Tenvoorde Ford

A decent dealership. I would have liked more communication follow-up on truck options for accessories. My expensive ford mud flaps on my trade-in were not transferabl I would have liked more communication follow-up on truck options for accessories. My expensive ford mud flaps on my trade-in were not transferable to the new Larriat which was part of the original deal. No effort was made to compensate or follow up for that accessory. More

It is easy to get in to have work done. The people who work there are always considerate. The people who work there are always considerate. More

They were friendly and when I said there was an issue with my backup camera and they didn't find it they tried again and it acted up. They ordered a different one, called when it came in and put it in with my backup camera and they didn't find it they tried again and it acted up. They ordered a different one, called when it came in and put it in my car. They also have the convenience of picking the vehical up and servicing it and returning it. That is such a great service for working people. Thanks for Awesome service! More

My salesman was not very informative or helpful. More interested in selling the vehicle instead of gaining a new customer More interested in selling the vehicle instead of gaining a new customer More

I have been buying from Dan Larson for years. He is easy to work with and always does a great job! He is easy to work with and always does a great job! More

Berry is an outstanding service rep for Tenvoorde. He's always friendly and knowledgeable and treats us with great respect. He's always friendly and knowledgeable and treats us with great respect. More

When I talked to the service advisor he said it would be 30-45 minutes; 3 hours later my vehicle was finally put in for a simple oil change. this will never happen again, because I am done. 30-45 minutes; 3 hours later my vehicle was finally put in for a simple oil change. this will never happen again, because I am done. More

After a mix-up in scheduling, Mike went out of his way to make sure I was happy make sure I was happy More

A couple months ago I had our 2016 Escape in for service work that was supposed to be covered by the Extended Warranty (through a third party) that we purchased when we bought the Escape. The warranty provi work that was supposed to be covered by the Extended Warranty (through a third party) that we purchased when we bought the Escape. The warranty provider would not cover the repairs because they said we didn't follow their approval process, which was disappointing to hear. I worked with Craig Schaefer, the Service Manager, to try to resolve this but with no success. However, Craig and Tenvoorde stepped up and covered the cost of the repair, which I am very appreciative of. I learned a good lesson about the extended warranty that you need to make sure you get approval before doing any covered repairs. Fortunately, it was not a painful lesson, thanks to Craig and Tenvoorde!! More

Everyone but Alex is crap the communication sucks xxx I got an estimate wasn't close and it's been 2 weeks still no plates no communication and on top of that my truck had problems the day I bought it got an estimate wasn't close and it's been 2 weeks still no plates no communication and on top of that my truck had problems the day I bought it More