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Tenvoorde Ford
St. Cloud, MN
1,929 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,929 reviews
July 06, 2022
Efficient, punctual, friendly, accommodating, Communicative, vehicle was completed when scheduled, checked a few additional items I had asked them to check accommodating, Communicative, vehicle was completed when scheduled, checked a few additional items I had asked them to check More
by mhusen
Verified CustomerEmployees Worked With
July 01, 2022
Hard to get ahold of the service department. I had to call three different times as they did not return my calls when I left them a voicemail. I had to call three different times as they did not return my calls when I left them a voicemail. More
by b_pundsack
Employees Worked With
Have gone to my appointment yet
July 01, 2022
Courteous, professional, punctual, budget-conscious, honest. There are more words to describe my experience, but you should know that ALL of it was positive. honest. There are more words to describe my experience, but you should know that ALL of it was positive. More
by johngerads
June 30, 2022
Oil change great…timely. Unfortunately, at pick up time a tar resurfacing crew had sprayed my car. Detainers rushed and did a poor job cleaning it. I had to bring my car on a Unfortunately, at pick up time a tar resurfacing crew had sprayed my car. Detainers rushed and did a poor job cleaning it. I had to bring my car on another day to clean up the problem. Thankfully, Quick Lane manager helped take care of the problem 😉 More
by annemariekimble
June 28, 2022
As I work out of town/State, it is crucial that I am able to have my vehicle worked on and serviced when I am home. Tenvoorde is always willing and able to accommodate me and my vehicle. I appreciate this. to have my vehicle worked on and serviced when I am home. Tenvoorde is always willing and able to accommodate me and my vehicle. I appreciate this. More
by MAGGIE.MAE.PLANTE
Employees Worked With
June 26, 2022
Dan at tenvoorde was awesome. Great help. Made it easy! Would definitely recommend to my friends Great help. Made it easy! Would definitely recommend to my friends More
by countrysam5
June 24, 2022
I have bought the last 2 vehicle from tenvorde and have had a good experience with them . had a good experience with them . More
by pjschindele
June 24, 2022
Mike Asperhiem is the guy you want to see in the service department. He is honest, accommodating, informed, willing to work with the mechanics and customer to resolve any questions. He treats customers like department. He is honest, accommodating, informed, willing to work with the mechanics and customer to resolve any questions. He treats customers like family and gets your vehicle in and out on a timely manner. Mike is a mainstay for me at Tenvoordes. The whole service department rocks. More
by dannel8900
Employees Worked With
June 24, 2022
Worst service ever took 4 times before diagnosed issue correctly. Every time I was calling back because same issue existed within less than 24hrs. Service department has no customer service skills and Ne correctly. Every time I was calling back because same issue existed within less than 24hrs. Service department has no customer service skills and Never used the words I’m sorry. Don’t follow through on phone calls and tell you it was a busy day. As a customer I’m sorry I don’t care if your busy with other cars after how many times does it take to become a priority. Would never recommend to anyone. More
by JOSH.KNEBEL
Employees Worked With
June 24, 2022
Staff keeps clients well informed, and effectively explains to clients the available options and prices. explains to clients the available options and prices. More
by trooper833
