Tenvoorde Ford

Excellent service from check-in to check-out Immediately identified the cause of my complaint and explained the repair. Also recommended additional repairs that needed to be done in conjunction w Immediately identified the cause of my complaint and explained the repair. Also recommended additional repairs that needed to be done in conjunction with the needed repair. All repairs done efficiently and within cost estimation given. More

Overall service was good We brought in our vehicle for an oil change around 10:30 on a Saturday and it wasn't done until 2:00. Thankfully we were not sitting in the lobby wai We brought in our vehicle for an oil change around 10:30 on a Saturday and it wasn't done until 2:00. Thankfully we were not sitting in the lobby waiting for the car to be done. I don't understand what takes so long for an oil change. My husband was going to get the oil changed in his truck two weeks prior and when he called it was a 3 hour wait. So he did go some place to get the oil changed. That is crazy!! This is no QUICKLANE! More

Great experience My wife and I bought 2 vehicles from Darin and couldn’t be happier, Darin was extremely helpful in listening to what we were looking for and finding i My wife and I bought 2 vehicles from Darin and couldn’t be happier, Darin was extremely helpful in listening to what we were looking for and finding it for us. The sales transaction went smoothly and quickly. Couldn’t ask for a better experience. Thank you Darin More

Service Good experience friendly staff.like the waiting area . Coffee tastes fresh free WiFi and TV to keep me entertained during the wait. I would recommend Good experience friendly staff.like the waiting area . Coffee tastes fresh free WiFi and TV to keep me entertained during the wait. I would recommend services to anyone. More

Room for improvement I have a service plan that includes a wash every time that I bring it in. I have to remind them to wash it every time I come to pick it up, then the I have a service plan that includes a wash every time that I bring it in. I have to remind them to wash it every time I come to pick it up, then the wash is not very good so I usually have them run it threw a second time. This last time they told me the car wash was waiting for a part, which is a except able answer. However they wouldn't let me come back at a later date if I was in the area. They have some room for improvement at this location. More

Our experience was just what we expected. The salesman went out of his way to make sure we were satisfied before we left with our truck that we purchased. And even called us a couple days late The salesman went out of his way to make sure we were satisfied before we left with our truck that we purchased. And even called us a couple days later to see if we were still satisfied.. More

Oil Change, Brake caliper problem, open recall work Courteous and prompt service. Brakes work like they did in November. Back out and running doing errands and jobs around the metro. Gave me phone upd Courteous and prompt service. Brakes work like they did in November. Back out and running doing errands and jobs around the metro. Gave me phone updates on work. More

Great service I have always been treated professionally, with respect and politely. The service to my vehicle was done efficiently and within a timely manner. I g I have always been treated professionally, with respect and politely. The service to my vehicle was done efficiently and within a timely manner. I got in shortly after arriving to have my oil changed. More

John was more than just helpful. John got me in the shop for a diagnosis of the problem on my schedule. He knew I was 90 miles away and told me to bring in when I could. John got me in the shop for a diagnosis of the problem on my schedule. He knew I was 90 miles away and told me to bring in when I could. More