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Tenvoorde Ford

St. Cloud, MN

4.4
1,968 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,968 reviews

December 01, 2018

Absolutely phenomenal! Upon walking into the dealership we where help immediately by Darren! Who was very helpful in helping us find a vehicle that would work for what we ne More

by Megs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kolin Miley, Darin Ennen
Dec 07, 2018 -

Tenvoorde Ford responded

Thanks for the fantastic review! We're glad your experience was top notch.

November 30, 2018

Great experience , Darin and Kolin were very helpful and professional. Would highly recommend based on the amount of time it took and based on how helpful they were More

by Bryang7809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Ennen
Dec 06, 2018 -

Tenvoorde Ford responded

We're happy to hear that Darin and Kolin were able to help you in an efficient manner! We hope to see you again in the future.

November 30, 2018

Amazing dealership and sales team! I had been looking for a vehicle for months and have dealt with numerous sales reps during that time. None of them even came close to Darin Ennen. His More

by johnsonwon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Ennen, Tony Smebak
Dec 07, 2018 -

Tenvoorde Ford responded

We're so glad you decided to give Darin a second chance ;-) And we're even happier he was able to help you find your new vehicle!

November 30, 2018

Most excellent My service guy was awesome! He was right on the ball and I didn't have to wait. He set up the shuttle for me, both to and from my work. He was very pl More

by gmontonye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolin Miley, Tony Smebak, Kris "Oregon" Lucas, Dave Welch, Ron Branstner
Dec 07, 2018 -

Tenvoorde Ford responded

We're so happy to provide a service like this for our customers, especially so you don't have to miss work while getting your car fixed!

November 30, 2018

New truck Dan did a great job with the order of my new f250 Friendly and helpful He was on top of the order any let me know about the delay More

by ehines1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Fredrickson, Tony Smebak
Dec 06, 2018 -

Tenvoorde Ford responded

We're so happy to hear Dan helped find you a new truck to bring home. Enjoy your F250!

November 30, 2018

Good Experience Erik did a very good job of checking in with me and was very knowledgeable and personable. The paperwork was done quickly and thoroughly. Good staff More

by duane.anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Fredrickson, Tony Smebak, Erik Anderson
Dec 06, 2018 -

Tenvoorde Ford responded

Thank you for your review! We're glad we made the process quick and easy.

November 29, 2018

New car search This dealership was excellent at helping my dad and I find a new car for my style as my old one was in an accident. Our sales dealer, Zach Stumpf, was More

by Nicole Mohs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Stumpf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Tenvoorde Ford responded

Thank you, Nikki!

November 29, 2018

Great buying experience Excellent people to work with. Honest, straight-forward sales approach. They delivered on their commitments. I would definitely buy from this dealers More

by david.odonahue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolin Miley, Matt Hardt
Dec 06, 2018 -

Tenvoorde Ford responded

David, we're so glad you had the amazing experience at our dealership that you deserve. We hope to see you again in the future for any new vehicle needs!

November 28, 2018

First visit, not good. I actualy purchase a vehicle without seeing it. First impression was the salesman to the finance manager was not personable. Felt that they just wante More

by ray bendijo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angie Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris "Oregon" Lucas
Jan 07, 2019 -

Tenvoorde Ford responded

We are sorry for the inconvience Ray. The middle seat/console was not bolted down because our service department was trying to reproduce a rattle issue with a different vehicle. The seat was not bolted down correctly when they returned the vehicle to the sales department and we did not find out about it until you drove it. Unfortunately our service department was not open when you came to purchase the vehicle. We obviously offered to have our service department put it back correctly but because you live far away you did not want to come back. We would have been happy to do it for you if you came back and would not have asked you to put it together had our service department been open. Hopefully you can understand this was not intentional and accept our apology. If you would like to discuss the matter futher please contact David Rodriguez at 320-251-0540

November 28, 2018

Recall on 2018 F150 I am not too pleased as I just leased this vehicle in June 2018. Wiper blade not working since lease and they said they would charge to replace. More

by mlofgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure of name, but think it was John., John Murray
Dec 14, 2018 -

Tenvoorde Ford responded

We're sorry to hear you are having an issue with your recently leased vehicle. We'd like to speak to you to learn the details of your visit so we can help with any fixes that are needed. Could you please contact Craig Schaefer at (320) 251-0540 at your earliest convenience?

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