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Tenvoorde Ford

St. Cloud, MN

Overview
Employees
Reviews
Vehicles
4.4
1,928 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
Contact Dealership

185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,928 reviews

May 27, 2024

Justin was extremely helpful when I was faced with having my truck serviced at a dealership that was new to me. He was very informative, helpful and calming. I have spread the word with friends, family and More

by ksm_cpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're thrilled to hear that Justin provided you with informative and calming service during your truck service visit. We appreciate you spreading the word about your positive experience to friends, family, and coworkers. If you ever need assistance again, don't hesitate to reach out.

May 27, 2024

James was very kind and easy to work with. I would definitely recommend him to anyone. I was never feeling pressured or uncomfortable with our decision to purchase a car. He was genuine and More

by twigtownusa
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES GEDDE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your positive feedback! We're delighted to hear that James provided you with a comfortable and pressure-free experience. We pride ourselves on genuine customer service, and we're glad James exemplified that during your car purchase. We appreciate your recommendation and look forward to serving you again in the future!

May 27, 2024

Didn’t get the cigarette and smoke smell out of the interior of new 2022 f-150! More

by Dmdoyle6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Warren
3.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Poehler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sanchez
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Jun 04, 2024 -

Tenvoorde Ford responded

Hi, We apologize for the inconvenience. Please contact us so we can assist you further in addressing the cigarette and smoke smell in your new 2022 F-150. We appreciate your feedback and look forward to resolving this issue for you.

May 27, 2024

Very attentive, helpful, informative, conscientious, and follows up after the sale for rput8ne maintenance and just overall satisfaction with the vehicle. I'll he going there for my next car for sure! More

by joew92405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your wonderful feedback! We're thrilled to hear that you found our team to be attentive, helpful, and conscientious. We're committed to providing excellent service even after the sale, and we're glad to know you'll be returning for your next car. We appreciate your loyalty and look forward to assisting you again in the future!

May 25, 2024

Service department needs to get back to the customer when there vehicle is done. I seen my vehicle was done and waited 30 minutes and nobody informed me on it and had to go back to service and ask. More

by d_vogel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KELVIN LARSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Tenvoorde Ford responded

Hi, We apologize for the inconvenience you experienced with our service department. Your feedback is valuable, and we will address this issue to ensure better communication in the future. We appreciate your understanding and hope to serve you better next time.

May 25, 2024

Everyone is always polite and keeps me informed on time. They also will reset my gauge on the side to my setting when I ask. More

by happygrandma.dw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that our team is polite and keeps you informed throughout your visits. We're always happy to help reset your gauge to your preferred settings. If you need anything else, just let us know!

May 20, 2024

Awesome people! But can never get a hold of them and no responses back ever! Tried to call and leave messaged 3 times now More

by sherydan luttmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kris Culhane
4.0
This rating includes all reviews, with more weight given to recent reviews.
KELVIN LARSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2024 -

Tenvoorde Ford responded

Hi Sherydan, We're glad you found our team awesome, and we apologize for the difficulty in reaching us. We appreciate your patience and would like to resolve any concerns you have promptly. Please reach out to us again at your earliest convenience, and we'll ensure you receive a response. Thank you for your feedback and understanding.

May 19, 2024

First class, I will buy my next vehicles from this deal …. Good select of vehecals More

by Dmdoyle6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Poehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sanchez
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Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your positive feedback! We're thrilled to hear that you had a first-class experience at Tenvoorde Ford and that you plan to buy your next vehicles from us. We strive to offer a good selection of vehicles to meet our customers' needs. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

May 19, 2024

Great place to buy a car. Matt was very knowledgeable and professional. He made the car buying process very easy and enjoyable without feeling pressure to buy or decide righ More

by JessicaS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt McGowan
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Jun 01, 2024 -

Tenvoorde Ford responded

Hi Jessica, Thank you for your feedback! We're delighted to hear that you had a great experience at Tenvoorde Ford and that Matt provided knowledgeable and professional service. Making the car buying process easy and enjoyable is our goal, and we're glad we could meet your expectations. If you need anything else, feel free to reach out.

May 19, 2024

I had a good experience, they took care of all my needs. Thanks tenvorrde ford. More

by jschneider9928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for sharing your positive experience! We're glad to hear that we could take care of all your needs at Tenvoorde Ford. If you ever need anything else, don't hesitate to reach out. Thanks for choosing us!

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