Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tenvoorde Ford
St. Cloud, MN
2,031 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,031 reviews
July 09, 2019
Short and Sweet I trust Darin to be honest with me and to find me a car that will last. The sales team was knowledgeable and friendly! I am very happy with my purch I trust Darin to be honest with me and to find me a car that will last. The sales team was knowledgeable and friendly! I am very happy with my purchase! More
by melisrooney
Employees Worked With
Darin Ennen
July 09, 2019
Great service Service has always been amazing. Unfortunately I have sold my Ford vehicle and will not be servicing my new Dodge with them due to warranty purposes! Service has always been amazing. Unfortunately I have sold my Ford vehicle and will not be servicing my new Dodge with them due to warranty purposes! Thanks for the great years of service! More
by Juan234
Verified CustomerEmployees Worked With
Other Employees :
Russ Hoeschen, Tom Mullenmeister, James Niemuth, John Murray
July 08, 2019
Worst customer service Iv ever experienced !! I bought a used ford truck from tenvoorde a while back only because it was the color and options I wanted, sales rep Dan was pushy and eager to finish I bought a used ford truck from tenvoorde a while back only because it was the color and options I wanted, sales rep Dan was pushy and eager to finish up the sale with me avoiding questions and pushing me for time, after getting home for a few days I found several issues with the truck so I called back and Dan said he would talk to his manager about the issues and get back to me acting as if it was such an inconvenience for him, a week goes by and I hear nothing so I call the sales manager Chad, he says very sorry about this we agreed that the few parts I was complaining about would be sent to me in the mail so I could replace them, again a week goes by and I get nothing so I call back to leave Chad a voice mail again to have no call returned to me about my parts, it would be one thing to say sorry were aren’t covering those broken parts but Chad very clearly stated he would get those in the mail for me right away than didn’t do it so why tell me you would send them in the first place if you weren’t planning to, I than gave one last attempt by calling store manager David and upon his non answer left yet another voicemail about my experience only to have an additional 2 weeks go by with no response. How terrible is it to be ignored by your sales rep, the sales manager and the manager of the entire dealership over what they said they would send to me in the first place, after spending 31 grand with them and not being able to get my 50-100 dollars worth of stuff from them I find it to be ridiculous, clearly they are a take your money and run kind of business who cares nothing about customer satisfaction. In fact I’m rather convinced that after buying this “certified truck” that’s supposed to be so new-like and perfect because of the inspection process that it goes through for the lifetime warranty that they don’t even do the inspection In the first place, it would seem in my case they just say it’s Inspected as good and send it over so the warranty can be validated and put it on the lot making all problems the warranty companies at that point. I will never return to tenvoorde and I would recomend no one to go there!! More
by triton33blake
July 06, 2019
Awesome Friendly customer service and staff. Very nice waiting area for customers with coffee,drinks, snacks, magazines,tv. First time buying a car here and w Friendly customer service and staff. Very nice waiting area for customers with coffee,drinks, snacks, magazines,tv. First time buying a car here and will be back. More
by NANCYAKEMPER5
Employees Worked With
I don’t remember the guys for service, all were friendly and helpful, Erik Anderson
July 03, 2019
Detailing This last time I had my car detailed was the best it had ever been done. They did s very thorough job! It was tough getting a car to use but event This last time I had my car detailed was the best it had ever been done. They did s very thorough job! It was tough getting a car to use but eventually they took care of that as well. More
by rjcariveau
Employees Worked With
Not sure
July 02, 2019
Good experience We’ve purchased Several new vehicles and this would be our second at Tenvoorde. This was a very good experience. Very pleased with both Mike and Kolin We’ve purchased Several new vehicles and this would be our second at Tenvoorde. This was a very good experience. Very pleased with both Mike and Kolin for their help in many ways. More
by conandjod
July 01, 2019
New vehicle purchase I just had the opportunity to purchase a new Ford Escape at Tenvorde Ford and had a great experience. The staff are very friendly and helpful. The I just had the opportunity to purchase a new Ford Escape at Tenvorde Ford and had a great experience. The staff are very friendly and helpful. The salesman I worked with was Darin Ennen and he was very accommodating in finding the right vehicle for me. He took time and answered all my questions. He was not pushy, like some salesmen can be. (I don't do well with pushy salesmen). Darin was knowledgeable and allowed me to test drive as many times as I needed to make sure I chose the right vehicle.. Darin continues to take care of me even after the sale. He allows me to contact him and he responds quickly to my questions. Great customer service. Darin also helped my husband several years ago in purchasing his Ford F150. When it is time to replace this vehicle, we will only work with Darin. Kolin Miley was also very helpful and easy to work with. He took time to find the best rates possible and helped me make the right decisions financially for my vehicle. He was probably one of the best finance consultants I have worked with, he even made me laugh. Great guy to work with. More
by cinanjar
Employees Worked With
Kolin Miley, Darin Ennen
June 30, 2019
Great salesperson Darin was very helpful and knowledgeable. As soon he saw us, he helped us right away and he asked if we want to test drive the car. He got the key and Darin was very helpful and knowledgeable. As soon he saw us, he helped us right away and he asked if we want to test drive the car. He got the key and let us drive the car and answered our questions effectively and with confidence. We’re driving our car home about an hour earlier we thought it would be. Kolin has a good sense of humor and made us laugh. Thank you guys for a great car buying experience. More
by Angelina
Employees Worked With
Kolin Miley, Darin Ennen
June 29, 2019
Air Conditioner It took two visits but it got done. There was some thing missed the first time but it was quickly fixed the second time, at no additional cost. It took two visits but it got done. There was some thing missed the first time but it was quickly fixed the second time, at no additional cost. More
by NavyMidway42
Employees Worked With
John Murray
June 27, 2019
Enjoyable Darren was very easy to work with. We have purchased other vehicles from him in the past and it always has been a very enjoyable experience. I would Darren was very easy to work with. We have purchased other vehicles from him in the past and it always has been a very enjoyable experience. I would recommend him to friends. More
by mjschaefer33
Employees Worked With
Darin Ennen
