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Tenvoorde Ford

St. Cloud, MN

4.4
2,048 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 2,048 reviews

June 23, 2019

Great We enjoyed our experience at Tenvoorde Ford today. Darin Ennen treated us very good. We purchased a 2019 Escape that fit us to a tee. I wish all car More

by annlatterell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Ennen
Jun 24, 2019 -

Tenvoorde Ford responded

Gregory and Ann, Congrats on your new 2019 Ford Escape! It’s always great to hear such great feedback about one of our stellar team members like Darin. We are so happy to hear that he helped you find the perfect car. Thank you for choosing Tenvoorde Ford and we look forward to working with you again in the future!

June 22, 2019

Exactly what we were looking for We told Darin what exactly we were looking for and we were able to get the whole deal setup over the phone. That way all we had to do was sign the doc More

by Vanya Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Ennen, Gene Fredrickson
Jun 24, 2019 -

Tenvoorde Ford responded

Congratulations on your new car! We love to hear that your buying process was quick and easy. It's great to know that Darin took great care of you and we look forward to working with you again in the future.

June 12, 2019

Terrific We live about 50 minutes away and James treated us very well to include having a car available for us which we ended up not needing. Everything he qu More

by ssbatchelor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Jun 12, 2019 -

Tenvoorde Ford responded

Thank you for the terrific review! We agree, James is a great member of our team and we are so happy that he was able to take great care of you. We appreciate your business and look forward to working with you again in the future at Tenvoorde Ford!

June 12, 2019

Great Review! I re-connected with Darin after putting my search for a truck on hold last year. I stopped in to see Darin and he happened to have the perfect truck, More

by Kendra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kolin Miley, Darin Ennen
Jun 13, 2019 -

Tenvoorde Ford responded

Kendra, thank you for the great review! We love to hear that Darin took wonderful care of you and helped you find the perfect truck at the best price. We sincerely value your business and look forward to your next visit. Thank you for choosing Tenvoorde Ford!

June 11, 2019

None lasting repair I had a censer issue with my 2013 Edge. They replaced the transmission shift mechanism and fixed problem. Now 2 1/2 years later. $400 to fix again. More

by jdemorett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager, Ron Branstner
Jun 12, 2019 -

Tenvoorde Ford responded

We are sorry to hear you feel this way. We would like to speak with you about your experience with us to better understand how we can serve you better in the future. At your earliest convenience, please contact our service manager Craig at cshaefer@tenvoordeford.com so that we can address your concerns right away.

June 08, 2019

aair bag recall oil change took car in for air bag recall and oil change also minor work kept cat over night. gave them air pressure adjustment for ties told them to wash car . More

by PFDULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
do not remember
Jun 12, 2019 -

Tenvoorde Ford responded

We are disappointed to hear about your experience. At your earliest convenience, please contact our Service Manager Craig at cschaefer@tenvoordeford.com so that we can make sure this does not occur again.

June 06, 2019

Darin is amazing I have bought a car before from Darin and he took really good care of me, so when I hit a deer and totaled my car. My first call was obvious, and agai More

by Stephen M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Ennen
Jun 06, 2019 -

Tenvoorde Ford responded

Stephen, thank you for the wonderful review! We are so happy to hear that you are ok from your accident and that Darin was able to find you the perfect replacement car. Our staff goes above and beyond to ensure our customers have the best experience possible, and we're so glad that Darin was able to do so for you. Thank you for choosing Tenvoorde Ford!

June 06, 2019

Great Service and Staff! Easy place to get my car serviced. Pricing is fair. The staff are friendly and helpful. Comfortable waiting space with wifi, courtesy shuttles, and re More

by st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Jun 06, 2019 -

Tenvoorde Ford responded

Thank you for the great review of our service department! We love to hear that our team continually delivers quick and easy service for you. We appreciate you taking the time to review us, and look forward to servicing your car again in the future!

June 04, 2019

First Oil Change From booking the appointment to meeting me when I arrived to picking up after completion, everything went well. Great environment and a great team! More

by mnathe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Tenvoorde Ford responded

Thank you for the great review of our service team! We are ecstatic to hear that you had a quick and easy oil change at Tenvoorde Ford. We appreciate your business and look forward to working with you again in the future!

June 04, 2019

Eh....unimpressed and not satisfied Bought a used vehicle. Had some minor things I wanted fixed. They refused to fix, said that’s what you get with a used vehicle. Ended up 5-7 days late More

by LeahPrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gene Fredrickson, Jim Schall, Tony Smebak
Jun 10, 2019 -

Tenvoorde Ford responded

Leah, we are sorry you feel this way. Often people feel like they spend too much time at a dealership when making a large purchase. By design, we try to be respectful of peoples time yet try to make sure the vehicle is the right fit for their needs. I cannot find a vehicle purchased under your name so I cannot speak to specifics regarding your purchase. If you would like to discuss the matter further please contact the general manager drodriguez@tenvoordeford.com

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