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Tenvoorde Ford

St. Cloud, MN

Overview
Employees
Reviews
Vehicles
4.4
1,928 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
Contact Dealership

185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,928 reviews

June 09, 2024

Satisfied with my service experience. Pleasant lobby area with water and coffee available. I’ll be returning for future service. More

by GLENLAUER
Recommend Dealer
Yes
Employees Worked With
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Voigt
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Jun 10, 2024 -

Tenvoorde Ford responded

Hi, We're delighted to hear that you had a satisfying service experience at Tenvoorde Ford. Our aim is to provide excellent service in a comfortable environment. Looking forward to welcoming you back for future service needs!

June 09, 2024

Dan was great to work with. From taking and helping me with my order to helping on the delivery More

by rvaughan3839
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Tenvoorde Ford responded

We're thrilled to hear that Dan provided excellent service throughout your order process and delivery. Thank you for choosing Tenvoorde Ford, and we hope you enjoy your new vehicle!

June 09, 2024

The oil life meter was not reset after the oil change. Everytime the engine is started, there is a message on the screen saying that service is due. Paper and plastic was left on the driver side when I p More

by markgleisner2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Tenvoorde Ford responded

We apologize for the oversight, Mark. Your feedback is valuable to us, and we want to ensure your complete satisfaction. Please reach out to Craig Schaefer at cschaefer@tenvoordeford.com so we can address these issues promptly. Thank you for bringing this to our attention.

June 06, 2024

It was just average service. They didn't really try to help with minor stuff More

by tchmarketing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Tenvoorde Ford responded

Hi, We're sorry to hear that your experience was just average, and we apologize if we fell short in assisting with minor issues. We always aim to provide exceptional service and address all concerns, big or small. Your feedback is valuable, and we'll strive to improve. If there's anything specific we can assist you with in the future, please don't hesitate to let us know.

June 06, 2024

Friendly-answered questions -knew what they were talking about—handled the transaction very professionally returned our calls when we called them More

by kjwillenbring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Wobschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're delighted to hear that our team at Tenvoorde Ford provided friendly and knowledgeable service while handling your transaction professionally. We strive to ensure that all your questions are answered promptly and that you receive the assistance you need. Don't hesitate to reach out if you have any further inquiries or if there's anything else we can assist you with in the future.

June 05, 2024

I FELT LIKE I WAS REALLY APPRECIATED FOR DOING BUSINESS AT TENVOORDE FORD. DEALING WITH DREW B. WAS A REAL TREAT, VERY FINE, SMART SALESMAN!! WELL DONE!! THANK YOU! More

by dsathers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
DREW BROCKMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're thrilled to hear that you felt appreciated and had a great experience with Drew B. at Tenvoorde Ford. We strive to provide exceptional service to all our customers, and we're glad to hear that reflected in your experience. If you have any further questions or need assistance, feel free to reach out.

June 03, 2024

The crew that worked with me at the dealership were top notch all the way More

by mbruemmer123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Poehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
DREW BROCKMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Tenvoorde Ford responded

Hi, We're thrilled to hear that you had a top-notch experience with our crew at the dealership! Thank you for your feedback. If you have any further questions or need assistance, feel free to reach out.

June 01, 2024

This was the 7th truck I have bought from Tenvorde and all have been a good experience More

by mbacharach1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Tenvoorde Ford responded

Hi, We're honored to have earned your repeat business! Thank you for choosing Tenvoorde Ford once again, and we're delighted to hear that all your truck-buying experiences with us have been positive. If you need anything else or have any questions, feel free to reach out.

June 01, 2024

My car didnt have a jack or tire iron or nothing hold the spare tire in More

by david.ruff55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Tenvoorde Ford responded

David – we apologize for the oversight. Scott reached out to you to make sure we get the correct jack and tire iron ordered for you. We sincerely apologize this happened and are revisiting our inspection process so this doesn’t happen again. If you do not get satisfactory service from Scott in the replacement parts, please reach out to the general sales manager Kris via email at kculhane@tenvoordeford.com. Thank you for your business.

May 30, 2024

It was a good experience and was nice to work with people that new what they were talking about More

by chadphillipp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
DREW BROCKMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Tenvoorde Ford responded

Hi Chad, Thank you for your feedback! We're glad to hear you had a good experience and appreciated working with our knowledgeable team. We look forward to serving you again!

Jun 01, 2024 -

Tenvoorde Ford responded

Hi,

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