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Tenvoorde Ford
St. Cloud, MN
1,929 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,929 reviews
May 18, 2023
Decent dealer. Good service shop. But hard to schedule service appointments Nice remodel in the waiting area. Good service shop. But hard to schedule service appointments Nice remodel in the waiting area. More
by breL88
Verified CustomerEmployees Worked With
May 18, 2023
This dealership is absolutely terrible. They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole second vehicle from you. I had asked the service dept. to turn off a warning for 'trailer battery not connected' on my F150 which is a super common issue based on google searches. They took my truck in at 8 am for the appointment and did no work, I didn't receive a call, voicemail or text and then after the service department closed I had to get my truck from the sales manager. They had locked my truck in their shop and wouldn't release it until I paid $120 for the ZERO work they did! I called the service manager Craig to complain and left a frustrated voicemail which he then hung up on so I couldn't even leave a voicemail. No call back or apology. Craig the service manager should be fired in my opinion. I would warn every potential customer to Tenvoorde Ford to avoid this place and go to any other dealership in the state of Minnesota. Absolutely the worst business I've had to deal with in St. Cloud MN. More
by msteichen
Employees Worked With
Other Employees :
Craig - The Service Manager, Russ Hoeschen
May 18, 2023
This dealership is absolutely terrible. They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole second vehicle from you. I had asked the service dept. to turn off a warning for 'trailer battery not connected' on my F150 which is a super common issue based on google searches. They took my truck in at 8 am for the appointment and did no work, I didn't receive a call, voicemail or text and then after the service department closed I had to get my truck from the sales manager. They had locked my truck in their shop and wouldn't release it until I paid $120 for the ZERO work they did! I called the service manager Craig to complain and left a frustrated voicemail which he then hung up on so I couldn't even leave a voicemail. No call back or apology. Craig the service manager should be fired in my opinion. I would warn every potential customer to Tenvoorde Ford to avoid this place and go to any other dealership in the state of Minnesota. Absolutely the worst business I've had to deal with in St. Cloud MN. More
by msteichen
Employees Worked With
Other Employees :
Craig - The Service Manager, Russ Hoeschen
May 18, 2023
Great people and company to work with. They listen to what you want and try to meet your needs. They listen to what you want and try to meet your needs. More
by jordy2
May 15, 2023
Friendly and helpful! Always greet with a smile and a hello, service is always done in good time Always greet with a smile and a hello, service is always done in good time More
by danibyrne9
May 14, 2023
I love tenvoordeford dealer , my process was so smooth and simple , folks in the office are awesome! and simple , folks in the office are awesome! More
by Noah
Employees Worked With
Other Employees :
Naja Harris-Ajala
May 13, 2023
My experience was wonderful from purchase thru service. Everyone was helpful and informed and answered all my questions Everyone was helpful and informed and answered all my questions More
by Efusstrom
May 12, 2023
Service was completed and problem could not be diagnosed. Told to cqll if problem arises again. Told to cqll if problem arises again. More
by frieler
Employees Worked With
May 12, 2023
My dealer was courteous, competent and friendly! !You guys rock! Thank you for everything! Much love !You guys rock! Thank you for everything! Much love More
by chaserhonda1968
