Tenvoorde Ford

Always a pleasure Everyone is very helpful in service. However the parts dept employee, his name is Tim or Tom and hes not pleasant at all. If hes not in the mood to be Everyone is very helpful in service. However the parts dept employee, his name is Tim or Tom and hes not pleasant at all. If hes not in the mood to be helpful he sure lets you know. I have spent alot of money at Tenvoorde this past yr and i cant say i have had a good experience with him More

Very kind, answered questions, assisted us quicker appointme Staff were honest, called back to help answer questions, assured we had a vehicle or loaner. Not pleased with appointment scheduling service, prefer t Staff were honest, called back to help answer questions, assured we had a vehicle or loaner. Not pleased with appointment scheduling service, prefer to speak with someone who knows about vehicles and aware of whays happening at ST cloud site. More

Came for oil change I am somewhat dissatisfied I was told all the lug nuts had to be replaced usually the reason is because they have been over tighten and the only one I am somewhat dissatisfied I was told all the lug nuts had to be replaced usually the reason is because they have been over tighten and the only one who has serviced it is you More

New Truck I needed a new truck and have bought vehicles here before. Good and fair dealership. Should have more of a selection of non four door F-150's though. I needed a new truck and have bought vehicles here before. Good and fair dealership. Should have more of a selection of non four door F-150's though. More

First class service Oil change service, tire rotation, brake check all for a very reasonable fee, I like that your dealership will service Ford chassis RV's...unlike som Oil change service, tire rotation, brake check all for a very reasonable fee, I like that your dealership will service Ford chassis RV's...unlike some in Twin Cities. Only suggestion is to shorten scheduling time for service since your first opening was about 2-3 weeks out when I first called. More

Customer Service - Top Notch I brought in one of my vehicles for routine maintenance (transmission flush), work was completed in a timely fashion, but something seemed strange on I brought in one of my vehicles for routine maintenance (transmission flush), work was completed in a timely fashion, but something seemed strange on my way home, I drove my vehicle the following day and still something funky, called in the following day and they said to bring it in right away to ensure no other issues. They brought it into the shop immediately and diagnosed the issue, end result which I had already looked at was the transmission fluid was a bit low just enough for the transmission to not shift properly. They topped it off, took it for another test drive and said it shifted fine now. Seems as though that when the flush was completed the machine removed more then it put back in by a 1/2 quart they said, so it was right on the edge of having enough, understandable. They were very prompt, drove it home and was happy, have put on several hundred miles since and no other issues. That's why I bring my vehicle there, they did the work, resolved any issues and end result - I'm happy and will go in again without any hesitation! More

Awesome service! Kept me updated as the service being done! Let me know as soon as it was ready to be picked up! Thank you ford for your service! service! Kept me updated as the service being done! Let me know as soon as it was ready to be picked up! Thank you ford for your service! More

Quick,knowledgeable,friendly My salesman helped with unloading my camping gear,helped take off truck seat covers,helped take out carpet box liner@ installed in new truck!Then four My salesman helped with unloading my camping gear,helped take off truck seat covers,helped take out carpet box liner@ installed in new truck!Then four more salesmen help move truck topper from one truck to the other!Jim a and I thus clamp down topper, reload all the camping gear into NEW TRUCK ! The whole process 3.5 hours! Real smooth, very QUICK More

Professional and Efficient Very friendly staff that answered all my questions. The waiting area was clean and comfortable. The service tech was quick and did an excellent job. Very friendly staff that answered all my questions. The waiting area was clean and comfortable. The service tech was quick and did an excellent job. I had an overall wonderful experience. More

Very helpful I had a great experience here. The employees were super helpful especially, Darin, the man who helped me find my car. He was able to answer all of my I had a great experience here. The employees were super helpful especially, Darin, the man who helped me find my car. He was able to answer all of my questions, showed me how to use everything in my car and was always around. He focused on my needs the whole time and was an awesome salesman. Super happy with my new car so far!! More