Tenvoorde Ford

Maddie knew why I was there and got me in on time and told me how long it would be told me how long it would be More

During the purchase I requested any of the service records that you have. Or any service work you performed prior to adding the car to the lot for sale. I did not receive any of this information. I f records that you have. Or any service work you performed prior to adding the car to the lot for sale. I did not receive any of this information. I feel that the information would have been very helpful to me to keep the vehicle under warranty and in reliable condition. More

Brought my truck in for the 10 point check and oil change. Mechanic did not properly secure the belly cover which came loose on the way home. The corner tab broke off, making it unable to be resecured change. Mechanic did not properly secure the belly cover which came loose on the way home. The corner tab broke off, making it unable to be resecured. I had to install a metal tab across the cover. Either poor design on Ford's part or a mistake by the Mechanic. Very frustrating More

Very good service. Presented all of our options and came up with a very welcome alternative. Presented all of our options and came up with a very welcome alternative. More

Everyone was very nice before the sale. George and I spoke about the warranty on my Jeep and said it would be covered for the 3 year or 36000 miles. After the fact I found out that it was George and I spoke about the warranty on my Jeep and said it would be covered for the 3 year or 36000 miles. After the fact I found out that it was not covered as it was purchased initially in Canada. I believe this is a scam and they should have been up front with me at the time of the sale. I brought this to George's attention and he said he could not do anything because they are a Ford dealership. More

I have received excellent results from the service team at Tenvoorde. Great communication and follow up to insure I am satisfied with the work performed at Tenvoorde. Great communication and follow up to insure I am satisfied with the work performed More

I was very satisfied with the service and the communication. I will continue to come back. communication. I will continue to come back. More

My experience is that Tenvoorde lies and exaggerates issues to try and make you spend more money. I reached out to Tenvoorde with my concerns and they ignored me. issues to try and make you spend more money. I reached out to Tenvoorde with my concerns and they ignored me. More

As always Mike was courteous and mellow. Took care of the issue in modest time and had me on my way... Your whole service staff is great to work with. I believe I have dealt with all at o Took care of the issue in modest time and had me on my way... Your whole service staff is great to work with. I believe I have dealt with all at one time or another. More

They are very courtesy professional they did an excellent job on changing oil and review of the vehicle and what needs to be completed in the future job on changing oil and review of the vehicle and what needs to be completed in the future More