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Tenvoorde Ford

St. Cloud, MN

4.4
1,927 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,927 reviews

October 28, 2024

They delivered my truck to me at work to make it more convenient for me! More

by 79angelwild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 29, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that we could make your experience more convenient by delivering your truck to you at work. We appreciate your support at Tenvoorde Ford!

October 27, 2024

Taylor Wobschall listened carefully to our concerns and provided responsive answers. He was patient and was timely in following up with commitments. We are very happy with our new Escape hybrid and highl More

by Thomas.g.jovanovich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Wobschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Tenvoorde Ford responded

Thank you, Thomas! We're thrilled to hear that Taylor provided attentive and responsive service. Congratulations on your new Escape Hybrid! We appreciate your recommendation and look forward to serving you again at Tenvoorde Ford!

October 25, 2024

It was professional, comfortable for the customer. They did have amenities for the customer while waiting for the service for completion. More

by JEROMEDSCHMIDTZ8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Stueve
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Tenvoorde Ford responded

Thank you for your kind words, Jerome! We're pleased to hear that you found your experience at Tenvoorde Ford professional and comfortable. We strive to provide a welcoming environment for all our customers. We look forward to seeing you again!

October 25, 2024

My experience with everyone at Tenvoorde Ford was excellent. I love my new car and highly recommend Scott Harris and everyone at Tenvoorde Ford! More

by Rhz2275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Tenvoorde Ford responded

Hi, Thank you for the kind words! We're thrilled to hear you love your new car and had an excellent experience with Scott Harris and the team. Enjoy every mile, and thank you for recommending Tenvoorde Ford!

October 25, 2024

I had a great experience with Kevin in the service department. He made sure that I was kept informed about my Bronco and the fixes that needed to be done. I liked that we could text for convenience. More

by ZYLKA.JAMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 25, 2024 -

Tenvoorde Ford responded

Thank you, Jamie! We’re glad to hear Kevin kept you informed and made the service experience convenient through texting. Your satisfaction with your Bronco’s care at Tenvoorde Ford means a lot to us!

October 24, 2024

Worst place ever they wouldn’t get back to me on some repairs they did More

by ejloock
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Chad Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
KELVIN LARSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Tenvoorde Ford responded

Ethan, we are sorry to hear you feel this way. We do not see any documented notes about wanting service records so we would like to learn more about your original request for that information and help assist how we can. Our general sales manager, Kris Culhane, has tried calling and texting you about this. Please connect with him so we can assist. You can also reach Kris by calling 320-251-0540 or email kculhane@tenvoordeford.com

October 24, 2024

Not sure how to explain at all. Did not get any response back about paint chips on my car More

by raymond.schwegel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Kris Culhane
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj
Oct 25, 2024 -

Tenvoorde Ford responded

Raymond, the sales person you worked with took another job outside of the company so we were unaware you were trying to get information. We would be more than happy to answer any questions. We are glad you spoke with our general sales manager, Kris Culhane, and setup a time for us to take a look at the concerns areas of your vehicle. You can reach Kris directly at 320-251-0540 or email kculhane@tenvoordeford.com

October 24, 2024

I have been very happy with all my dealings with TenVoorde Ford. Service department is the area I appreciate most. More

by slbecker.sb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Larsen
Oct 25, 2024 -

Tenvoorde Ford responded

Thank you for your positive feedback! We're glad to hear that you've had a great experience with our service department at Tenvoorde Ford. We appreciate your support!

October 20, 2024

This dealership is excellent to work with. Great customer service following the sale. Pleasant service staff. More

by kpeterson2520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Tenvoorde Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our dealership and that our customer service has continued to impress you even after the sale. Our service staff takes pride in providing pleasant and helpful experiences, and we appreciate your kind words. We look forward to seeing you again soon!

October 17, 2024

After experiencing hours long waits and a lack of appointment options at other Ford dealerships for a simple oil change, I went to Tenvoorde - on a weekend, no less. Got an appointment, could check More

by targetdesigner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Gagnier, Anna Mohs
Oct 18, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're thrilled to hear that you had a positive experience with our service team at Tenvoorde Ford. We appreciate your trust in us and look forward to helping you with your next vehicle purchase!