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Tenvoorde Ford

St. Cloud, MN

4.4
1,927 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,927 reviews

October 16, 2024

Someone called me and said they were going g to check on a free service and maybe a better fiance rate for the bronco that we over paid for More

by jody.homan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Tenvoorde Ford responded

Jody, we are sorry for your experience. It appears this stems from the conversations you had in February. First talking with the salesperson, then to accessory manager about a lift for the Bronco, and finally to finance manager without everyone knowing the full story. We dropped the ball in communication and would like to apologize and offer the opportunity to make it right. If you would like to discuss the matter further, please contact our general sales manager Kris Culhane at kculhane@tenvoordeford.com or 320-251-0540.

October 13, 2024

They took care of an issue and figured how to use a warranty to cover it More

by gfierrofine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Tenvoorde Ford responded

Thank you for sharing your experience! We're glad to hear that our team at Tenvoorde Ford was able to resolve your issue and effectively utilize your warranty. Your satisfaction is our priority, and we appreciate your feedback!

October 13, 2024

They did as I asked and they asked if I would like a vehicle wash, I said yes and they notified me when finished. It took very little time. Less than normal as it was a slow moment in the day. More

by richefixit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that your visit to Tenvoorde Ford was efficient and that you appreciated the vehicle wash. We look forward to serving you again!

October 12, 2024

Was friendly and fast well handled. . great job.everyone did great thanks you to all. More

by j.dyer729
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Olson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that you had a friendly and fast experience. We appreciate your kind words about our team!

October 12, 2024

I trust Mike. He takes excellent care of my car! He is great! Thank you, Mike! More

by rita.knuesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Tenvoorde Ford responded

Thank you for your kind words, Rita! We're thrilled to hear that Mike has been taking excellent care of your car. Your trust means a lot to us!

October 12, 2024

Everyone was very polite - made car buying a nice experience. Made sure we had everything we needed and kept us informed on what was happening More

by onecentsmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Tenvoorde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES GEDDE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're thrilled to hear that your car-buying experience at Tenvoorde Ford was pleasant and that our team kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again!

October 11, 2024

Sales guy was great, financing guy was great, maybe throw in a hat or something besides a coffee mug 🤷🏽‍♂️ More

by srsulier28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Poehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear you had a great experience with our sales and financing teams at Tenvoorde Ford. We appreciate your suggestion and look forward to serving you again!

October 10, 2024

The sales team and the finance department are excellent and I like the fact that they are the oldest dealership in the country. More

by rwellberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Tenvoorde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Stumpf
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Andreasen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Poehler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Goshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're proud of our long history as the oldest dealership in the country and are thrilled to hear you had an excellent experience with our sales and finance teams at Tenvoorde Ford. We appreciate your support!

October 10, 2024

Was a smooth transaction for my 7th vehicle from them I believe. Always great attention to detail and they don’t waste my time. More

by kweishalla612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Wobschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your loyalty! We're glad to hear that your experience with Tenvoorde Ford was smooth for your seventh vehicle. We appreciate your trust in us and our commitment to attention to detail!

October 10, 2024

I've always had wonderful services from your service. Always pleasant and helpful.They were incredibly receptive to my questions. More

by Kedir Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Tenvoorde Ford responded

Thank you for your kind words, Kedir! We're thrilled to hear that you consistently receive wonderful service from Tenvoorde Ford. Our team is always here to help and answer any questions you may have!

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