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Tenvoorde Ford

St. Cloud, MN

Overview
Employees
Reviews
Vehicles
4.4
1,928 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
Contact Dealership

185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,928 reviews

December 29, 2023

Efficient, very customer servivce oriented Fair pricing Liked my service representative Nice waiting area Love the text and video of the work done More

by YELOBUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that you found our service efficient and customer service-oriented, and that you appreciated our fair pricing. Providing transparency through text and video updates on the work done is important to us, and we're glad you found value in that. If you need anything else in the future, don't hesitate to reach out.

December 28, 2023

It's next to impossible to get you to email an invoice. That is not good business if you want to get paid. More

by susan.victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Erwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon

December 27, 2023

Wantthem to look at transmission keep putting me off for weeks going elsewhere for help More

by rschramel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Hoeschen
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December 26, 2023

The service department helped me out with my Explorer. I'm comfortable with how the repair is finished in a timely manner. More

by curtisgapinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that our service department was able to assist you with your Explorer and that the repair was completed to your satisfaction in a timely manner. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your business!

December 26, 2023

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by zierden4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for the 5-star rating! We're thrilled to hear that you had a positive experience with us. If you need anything else or have any further feedback, don't hesitate to let us know. We appreciate your support!

December 22, 2023

All friendly, worked with us to make the best deal. Answered all our questions. Everyone made us feel comfortable. Highly recommend More

by skmurschel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 22, 2023

Your guys are the best! Thank you! I appreciate you looking out for the customer. This means the world to me More

by corey7rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 17, 2023

Vehicle was brought in for service for check engine light and noises in acceleration pedal. Tech said there was no code in the computer but charged $120 bucks to diagnose. Tech also said they couldn't hear t More

by tcanpflipsen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Maddi Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 16, 2023

Barry, Ben and Matt have provided nothing short of great service and communication! Tenvoorde should consider being lucky to have these folks as the faces of the organization! More

by erinlorae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben, Matt
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December 13, 2023

On time and within budget. What more do you need? I like this type of help. More

by john.denney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
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