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Tenvoorde Ford

St. Cloud, MN

4.4
1,841 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,841 reviews

November 24, 2018

Tenvoorde is awesome!!!! First truck was bought there in 1985. Been doing business with Tenvoorde Ford ever since. Always have been MORE THAN SATISFIED with everything!! Ev More

by mnbackstrom1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Fredrickson, Jim Schall, Tony Smebak
Nov 26, 2018 -

Tenvoorde Ford responded

Hi Mike and Nancy! We are so happy to hear that you've been with us for so many years. Our mission is to provide amazing customers like you the best service we can, and are so touched to know you have valued us for so long. We can't wait to see you soon!

November 24, 2018

Purchased expedition I had a really good experience buying an expedition. They gave me a very fair price for my trade in. Very professional and helpful staff. More

by Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Tenvoorde Ford responded

Congratulations on your trade in, and are glad that we helped you find your new SUV at a price you were happy with.

November 21, 2018

Service at its best I was most satisfied with the service I received on my recent trip. Rep listened to what I had to say and explained what was done. More

by toula21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Tenvoorde Ford responded

Thank you for your feedback and review! We hope to see you again soon.

November 21, 2018

Great service as always, service dept. kept me up to date!! I have worked before with Mike Asperheim, he's the greatest, kept me up to date on what was happening with my car, first class service!! It was more i More

by Vanvickle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Tenvoorde Ford responded

We are so pleased that we provide you and your car the service you both deserve!

November 21, 2018

My new ride! Mike was very knowledgeable about all the different models. He was very willing to take the time to answer all of my questions. He is also willing to More

by arahnoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Smebak
Nov 26, 2018 -

Tenvoorde Ford responded

That's what we're here for! Please feel free to call or visit us any time with more questions, and until then, enjoy your new Explorer!

November 19, 2018

excellent As always, good service, friendly and quick. Only thing that did not get done was a car wash due to the car wash was flooded. More

by lynette.opatz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Tenvoorde Ford responded

Thank you for your kind words! Please come back and visit us soon - our car wash will be waiting to make your car sparkle!

November 19, 2018

QuickLane Last week they were booked up, this week took nearly 4 hours to finish - not the level of I have experienced over the past 4 years More

by greg.cross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Do not remeber name of service writer
Nov 26, 2018 -

Tenvoorde Ford responded

Greg, we can assure you that we work as quickly as we can without compromising the quality of our work. It's a busy time of the year but are glad that you were still able to see us. We always recommend making an appointment as far ahead of time as possible if it's not an emergency and hope that next time we have availability at your preferred time.

Nov 26, 2018 -

greg.cross responded

I thought the whole purpose of Quick Lane was no appointment needed?

November 19, 2018

Why I trust Tenvoorde Ford. I bought my car at Tenvoorde Ford four years ago and have had it serviced there ever since. I am always treated with kindness, respect and patience by More

by KULICKLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Tenvoorde Ford responded

That's right - leave the knowledge to us and we'll always point you in the right direction! We are always so happy to hear that our customers care about us and much as we care about them and look forward to seeing you during your next visit.

November 19, 2018

Professional and Courteous They keep me informed if something comes up while my car is in for service. They had a backlog the last time I went in for service but they made sure More

by Love-my-Focus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen, John Murray
Nov 26, 2018 -

Tenvoorde Ford responded

Convenience for our service customers is ALWAYS top of mind, because we know how difficult your day can be without your car! We're so happy that you are able to utilize this service and are happy to provide it.

November 18, 2018

Dissatified Problem was not solved the first time after spending $$$$, had to bring it back two days later. told it was something else that would cost $$$$$$. More

by monarski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barry Jensen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Schaefer
Nov 27, 2018 -

Tenvoorde Ford responded

We would like to get in touch to learn more details about your visit and confirm with you what was needed to fix your vehicle. Could you please reach out to David Rodriguez at (320) 251-0540 at your convenience so we can assist?

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