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Tenvoorde Ford

St. Cloud, MN

Overview
Employees
Reviews
Vehicles
4.4
1,923 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
Contact Dealership

185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,923 reviews

November 08, 2024

I will not deal with this center center again, they don't communicate, with each other or customer. Seems like they drop the ball with everything, my experience with them was very poor. More

by tjdahlvang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Tenvoorde Ford responded

We are sorry to hear about your experience. We understand it is frustrating when communication breaks down like that, especially when you expect a certain level of service. We initially thought the issue was corrected, especially since your communication with Madison was great. It’s disappointing that it didn’t carry through. Your feedback is important, and we would happily speak with you further about your experience. Please reach out to our Service Manager, Craig at cschaefer@tenvoordeford.com. Thank you and we look forward to hearing from you.

November 07, 2024

The staff are very helpful and seem to genuinely care about getting your vehicle fixed right. More

by jason.strand78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Tenvoorde Ford responded

Thank you, Jason! We're glad to hear that our team provided helpful and caring service. We appreciate your feedback and look forward to assisting you again at Tenvoorde Ford!

November 04, 2024

Mike treated me like a friend. He knew exactly what my issue was and how long it would take to repair it. Doug More

by Dgbruggeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Tenvoorde Ford responded

Thank you, Doug! We're glad to hear that Mike provided you with friendly and knowledgeable service. We appreciate your feedback and look forward to assisting you again at Tenvoorde Ford!

November 03, 2024

This last visit and resulting two vehicle purchase shows that I like buying at Tenvorde,but have never had much luck with the servicing side of the business. More

by jgunde57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Andreasen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We’re glad you enjoy purchasing vehicles at Tenvoorde Ford. We take your concerns about the service experience seriously and appreciate the opportunity to improve. Please let us know how we can better assist you in the future!

November 02, 2024

Both Jade and Mike were great to work with very helpful and provided excellent service More

by sjmurrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 28, 2024

George came through to resolve some issues with fog lamp and cig lighter. House mechanic Matt was very competent and professional. Repaired at my home was a nice feature. More

by tgroff1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're pleased to hear that George and Matt provided competent and professional service, especially with the convenience of home repairs. We appreciate your support at Tenvoorde Ford!

October 28, 2024

They delivered my truck to me at work to make it more convenient for me! More

by 79angelwild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Oct 29, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that we could make your experience more convenient by delivering your truck to you at work. We appreciate your support at Tenvoorde Ford!

October 27, 2024

Taylor Wobschall listened carefully to our concerns and provided responsive answers. He was patient and was timely in following up with commitments. We are very happy with our new Escape hybrid and highl More

by Thomas.g.jovanovich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Wobschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Tenvoorde Ford responded

Thank you, Thomas! We're thrilled to hear that Taylor provided attentive and responsive service. Congratulations on your new Escape Hybrid! We appreciate your recommendation and look forward to serving you again at Tenvoorde Ford!

October 25, 2024

It was professional, comfortable for the customer. They did have amenities for the customer while waiting for the service for completion. More

by JEROMEDSCHMIDTZ8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Stueve
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Tenvoorde Ford responded

Thank you for your kind words, Jerome! We're pleased to hear that you found your experience at Tenvoorde Ford professional and comfortable. We strive to provide a welcoming environment for all our customers. We look forward to seeing you again!

October 25, 2024

My experience with everyone at Tenvoorde Ford was excellent. I love my new car and highly recommend Scott Harris and everyone at Tenvoorde Ford! More

by Rhz2275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Tenvoorde Ford responded

Hi, Thank you for the kind words! We're thrilled to hear you love your new car and had an excellent experience with Scott Harris and the team. Enjoy every mile, and thank you for recommending Tenvoorde Ford!

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