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Tenvoorde Ford
St. Cloud, MN
1,928 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,928 reviews
February 10, 2024
My salesman was not very informative or helpful. More interested in selling the vehicle instead of gaining a new customer More interested in selling the vehicle instead of gaining a new customer More
by johncarlson6
Verified Customer
February 09, 2024
I have been buying from Dan Larson for years. He is easy to work with and always does a great job! He is easy to work with and always does a great job! More
by Happy Customer
February 09, 2024
Berry is an outstanding service rep for Tenvoorde. He's always friendly and knowledgeable and treats us with great respect. He's always friendly and knowledgeable and treats us with great respect. More
by Jajkswanson
Employees Worked With
February 09, 2024
When I talked to the service advisor he said it would be 30-45 minutes; 3 hours later my vehicle was finally put in for a simple oil change. this will never happen again, because I am done. 30-45 minutes; 3 hours later my vehicle was finally put in for a simple oil change. this will never happen again, because I am done. More
by mark_loch
Employees Worked With
I do not know the name
February 07, 2024
After a mix-up in scheduling, Mike went out of his way to make sure I was happy make sure I was happy More
by JEANANDLLAUREN
Employees Worked With
February 06, 2024
A couple months ago I had our 2016 Escape in for service work that was supposed to be covered by the Extended Warranty (through a third party) that we purchased when we bought the Escape. The warranty provi work that was supposed to be covered by the Extended Warranty (through a third party) that we purchased when we bought the Escape. The warranty provider would not cover the repairs because they said we didn't follow their approval process, which was disappointing to hear. I worked with Craig Schaefer, the Service Manager, to try to resolve this but with no success. However, Craig and Tenvoorde stepped up and covered the cost of the repair, which I am very appreciative of. I learned a good lesson about the extended warranty that you need to make sure you get approval before doing any covered repairs. Fortunately, it was not a painful lesson, thanks to Craig and Tenvoorde!! More
by Randy
Employees Worked With
Craig Schaefer
February 05, 2024
Everyone but Alex is crap the communication sucks xxx I got an estimate wasn't close and it's been 2 weeks still no plates no communication and on top of that my truck had problems the day I bought it got an estimate wasn't close and it's been 2 weeks still no plates no communication and on top of that my truck had problems the day I bought it More
by Austinpohl320
Employees Worked With
Alex Sanchez
February 04, 2024
Barry is an outstanding service rep for Tenvoorde! He is incredibly knowledgeable and absolutely customer friendly. Represents Tenvoorde, and at the same time advocates for the customer. He is incredibly knowledgeable and absolutely customer friendly. Represents Tenvoorde, and at the same time advocates for the customer. More
by erinlorae
Employees Worked With
February 02, 2024
Pleasantly surprised. Didn't feel like I was trying to be taken advantage of. Will definitely Use them again for a vehicle purchase. Alex and Chris were both very pleasant Didn't feel like I was trying to be taken advantage of. Will definitely Use them again for a vehicle purchase. Alex and Chris were both very pleasant to deal with. More
by Bill Brown
February 02, 2024
justin did a great job explaining the service that was needed, and the service was completed promptly needed, and the service was completed promptly More
by PRECISIONPROPCYCLE
Employees Worked With
