Tenvoorde Ford

Trade in Went in to check out a used F-150 and unexpectedly ended up taking it home that day. Great experience with everyone and it was smooth, quick and easy. Went in to check out a used F-150 and unexpectedly ended up taking it home that day. Great experience with everyone and it was smooth, quick and easy. Danny was quick to respond to emails and questions and setting me up with the test drive. More

Purchase of new Ford Ranger All of the sales team, from management to the direct sales staff, were knowledgeable and courteous. The process of purchasing a new vehicle was made s All of the sales team, from management to the direct sales staff, were knowledgeable and courteous. The process of purchasing a new vehicle was made simple. Thanks. More

Great people fast and made things easy Erik responded to my email within 2 minutes and set up for me to come in and test drive the vehicle I was acquiring about. When I showed up I had the Erik responded to my email within 2 minutes and set up for me to come in and test drive the vehicle I was acquiring about. When I showed up I had the same quick response and it was just minutes before I was test driving the vehicle. After the test drive Erik passed me off to Kolin who was able to find me a loan to purchase the vehicle. I will buy my next vehicle from Tenvoorde Ford and will be recommending them to friends and family to purchase their vehicles. Keep up the good work guys More

Great experience Dealing with Dan and Kolin was a great experience. Both of them were able to answer my questions and never tried to pressure me. I was very happy with Dealing with Dan and Kolin was a great experience. Both of them were able to answer my questions and never tried to pressure me. I was very happy with my experience and will look them up next time I’m in the market for a vehicle. More

Great We came in to Tenvoorde Ford simple to test drive a Dodge Ram, and walked out buying a F-150 Fx4. Our salesman Mike Warren was phenomenal to work with We came in to Tenvoorde Ford simple to test drive a Dodge Ram, and walked out buying a F-150 Fx4. Our salesman Mike Warren was phenomenal to work with. They got in right in our price range and made the process absolutely flawless. I absolutely love the truck !!!!! More

Worst customer service I’ve experienced during a car sale Picked up the vehicle a purchase to find the vehicle received absolutely no detailing. There was pop all over the interior. Only fixed one of the two Picked up the vehicle a purchase to find the vehicle received absolutely no detailing. There was pop all over the interior. Only fixed one of the two things that was agreed upon during the sale. Vehicle barely had gas in it, after the seller said he would have it ready with a full tank of gas. Lots of flaws that could have and should have been covered and as avoided by the dealer. More

Ford Fusion Awful experience, asked them to fix my wife’s 2011 Fusion heaters blower issue due to bad connection from pigtail. Paid $200 and issue was not fixed p Awful experience, asked them to fix my wife’s 2011 Fusion heaters blower issue due to bad connection from pigtail. Paid $200 and issue was not fixed properly. Proceeded to try and sell me more new parts for another $500. I ended up fixing it myself at home for $130 and 20 minutes of labor. Also when they reinstalled the old resistor it was put in incorrectly. When I went to pick up the car the gal working the desk handed me the key and told me there was a map attached on where the car was out back. I asked if they could have it brought up front so I wouldn’t have to go search through their large lot, apparently that is not included in the customer service package, because she grumbled about it. She finally found someone to get the car and he went out there and started it and cleaned the snow off and proceeded to bring me the key back up to the lobby but not the car to the front! Had to ask again! Was planning on buying our next new F150 through Tenvoorde but will most likely be looking elsewhere now due to the poor customer service experience. Unfortunate as I would prefer to purchase a Ford through the local Ford dealership. More

Great service, friendly personnel We have always had great service. Our appointments are scheduled by friendly personnel in the service department. If there is something that needs t We have always had great service. Our appointments are scheduled by friendly personnel in the service department. If there is something that needs to be looked at, they let you know and make suggestions. It is entirely up to the individual whether or not you want the service department to make those repairs. I have always had good luck with Tenvoorde service department. More

Service My service man Mike is always cheerful and prompt to get me in and out. I love the idea that I can leave my car and get a ride home and back. My service man Mike is always cheerful and prompt to get me in and out. I love the idea that I can leave my car and get a ride home and back. More

Trade in SUV My fiancé and I wanted to test drive two vehicles (Edge and Explorer). I had recently bought a Ford Escape and and wanted a bigger SUV and I Love the My fiancé and I wanted to test drive two vehicles (Edge and Explorer). I had recently bought a Ford Escape and and wanted a bigger SUV and I Love the Edge! Bought it and was helped through the process and staff explained items I previously misunderstood They made sure I left happy which I did! Thank you More