Tenvoorde Ford

Customer service was terrible, follow through was terrible, returning calls was terrible. I will not be a repeat customer and I don’t think they care. terrible, returning calls was terrible. I will not be a repeat customer and I don’t think they care. More

Naja Harris-Ajala was and still is a FANTASTIC Sales Person. She made sure that our entire second experience at Tenvoode Ford was smooth and easy. After my purchase, she called to ensure I was still lov Person. She made sure that our entire second experience at Tenvoode Ford was smooth and easy. After my purchase, she called to ensure I was still loving my vehicle. Bonus, my birthday was recently and she left a birthday message! That meant so much. It's the little things, that make a huge difference. I still love my lil' speed daemon and the experience that Naja Harris-Ajala made it that much better. Keep up the EXCELLENT WORK! More

The experience was great. I greatly appreciated that Tenvoorde staff could bring me back home after I dropped off my car for the recall repair. Then they came to pick me up wh I greatly appreciated that Tenvoorde staff could bring me back home after I dropped off my car for the recall repair. Then they came to pick me up when my car was finished. The guys who picked me up/dropped me off were both very friendly. Thanks! More

My salesman Dan Larsen was great. Nothing against him, but the first salesman I talked to on the phone was rude. Almost made me go to Annandale to buy my truck. Additionally, some o Nothing against him, but the first salesman I talked to on the phone was rude. Almost made me go to Annandale to buy my truck. Additionally, some of the staff didn't seem to be able to answer some of my questions. I was annoyed that my truck did not come with a simple key fob. I'm still annoyed actually. My salesman also didn't know how ford pass worked, and wasn't sure if my truck had it (it does, but he didn't know how to activate it.) Also, I was told cruise control was something I could add later, but it sounds like that turned out to be false. Maybe an aftermarket addition, but nothing from the dealer. Either someone was lying to me, or they just didn't know. Either way, I'm underwhelmed with my overall experience. More

Timely appointment and pick up service. Fixed vehicle in a short amount of time and picked me back up. Couldn’t have been a better experience. Thanks Fixed vehicle in a short amount of time and picked me back up. Couldn’t have been a better experience. Thanks More

Mo was great! Lots of recalls on the vehicle I got so it took a while to get the vehicle in my possession but I'm thankful for the service I got in the meantime an Lots of recalls on the vehicle I got so it took a while to get the vehicle in my possession but I'm thankful for the service I got in the meantime and that you took care of all the charges for the fixings. Hopefully, no more recalls or fixings will be needed. More

I bought my car earlier this year brand new and a few months after I had the car, I was getting alerts about a blind spot detection error- we brought it in and they cleared the screen and said there wasn months after I had the car, I was getting alerts about a blind spot detection error- we brought it in and they cleared the screen and said there wasn't anything they could do. It continued to happen and brought it in and they changed the sensor. It is still telling me there is an error More

I would have rated it zero stars but that wasn’t an option! Never again! option! Never again! More

Great service from their team. Would recommend dealer for services. Great communication and scheduling for our needs. Would recommend dealer for services. Great communication and scheduling for our needs. More

The staff listened to my concerns and answered my questions. Very friendly and honest people. questions. Very friendly and honest people. More