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Tenvoorde Ford

St. Cloud, MN

4.4
2,031 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 2,031 reviews

August 08, 2019

Billing was wrong I brought out 2017 Raptor in for radio work (warranty) plus new tires and an oil change. I was busy so my wife picked up. She ended up paying a higher More

by rtopinka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Tenvoorde Ford responded

Thank you so much for taking the time to leave us this helpful feedback!

August 05, 2019

Really good Every time I go in for service they lose a valve stem cover on my tires I think i’m Going to start charging you for them More

by chips43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Popehn
Aug 05, 2019 -

Tenvoorde Ford responded

Thank you for taking the time to leave us this helpful feedback! We'd like to thank you for your business and we hope to see you again soon!

August 03, 2019

Amazing service George was amazing at helping us with the truck we got!! He was very good at keeping us laughing!. The service was nice.. we were in and out in no tim More

by Sletto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Tenvoorde Ford responded

Thank you so much for taking the time to leave us this review and for your kind words about George, it was a pleasure serving you and we look forward to your next visit to Tenvoorde Ford!

August 02, 2019

Friendly and knowageable Have bought three new cars there and had a good experience each time.Quick lane service has also been a good experience.Would recommend to anyone. More

by ANDY56334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Aanenson, Kolin Miley
Aug 02, 2019 -

Tenvoorde Ford responded

Andy, thank you for providing us with this short but sweet feedback. We truly appreciate your business and your continued loyalty to Tenvoorde Ford, take care!

August 01, 2019

Buying Used car for Daughter Darin was very helpful and friendly, which made my daughters first car buying experience excellent! Thank you Darin and the Tenvoorde family. You hav More

by travasjennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Ennen, Aly Butler
Aug 02, 2019 -

Tenvoorde Ford responded

Thank you so much for taking the time to leave us this review and especially for your kind words about Darin and our team. We are so grateful for your business and your continued loyalty and we look forward to seeing you at your next visit to Tenvoorde Ford!

July 30, 2019

buying used car Kolin gives us the family feeling that makes us feel valued. This was our first time working with Darrin. We had intentions on looking to get a feel More

by BRIRUPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kolin Miley, Darin Ennen
Jul 30, 2019 -

Tenvoorde Ford responded

Thank you so much for sharing your experience and for giving us this 5-star review!

July 27, 2019

Put it back together myself I had to put my truck back toegether, the first time the front under guard was left hanging by one fastner. the 2nd visit I was driving home and the h More

by rschwartz323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kris "Oregon" Lucas, John Murray
Jul 30, 2019 -

Tenvoorde Ford responded

Hello Rick, Thank you for bringing your car in and letting us find the resolution to your concern. Hopefully, the service that we provided has changed your mind about this survey. If you have any other concerns or questions please reach out to Craig at cschaefer@tenvoordeford.com. We would be happy to speak with you about your experience.

July 25, 2019

Darin is a great salesman to work with. I started the process of buying my car online. Darin was great to work with and getting things going. At the dealership everything went fast and smoot More

by 111114Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Ennen
Jul 29, 2019 -

Tenvoorde Ford responded

Thank you so much for the 5-star review and especially for your kind words about Darin. We are grateful for your business and we hope to see you again soon!

July 23, 2019

My personal experience I purchased a used 2014 for Focus and the experience was very easy! All were friendly and helpful..we had some anxiety coming in but left feeling we w More

by DOSOBRIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Brian Rudolph
Jul 24, 2019 -

Tenvoorde Ford responded

Thank you so much for taking the time to leave us this feedback and for sharing your experience with us. We would like to thank you for your business and continued loyalty and we hope to see you again soon!

July 23, 2019

Disorganized financing The financing department is very disorganized. It's as hard to buy a vehicle here as it is to buy or sell a house. The sales people are very friendly More

by Notimpressed2019
Recommend Dealer
No
Employees Worked With
Zachary Stumpf
Jul 29, 2019 -

Tenvoorde Ford responded

We apologize for the inconvenience. This is not a typical transaction with our dealership. We have recently undergone changes in our business office that resulted in forms not being printed correctly. We have identified the issue and are working to get the bank the proper documentation for the loans to be finalized. We have been assisting with vehicles that have no tabs or expired tabs. If you are still in need of assistance or have not gotten your new paperwork sent, please contact the general manager drodriguez@tenvoordeford.com. We apologize for any inconvenience.

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