assisting you again in the future!

January 27, 2025

Very well staffed. Got in and out very quickly Staff was VERY friendly and explained things very well. More

by ahorne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're thrilled to hear that our team at Tenvoorde Ford provided you with quick, friendly, and thorough service. We look forward to assisting you again in the future!

January 25, 2025

This visit was to get a second opinion for an issue that I was experiencing. They confirmed that what I was experiencing had been diagnosed correctly. Thank you More

by shkemper
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Tenvoorde Ford responded

Thank you for sharing your experience! We’re glad to hear that we were able to confirm the diagnosis and provide you with the clarity you needed. If you ever have any more questions or concerns, don’t hesitate to reach out. We’re here to help!

January 23, 2025

Very Professional and thorough. I would recommend service to anybody. I appreciate the honesty and care for my needs. More

by MPNORTON03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Tenvoorde Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our service professional and thorough. At Tenvoorde Ford, we prioritize honesty and care, and we're so glad that it made a difference for you. We appreciate your recommendation and look forward to serving you again!

January 19, 2025

I have had more work completed in the Quicklane area then the main shop but both do great work, too bad the Quicklane is more swamped, if they had more quality tech's, wait time would be down and probably ha More

by scott_gallion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Tenvoorde Ford responded

Hi Scott, thanks for your feedback! We're glad both the Quicklane and main shop have provided great service. We understand the wait times can be frustrating and are working on improving efficiency. We appreciate your patience and value your input! Feel free to reach out if you need anything else.

January 18, 2025

He is always helpful and pleasant. He keeps us informed all day - even when he’s super busy! More

by bcannon10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Tenvoorde Ford responded

Hi, Thank you for the kind words! We’re glad to hear you’ve had a great experience with our team member. We take pride in keeping our customers informed, even on the busiest days. We appreciate your continued trust in Tenvoorde Ford!

January 13, 2025

Checking our truck in was an easy process. The service work was done about an hour before the time we were told. More

by priceac55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 14, 2025 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We’re happy to hear that checking in your truck was easy and that the service was completed ahead of schedule. We appreciate your trust in Tenvoorde Ford and look forward to serving you again!

January 11, 2025

Brought my jeep in for a coolant change before my daughters birthday. It was the only place I could get it in. Paid over $200 and picked it up at the end of the day. Drove it home with no heat. They More

by Rvnraged
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Jan 14, 2025 -

Tenvoorde Ford responded

We want to extend our sincerest apologies for the challenges you’ve faced after our service. We genuinely understand how frustrating this must be for you, and we can assure you that your concerns are extremely important to us. To ensure we address your issues promptly and effectively, we encourage you to reach out to our service manager, Craig Schaefer, at cschaefer@tenvoordeford.com so we can discuss what occurred and work toward a resolution. Thank you for your understanding and patience during this time. We truly appreciate your feedback and the opportunity to make things right.

January 11, 2025

Very informative and letting me know exactly how long I would have to wait thank you More

by MARK.EBNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Tenvoorde Ford responded

Thank you, Mark! We're glad our team at Tenvoorde Ford provided clear and timely communication about your wait time. We appreciate your kind words and look forward to assisting you again in the future!

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