Tenvoorde Ford

Awesome Friendly customer service and staff. Very nice waiting area for customers with coffee,drinks, snacks, magazines,tv. First time buying a car here and w Friendly customer service and staff. Very nice waiting area for customers with coffee,drinks, snacks, magazines,tv. First time buying a car here and will be back. More

Detailing This last time I had my car detailed was the best it had ever been done. They did s very thorough job! It was tough getting a car to use but event This last time I had my car detailed was the best it had ever been done. They did s very thorough job! It was tough getting a car to use but eventually they took care of that as well. More

Good experience We’ve purchased Several new vehicles and this would be our second at Tenvoorde. This was a very good experience. Very pleased with both Mike and Kolin We’ve purchased Several new vehicles and this would be our second at Tenvoorde. This was a very good experience. Very pleased with both Mike and Kolin for their help in many ways. More

New vehicle purchase I just had the opportunity to purchase a new Ford Escape at Tenvorde Ford and had a great experience. The staff are very friendly and helpful. The I just had the opportunity to purchase a new Ford Escape at Tenvorde Ford and had a great experience. The staff are very friendly and helpful. The salesman I worked with was Darin Ennen and he was very accommodating in finding the right vehicle for me. He took time and answered all my questions. He was not pushy, like some salesmen can be. (I don't do well with pushy salesmen). Darin was knowledgeable and allowed me to test drive as many times as I needed to make sure I chose the right vehicle.. Darin continues to take care of me even after the sale. He allows me to contact him and he responds quickly to my questions. Great customer service. Darin also helped my husband several years ago in purchasing his Ford F150. When it is time to replace this vehicle, we will only work with Darin. Kolin Miley was also very helpful and easy to work with. He took time to find the best rates possible and helped me make the right decisions financially for my vehicle. He was probably one of the best finance consultants I have worked with, he even made me laugh. Great guy to work with. More

Great salesperson Darin was very helpful and knowledgeable. As soon he saw us, he helped us right away and he asked if we want to test drive the car. He got the key and Darin was very helpful and knowledgeable. As soon he saw us, he helped us right away and he asked if we want to test drive the car. He got the key and let us drive the car and answered our questions effectively and with confidence. We’re driving our car home about an hour earlier we thought it would be. Kolin has a good sense of humor and made us laugh. Thank you guys for a great car buying experience. More

Air Conditioner It took two visits but it got done. There was some thing missed the first time but it was quickly fixed the second time, at no additional cost. It took two visits but it got done. There was some thing missed the first time but it was quickly fixed the second time, at no additional cost. More

Enjoyable Darren was very easy to work with. We have purchased other vehicles from him in the past and it always has been a very enjoyable experience. I would Darren was very easy to work with. We have purchased other vehicles from him in the past and it always has been a very enjoyable experience. I would recommend him to friends. More

We received a letter regarding early lease return options We purchased a new Escape, which is our 4th one from this dealer. We were charged for the remaining payments on the lease. We did not benefit from bri We purchased a new Escape, which is our 4th one from this dealer. We were charged for the remaining payments on the lease. We did not benefit from bringing our Escape in early. The letter we got made it sound like there would be no penalty for ending the lease early. We were disappointed in the way our purchase of the new car was handled. We are not feeling good about the deal that we got. More

Great service to their customers. My oil change and tire rotation turned into a $950 repair. The part that did surprise me was when a part broke they just charge me for the part not th My oil change and tire rotation turned into a $950 repair. The part that did surprise me was when a part broke they just charge me for the part not the labor. Also the was something else that broke, but they just covered it since they broke a spindle already. *Disclaimer* Ultimately the breaking of parts is my fault since I don't really wash my car so parts rust. Plus we live in MN. More

My issue was taken care of quickly. I worked again with Mike concerning the problem and he is very easy to work with. I was quite excited about my car noise and he was very calming and I worked again with Mike concerning the problem and he is very easy to work with. I was quite excited about my car noise and he was very calming and reassuring. I needed to have my car back quicker than expected and he make sure it was taken care of. More