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Tenvoorde Ford

St. Cloud, MN

4.4
1,928 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,928 reviews

September 01, 2024

Your team performed 4 recalls and put on our new top in just a few hours! Awesome job and then y’all brought the soft top to our house. Amazing service! Many thanks More

by scottstockmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade Anenson
Sep 03, 2024 -

Tenvoorde Ford responded

Thank you for the kind words, Scott! We’re thrilled to hear that we could efficiently handle the recalls and install your new top so quickly. It’s great to know that our team’s efforts made your experience exceptional. If you need anything else, feel free to reach out. We’re here to help!

August 28, 2024

Very easy transaction to purchase a vehicle. Everyone was pleasant to work with . Even the financial end. More

by Mlgerads
Recommend Dealer
Yes
Employees Worked With
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We're thrilled to hear that your vehicle purchase went smoothly and that you found the entire process pleasant, including the financial aspects. If you need any further assistance or have additional questions, feel free to reach out. We look forward to serving you again in the future!

August 05, 2024

Tenvoorde sold me a vehicle that broke down a week later. After talking to their service department I was told the part that broke was "luck of the draw" when it comes to passing inspection. While mechanics More

by MSCHOBS99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George Hartley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Tenvoorde Ford responded

Megan, we are sorry for your experience. Every vehicles gets a used vehicle inspection that is mirrored off the Ford Certified Pre-Owned checklist. None of the suspension items on your vehicle failed at inspection. Every vehicle we sell has our name on the back of it and that’s why we gave you a loaner vehicle while yours was being repaired in Duluth when we didn’t have to. We want your experience to be great and help where we can, when we can. The reason we use the Ford Certified Pre-Owned checklist is to find any issues before selling the vehicle. Ultimately we have no control over what happens with the vehicle when it leaves the lot and things can break. A vast majority of our pre owned vehicles have no issues and customers have a great ownership experience. Again, we are sorry yours was not. If you would like to discuss the matter further please contact our general sales manager Kris Culhane at kculhane@tenvoordeford.com

August 03, 2024

Very good all around. The process was very enjoyable I would recommend to people I know More

by Mlkeneis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We’re delighted to hear that you had a very good and enjoyable experience with us. We appreciate your recommendation and look forward to assisting you and those you refer in the future.

August 03, 2024

The personnel at the dealership was very friendly, willing to help you as long as you were there. But if you have problems, some of the personnel will avoid you. Some personnel wont keep you informed More

by tjdahlvang
Recommend Dealer
Yes
Employees Worked With
Debbie Tenvoorde
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Poehler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Tenvoorde Ford responded

Hi, Thank you for sharing your experience. We appreciate your feedback and are glad to hear that Mattie stood out with her exceptional service. We apologize for any lack of communication you experienced and will work on improving this. Your satisfaction is important to us, and we hope to provide a better experience in the future.

July 28, 2024

Good communicator, took care of the problem. Kept me informed on the progress. Very professional and courteous. Will do business with again!! More

by bbkjeR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that our team kept you informed and handled your issue professionally. We appreciate your business and look forward to assisting you again!

July 25, 2024

Very caring and helpful in all aspects of my problems. Dealt with warranty company for me. More

by MPNORTON03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We’re pleased to hear that our team was helpful and took care of everything for you. If you need anything else, don’t hesitate to reach out!

July 23, 2024

Made the buying process very easy. Best part was that there was no pressure to purchase other options and warranties. Would recommend to anyone to purchase a vehicle. Will definitely c More

by curtispieske
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES GEDDE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We’re glad to hear that you found the buying process easy and appreciated our no-pressure approach. We look forward to assisting you with your next vehicle purchase!

July 19, 2024

Great communication and Advisor was very easy to talk to. His name was Kevin. Done More

by Andrewstruffert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 21, 2024 -

Tenvoorde Ford responded

Hi Andrew, Thank you for your feedback! We’re glad to hear that Kevin provided great communication and was easy to talk to. We appreciate your kind words!

July 17, 2024

Always easy to deal with and they get all paperwork done with you quickly - very satisfied with all staff - Thanks More

by ron@burski.net
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're delighted to hear that you had a satisfying experience with our staff. Making the process easy and efficient for you is our priority. If you have any more feedback or need further assistance, please feel free to reach out. We appreciate your business and look forward to serving you again!

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