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Tenvoorde Ford

St. Cloud, MN

Overview
Employees
Reviews
Vehicles
4.4
1,928 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
Contact Dealership

185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,928 reviews

April 11, 2024

Friendly,knowledgeable and customer oriented. The service writers were help full and kept me abreast of the repair process. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Gagnier
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Apr 12, 2024 -

Tenvoorde Ford responded

Hi Robert! We're delighted to hear about your positive experience with us. Our team is dedicated to providing friendly and knowledgeable service to all our customers. Thanks for choosing Tenvoorde Ford, and we look forward to assisting you again in the future!

April 11, 2024

They do a great job every time. They can be a bit pricey and will sometimes tell you something needs fixing when it doesn't, but overall I am satisfied. More

by scje010012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Tenvoorde Ford responded

Hi! We appreciate your feedback and are pleased to hear that you've had great experiences with us overall. We strive to provide quality service every time. If you ever have any concerns, feel free to reach out. Thank you for choosing Tenvoorde Ford!

April 11, 2024

Easy to work with. Chad found the vehicle I was looking for in a timely manner. More

by dawn.andren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Tenvoorde Ford responded

Hi Dawn! We're glad to hear you found our service easy and efficient. Thanks for choosing Tenvoorde Ford, and enjoy your new vehicle!

April 07, 2024

Probably some of the worst customer service I have received absolutely no communication with Mike no emails no texts no updates on vehicle More

by tixiermatthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asperheim
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Tenvoorde Ford responded

Hi Matthew, We're truly sorry to hear about your experience. Per our conversation, this doesn't align with our standards or service. We appreciate you taking the time to speak with our service manager, Craig Schaefer, about your experience. If you have any questions or concerns, please reach out to our service manager directly at cschaefer@tenvoordeford.com. Best regards Tenvoorde Ford Team

April 05, 2024

Small issues with the truck. They have been outstanding to take care of any issue and deliver answers in a timely Fashion More

by Rich Erkens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Tenvoorde Ford responded

Hi Rich, Thank you for your feedback! We're glad to hear that despite the small issues with the truck, we've been able to address them promptly and provide timely answers. If you have any further concerns or need assistance, feel free to reach out. We appreciate your business at Tenvoorde Ford!

April 05, 2024

Vehicle wash was not done after service work was completed after asking service personal if that could be done when finished, not a big issue with me just an FYI. More

by Mkrueger44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Apr 06, 2024 -

Tenvoorde Ford responded

Thank you for bringing this to our attention. We apologize for the oversight regarding the vehicle wash after your service. Your feedback is valuable, and we'll ensure better communication and attention to detail in the future. We appreciate your understanding, and please don't hesitate to reach out if you have any further concerns or questions.

April 02, 2024

Great Service and great people. Really like the service of coming to Camp Ripley to service vehicles. More

by aliciadecamp89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Tenvoorde Ford responded

Hi Alicia! Thank you for your kind words! We're thrilled to hear that you had a great experience with our team at Tenvoorde Ford. We're glad that our service of coming to Camp Ripley to service vehicles was convenient for you. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business!

April 01, 2024

We got our issues addressed in a timely manner, would recommend for service work in the future More

by telegrand_m
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're pleased to hear that we were able to address your issues promptly. Your recommendation means a lot to us, and we look forward to assisting you with any future service needs. If you have any questions or concerns, please don't hesitate to reach out. Thank you for choosing Tenvoorde Ford!

March 29, 2024

It was good smooth process. I was not pressured or rushed. I would go back next time More

by kevinkomatz34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES GEDDE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Tenvoorde Ford responded

Hi Kevin, Thank you so much for your kind words! We're thrilled to hear that your experience at Tenvoorde Ford was smooth and pressure-free. We truly appreciate your feedback and look forward to welcoming you back next time you're in need of our services.

March 28, 2024

They had the truck I wanted at a fair price. I will do business with them again when I'm looking for a new car or truck. More

by tlucken58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're delighted to hear that you found the truck you wanted at a fair price at Tenvoorde Ford. If you have any further questions or need assistance, please feel free to reach out. We appreciate your business!

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