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Tenvoorde Ford

St. Cloud, MN

Overview
Employees
Reviews
Vehicles
4.4
1,989 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
Contact Dealership

185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,989 reviews

November 14, 2024

Great dealer service rep. Service was diagnosed quickly and problem solved in short order, thanks! More

by MJZABEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cat recall the fellers name but he’d been around a while
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Nov 15, 2024 -

Tenvoorde Ford responded

Thank you for your review! We're happy to hear that our service team was able to quickly diagnose and resolve the issue. We appreciate your trust in us and look forward to helping you again in the future!

November 13, 2024

We have always had good service from Tenvoorde Ford. They are professional and keep us informed. I only remember Maddi and Mike. Since we live 90 miles from St.Cloud a loaner vehicle was very much appre More

by kalorentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're glad to hear you've had a positive experience with Maddi, Mike, and our team at Tenvoorde Ford. We truly appreciate your loyalty and are happy that the loaner vehicle made your service visit more convenient. We look forward to assisting you again!

November 11, 2024

Everything went as smooth as it could that day. Everybody was friendly and the service was fast and done, right More

by dkintheoc63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We're glad to hear that everything went smoothly and that our team provided friendly and efficient service. We appreciate your trust in Tenvoorde Ford!

November 11, 2024

Very professional! Answered all our questions and is still answering all our questions even after purchase. It needed servicing due to alignment pull to the right and t More

by Pat Golberg/Mark Thomton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
KELVIN LARSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Tenvoorde Ford responded

Thank you, Pat and Mark, for your kind words! We’re glad to hear that your experience with us was positive and that we were able to assist with your vehicle's needs. It’s great that you enjoyed the loaner vehicle, and we appreciate your trust in Tenvoorde Ford!

November 10, 2024

George was very knowledgeable and when had questions, went to great length to find the answers. More

by stadrian402
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Tenvoorde Ford responded

Hi, Thank you for the kind feedback! We're glad George could assist you with your questions and provide the knowledge you needed. We appreciate you choosing Tenvoorde Ford!

November 09, 2024

They are very knowledgeable and they fix what needs fixing. They communicate well with customers. More

by MARYHECK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Tenvoorde Ford responded

Thank you for the great review, Mary! We're happy to hear that you had a positive experience with our team. We always strive to provide excellent communication and service. We look forward to serving you again at Tenvoorde Ford!

November 08, 2024

I will not deal with this center center again, they don't communicate, with each other or customer. Seems like they drop the ball with everything, my experience with them was very poor. More

by tjdahlvang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Tenvoorde Ford responded

We are sorry to hear about your experience. We understand it is frustrating when communication breaks down like that, especially when you expect a certain level of service. We initially thought the issue was corrected, especially since your communication with Madison was great. It’s disappointing that it didn’t carry through. Your feedback is important, and we would happily speak with you further about your experience. Please reach out to our Service Manager, Craig at cschaefer@tenvoordeford.com. Thank you and we look forward to hearing from you.

November 07, 2024

The staff are very helpful and seem to genuinely care about getting your vehicle fixed right. More

by jason.strand78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Tenvoorde Ford responded

Thank you, Jason! We're glad to hear that our team provided helpful and caring service. We appreciate your feedback and look forward to assisting you again at Tenvoorde Ford!

November 04, 2024

Mike treated me like a friend. He knew exactly what my issue was and how long it would take to repair it. Doug More

by Dgbruggeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Tenvoorde Ford responded

Thank you, Doug! We're glad to hear that Mike provided you with friendly and knowledgeable service. We appreciate your feedback and look forward to assisting you again at Tenvoorde Ford!

November 03, 2024

This last visit and resulting two vehicle purchase shows that I like buying at Tenvorde,but have never had much luck with the servicing side of the business. More

by jgunde57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Andreasen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We’re glad you enjoy purchasing vehicles at Tenvoorde Ford. We take your concerns about the service experience seriously and appreciate the opportunity to improve. Please let us know how we can better assist you in the future!

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