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Tenvoorde Ford
St. Cloud, MN
1,968 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,968 reviews
December 26, 2018
Great We had a great experience with sales and finance team. We were given multiple options. We found the perfect fit for our family. Thank you We had a great experience with sales and finance team. We were given multiple options. We found the perfect fit for our family. Thank you More
by rjansenrn
Verified Customer
December 26, 2018
Was greeted with service staff that was helpful Dropped off the Edge for service and then left for the day and was called when it was completed was advised to start thinking about replacing the tire Dropped off the Edge for service and then left for the day and was called when it was completed was advised to start thinking about replacing the tires soon More
by brianjudyolson
Employees Worked With
Brian Jerde
December 26, 2018
Awesome! The oil change was ready quicker than expected and I was able to use my rewards to pay for it! Customer service that day was excellent! The oil change was ready quicker than expected and I was able to use my rewards to pay for it! Customer service that day was excellent! More
by kml.branam
Employees Worked With
I think it was Brian who checked me out - it was Dec. 21st at about 1:30. , Tom Mullenmeister, Brian Jerde
December 26, 2018
Service and repair Brought my 2018 F150 is for routine service and to repair a slow leak in the tire. The technician and staff were awesome to deal with. Only two concer Brought my 2018 F150 is for routine service and to repair a slow leak in the tire. The technician and staff were awesome to deal with. Only two concerns with the visit. One, my truck sat in the parking lot for at least 15 minutes, maybe more because I didn't notice it at first, before the paperwork was presented for completion. Second, it seems the only tire pressure check done was on the repaired tire. The three tires, which were not repaired, all had about 2-3 psi less pressure. Whenever I visit Tenvoorde it is a pleasant experience with the staff and team being very courteous and friendly. I appreciate the conversations with Zack and Kolin. More
by chone0
December 24, 2018
Great service! Easy transaction, called on a vehicle Monday, got a price and agreement by the afternoon. Truck was ready to go Friday afternoon when we arrived and w Easy transaction, called on a vehicle Monday, got a price and agreement by the afternoon. Truck was ready to go Friday afternoon when we arrived and we were in and out in an hour. Great people, great service. My 4th vehicle from Tenvoorde and certainly not the last. More
by Kyle
December 23, 2018
Ideal experience Friendly sales staff, low pressure and listened. Made it easy to buy a car. Would recommend this dealership to anyone interested in purchasing a used Friendly sales staff, low pressure and listened. Made it easy to buy a car. Would recommend this dealership to anyone interested in purchasing a used car. More
by airstreaminmotion
Employees Worked With
December 23, 2018
FORD F350 Nice and friendly environment and knowledgeable staff, I hope you have a Merry Christmas and Happy New year Thanks once again for Dropping off the tr Nice and friendly environment and knowledgeable staff, I hope you have a Merry Christmas and Happy New year Thanks once again for Dropping off the truck More
by Me123
Employees Worked With
Other Employees :
LACY PLOOF, Darin Ennen, Tony Smebak, Kris "Oregon" Lucas
December 22, 2018
New vehicle purchase Dan is a great dealer to work with. Thanks for the great experience over the years! We love our new Ford Edge. Thanks Dan Larsen Dan is a great dealer to work with. Thanks for the great experience over the years! We love our new Ford Edge. Thanks Dan Larsen More
by Klover123
Employees Worked With
December 21, 2018
One stop shop Very satisfied with Mike and staff they were happy to work with me. I was able to get my price with no hassle or run around. I would highly recommend Very satisfied with Mike and staff they were happy to work with me. I was able to get my price with no hassle or run around. I would highly recommend this dealership. More
by Flashlok
Employees Worked With
December 21, 2018
Very happy with the customer service in my F150 purchase I was looking for a new F150 and looked at several local dealers which were not very helpfull or eager to work with me if they didn't have what I want I was looking for a new F150 and looked at several local dealers which were not very helpfull or eager to work with me if they didn't have what I wanted already on the lot. Tenvoorde is about 3 hours away from me but had a friend recommend them so contacted them to give them a shot. Erik was very eager to help me find what I was looking for. Had a few specific option I needed which were hard to find. He was able to track down a few which we pursued but were presold and unable to get. End of the model year so last option was to just order a new customized 2019 truck with everything I wanted in it. Pricing was very competitive. Gave me top bluebook value for my trade. Best thing for me dealing from long distance was Erik was able to communicate promptly and keep me updated with email, phone and text often beyond normal business hours. I don't have a lot of time to sit on the phone so texting worked great. Having Chris and the accessory department there was also a huge bonus. I live rural so don't have accessory stores in my small town which is inconvenient to set up appointments and installs out of town. I was able to order what I wanted and have it all installed and ready to go when I picked up the new truck as well as role the cost into the financing. Erik was very knowledgeable going over the truck and all the options when I came for delivery. Kolin made the paperwork smooth and helped pick the best financing options available to fit my budget as well as was realistic about good warranty options what I needed or didn't. Wasn't pushy about needing to buy something I wouldn't get value from. Very happy with the experience and worth working out of town 3hrs away to get the service and deals I got. As for the truck it is everything I was hoping for. Converted this life long Chevy guy to a first time ford and no regrets. More
by scott@skralston.com
Employees Worked With
Chris Popehn, Kolin Miley, Gene Fredrickson, Erik Anderson
