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Tenvoorde Ford

St. Cloud, MN

4.4
1,968 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,968 reviews

November 28, 2018

Looking for adventure I recently came across the idea of a Prius camper to travel in. 50 miles to the gallon and a twin bed that accommodates my 6'2 height. I'm laying com More

by Hawkdogs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Tenvoorde Ford responded

Congratulations on your purchase! We hope you have many awesome adventures with your new camper.

November 28, 2018

Not the most prepared I had set up an appointment for some service work 10 ahead of time, when I showed up I was asked by the guy who set up my appointment if I had an appo More

by gbuy4now
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Russ Hoeschen, Tom Mullenmeister, James Niemuth, Brian Jerde, John Murray, Trevor Stephenson, Dave Welch
Dec 12, 2018 -

Tenvoorde Ford responded

Hi Tim, I want to thank you for taking the time to speak with me about your last service concerns. Again, I apologize for you having to come to the dealership twice to get your service taken care and the length of time it took to do the service. Since your vehicle was our first of this recall, we learned the hard way parts were not readily available and Ford understated the time it takes to complete the repair. Hopefully, the complementary vehicle used during service and the compensation we discussed over the phone makes up for the inconvenience. We appreciate your business and if there is any else you would like to discuss please contact Craig Schaefer at 320-257-3665.

November 27, 2018

George Hartley did an excellent job. 4th vehicle I've purchased from Tenvoorde, no complaints. George and the individual we worked with regarding the remote start install both did an exce More

by daniel.bjelland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Tenvoorde Ford responded

Daniel, thank you for your kind words about your experiences with us! We're so happy to have you as a long-standing customer. We appreciate your continued business with us, and we're looking forward to your next visit!

November 27, 2018

Wonderful experience (as usual)! Tenvoorde Ford has exceptional service and care into their dealership. The attentiveness of the process is unique and personabl More

by mdustin2md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Smebak, Jamie Held
Dec 06, 2018 -

Tenvoorde Ford responded

Thank you for your kind words! We strive to provide this kind of service to every customer and are glad to see we did so for you.

November 26, 2018

Barry and John and the Crew are Excellent Tenvoorde Ford has Amazing Service. Barry, John, and all of the Crew work so hard to give the Customer the best Service possible. Also, the Drivers More

by ROGERMELAAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Tenvoorde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bower, John Murray, Dave Welch
Nov 27, 2018 -

Tenvoorde Ford responded

Roger, we're thrilled to hear that our whole team was able to provide excellent customer service for you during your visit with us! Please don't hesitate to reach out with any future needs.

November 26, 2018

Service Mike was very thorough. I brought it in for re-call maintenance and some warranty work. They had my truck done when they said it would be done. They More

by gbeltzflys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Tenvoorde Ford responded

We're happy to hear that Mike was able to efficiently complete your service request! We're looking forward to helping you with any other future service needs.

November 26, 2018

Excellent customer service I had my 2010 Edge serviced at Tenvoorde Ford since 2014, with pretty consistent and quality service experience. The scheduling and customer service More

by drsestone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolin Miley, Erik Anderson
Nov 27, 2018 -

Tenvoorde Ford responded

We wholeheartedly appreciate your continued business with us! We're glad to hear that Erik and the rest of our team were able to assist you in your most recent purchase with us. We're looking forward to working with you again in the future!

November 24, 2018

Tenvoorde is awesome!!!! First truck was bought there in 1985. Been doing business with Tenvoorde Ford ever since. Always have been MORE THAN SATISFIED with everything!! Ev More

by mnbackstrom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Fredrickson, Jim Schall, Tony Smebak
Nov 26, 2018 -

Tenvoorde Ford responded

Hi Mike and Nancy! We are so happy to hear that you've been with us for so many years. Our mission is to provide amazing customers like you the best service we can, and are so touched to know you have valued us for so long. We can't wait to see you soon!

November 24, 2018

Purchased expedition I had a really good experience buying an expedition. They gave me a very fair price for my trade in. Very professional and helpful staff. More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Tenvoorde Ford responded

Congratulations on your trade in, and are glad that we helped you find your new SUV at a price you were happy with.

November 21, 2018

Great service as always, service dept. kept me up to date!! I have worked before with Mike Asperheim, he's the greatest, kept me up to date on what was happening with my car, first class service!! It was more i More

by Vanvickle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Tenvoorde Ford responded

We are so pleased that we provide you and your car the service you both deserve!

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