Tenvoorde Ford

I told you I didn’t want any more emails. I’m responding to yet another one. I called to set up an oil change and the phone transferred over to a woman who could not take my request but sai I’m responding to yet another one. I called to set up an oil change and the phone transferred over to a woman who could not take my request but said she would have someone call me. I’m still waiting. I scheduled the oil change with Mills Ford in Willmar where I will be going from now on. BTW, I just love your impersonal word counter. Perhaps if you had just one of the four or five ‘service reps’ paid for by customers perform ‘customer’ service your might have kept my business. I also took the time to communicate with Mr Tenvoorde about my dissatisfaction. Of course the response was from AI and I never heard from the guy with the name on the door. But keep on paying Dealer Rater and thinking you’re doing the right thing. Au devour. More

Sales department does not stand behind their word. ? When I bought my lariat 2018 took it for test ride told the salesman. There’s a problem with the front end we need to have it fixed. They did work ? When I bought my lariat 2018 took it for test ride told the salesman. There’s a problem with the front end we need to have it fixed. They did work on it but it was not solved but he changed the wording said they weren’t going to do anything more about it.. if I am not contacted by 1040s to fix the front end of this truck, it will not ever be back on that lot ever again. I do plan to buy one more new truck in the next five years right now I’m leaving towards a GMC. More

Great experience and my car runs great. Barry was very helpful. I need to schedule an oil change. Barry was very helpful. I need to schedule an oil change. More

Very knowledgeable and honest. Every time I go there, they make sure nothing gets overlooked. Terrific service! Every time I go there, they make sure nothing gets overlooked. Terrific service! More

Went there and had gotten an oil change for my car before winter and when I walked in they were very kind and helpful the whole time and worked quick but efficient to get my car all checked out and running w winter and when I walked in they were very kind and helpful the whole time and worked quick but efficient to get my car all checked out and running well and me out the door quickly More

Consistently great service in a timely manner, at a fair price. I have been a customer of yours for years. When I bring a car in for service I appreciate the prompt communication I get from your service dep price. I have been a customer of yours for years. When I bring a car in for service I appreciate the prompt communication I get from your service department. The service reps are always courteous, friendly, and professional. More

As always, the associate was very accommodating. Service was completed in a timely manner. Great coffee. Service was completed in a timely manner. Great coffee. More

Nice friendly people at the dealership! Would definitely highly recommend to anybody! Nice new clean place! Would definitely highly recommend to anybody! Nice new clean place! More

Fairly quick service. However I had a recall due on my vehicle. They asked if they could complete it, which I agreed to. What they did not say was they were going to remov However I had a recall due on my vehicle. They asked if they could complete it, which I agreed to. What they did not say was they were going to remove the part recalled, but did not have the replacement part available and it's on a nationwide shortage so no idea when it'll be available. I found that out after the fact. Had that been mentioned, my decision would have been different. More

Terrific service. Super friendly and accommodating. I very much enjoyed the experience and would highly recommend Super friendly and accommodating. I very much enjoyed the experience and would highly recommend More