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Tenvoorde Ford
St. Cloud, MN
2,048 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,048 reviews
May 27, 2019
Service work My daughter dropped off the vehicle on her way to work and she was told that there was no service scheduled. She left it and went to work. I received My daughter dropped off the vehicle on her way to work and she was told that there was no service scheduled. She left it and went to work. I received a call and said the heater switches are installed. I said what about the brake job and John said it's not scheduled. I said it should have been. So they also took care of it and called when it was done. My daughter brought it home after work and she informed me that no service was scheduled. I feel I should have received a call and discussed with me. That's part of great customer service. More
by LSCHRODEN
Verified CustomerEmployees Worked With
John Murray
May 23, 2019
Sensors were bad from wires I had a great service advisor (James) he fix my problem and handled everything very kindly. Worked with me on the price and fixing my car the right wa I had a great service advisor (James) he fix my problem and handled everything very kindly. Worked with me on the price and fixing my car the right way the first time More
by nbelanger97
Employees Worked With
James Niemuth
May 21, 2019
First Class Customer Service! My recent visit to Tenvoorde Ford for service on our Expedition was a first class experience from start to finish. The communication throughout the pr My recent visit to Tenvoorde Ford for service on our Expedition was a first class experience from start to finish. The communication throughout the process kept me aware of what repairs were necessary and how long they would take. When our vehicle was ready for pick up and I asked about a credit that I believed existed on our account the service representative applied the discount without further discussion. I highly recommend Tenvoorde Ford and will be happy to return for future service! More
by Scott Bierscheid
Employees Worked With
May 21, 2019
Friendly service Thomas was super helpful and explained everything so I understood! The mechanic was fast with the repair. Will be back if I have e any more problems Thomas was super helpful and explained everything so I understood! The mechanic was fast with the repair. Will be back if I have e any more problems More
by DSAIRHART
Employees Worked With
Tom Mullenmeister
May 20, 2019
Good description on website I checked Tenvoorde website for used vehicles and found a Jeep Compass. It was exactly as described and after a test drive we purchased it immediatel I checked Tenvoorde website for used vehicles and found a Jeep Compass. It was exactly as described and after a test drive we purchased it immediately. George did a great job making sure we were satisfied with the vehicle, answered all our questions and got us on the road without delays. Brad did a wonderful job getting the title ready and financing. More
by Janet
May 18, 2019
Amazing I cant say enough good things about my recent purchase at Tenvoorde! My salesman Darin Ennen made sure I got the truck I wanted. Darins customer servi I cant say enough good things about my recent purchase at Tenvoorde! My salesman Darin Ennen made sure I got the truck I wanted. Darins customer service skills were fantastic. During our conversations, I mentioned my hometown school was a having a carnival fundraiser. After work Darin brought his family to the carnival to support the youth of my community. Talk about going above and beyond. Thanks again Darin I was truly humbled. More
by CHRIS
Employees Worked With
Darin Ennen, Tony Smebak
May 15, 2019
Well done Darin was very helpful, never pushy, answered all our questions. Kolin was easy to work with and explained every paper that we signed, very patient w Darin was very helpful, never pushy, answered all our questions. Kolin was easy to work with and explained every paper that we signed, very patient with us. More
by ETJJ4
May 13, 2019
Ask for Darin This is the first car I have bought and I could not have asked for a better experience. The staff were friendly and my salesmen, Darin, was very helpf This is the first car I have bought and I could not have asked for a better experience. The staff were friendly and my salesmen, Darin, was very helpful and made sure I drove out with my car that day. Thank you Tenvoorde, Darin, Angie, Tony, and Kolin for making buying my first car was a fast and easy process! More
by Casper
Employees Worked With
Other Employees :
Kolin Miley, Darin Ennen, Tony Smebak, Erik Anderson
May 13, 2019
We wanted to swap out 2 vehicles and did just that. Me and my fiance are expecting a baby and wanted to swap out both our vehicles, we met Darin at tenvoorde and were greeted promptly and tended to righ Me and my fiance are expecting a baby and wanted to swap out both our vehicles, we met Darin at tenvoorde and were greeted promptly and tended to right away. He worked with me to get the vehicle i really wanted, and told me if it wouldn't work out he'd find me one that would. My fiance got an older truck fresh on the lot and Darin got him set up with new mirrors right away for it(one was cracked). Extremely friendly and kept in touch to try to make us both happy! Also my 3 yr old won't stop talking about how "the car guy gave him yummy snacks!" :) More
by Kmk90
May 11, 2019
2019 fusion Working with Dan Larson has been a easy and enjoyable experience, this is are 3 car we have leased from him all have met are needs thinks Dan and te Working with Dan Larson has been a easy and enjoyable experience, this is are 3 car we have leased from him all have met are needs thinks Dan and tenvoorde ford More
by Peg101
Employees Worked With
