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Tenvoorde Ford

St. Cloud, MN

4.4
1,956 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,956 reviews

December 30, 2024

Wonderful dealership, very nice to work with,very helpful on everything. We would recommend this dealership to friends More

by irishtwo01
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Andreasen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Goshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Tenvoorde Ford responded

Thank you for your kind words! We're so glad to hear you had a positive experience with us at Tenvoorde Ford. We truly appreciate your recommendation and look forward to assisting you and your friends in the future!

December 28, 2024

I purchased a used f150 from Joseph and the entire experience was very easy and straightforward. Joseph was very helpful with explaining the buying process. I would definitely recommend Joseph for any More

by dthomps42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Wobschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Goshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Joseph made your F150 purchase easy and straightforward. We truly appreciate your recommendation and look forward to assisting you again in the future!

December 28, 2024

Worst experience ever would never recommend to anyone three hours for oil change and when they were done, broke down in their own parking lot More

by tixiermatthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Tenvoorde Ford responded

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced. This is certainly not the standard of service we strive for at Tenvoorde Ford. Please reach out to Craig Schaefer at cschaefer@tenvoordeford.com so we can address your concernS. Your satisfaction is very important to us, and we'd appreciate the opportunity to make things right.

December 27, 2024

Awesome- as usual. Thanks for the open communication Jade! We love our new Ford Van. More

by ROCORI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're so glad to hear you love your new Ford Van. We truly appreciate your continued trust in Tenvoorde Ford, and we're happy Jade could assist you with great communication throughout the process. Enjoy your new vehicle, and we look forward to serving you again!

December 26, 2024

The work was completely quickly, the representatives are knowledgeable and friendly. The tires are working well and giving me confidence as I drive this winter. Thank you! This was in the Quick Lube Dept More

by wmlais49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Voight from quick lube
Dec 27, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're thrilled to hear that your tire service was completed quickly and that our team provided you with knowledgeable and friendly assistance. We're glad the tires are giving you confidence on the road this winter. We appreciate your business and look forward to serving you again at Tenvoorde Ford!

December 25, 2024

My service is always great at the service center. My advisor Mike is why I keep coming back. Make me feel welcome and appreciated. I’ve had other service advisors and no comparison. Thanks Mike for y More

by Ronthielen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're thrilled to hear that Mike has provided you with such excellent service. It's always our goal to make our customers feel welcome and appreciated, and we're glad to know Mike consistently meets that standard. We look forward to continuing to serve you at Tenvoorde Ford.

December 25, 2024

Miles was great! However your book keeping system is not. Our phone number has not been updated and we have asked multiple times. Because of this we had to wait for More

by phagen119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles Poehler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that Miles provided great service. We sincerely apologize for the inconvenience caused by the issue with your contact information and the delay in receiving your license plate. Please reach out to Craig Schaefer at cschaefer@tenvoordeford.com so we can ensure your contact details are updated and address any further concerns. We truly appreciate your patience and look forward to resolving this for you.

December 24, 2024

Mike was very polite and kept me informed on what was going on with fixing our vehicle. More

by amcarc25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We're glad to hear that Mike was polite and kept you informed throughout the process. We truly appreciate your feedback and look forward to assisting you again at Tenvoorde Ford!

December 24, 2024

Very happy with the excellent customer service provided to me from start to finish!! Kelvin was amazing!! More

by joleen_03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
KELVIN LARSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Tenvoorde Ford responded

Thank you, Joleen, for your wonderful feedback! We're so glad to hear that Kelvin provided you with excellent customer service from start to finish. We truly appreciate your kind words and look forward to assisting you again at Tenvoorde Ford!

December 23, 2024

I told you I didn’t want any more emails. I’m responding to yet another one. I called to set up an oil change and the phone transferred over to a woman who could not take my request but sai More

by stkits1943
Recommend Dealer
No
Employees Worked With
Justin Erwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tenvoorde
Dec 24, 2024 -

Tenvoorde Ford responded

Stkits1943, we are sorry for your experience. We have dedicated people to answer phone calls and make appointments and occasionally they are on multiple calls so we have a rollover answering service that can answer some basic questions and pass your info along for a callback. It sounds like there was a breakdown in our process somewhere if you did not get a call back. Our QuickLane is a no appointment necessary operation and has the fastest in-and-out time for oil changes. We have a check-in application that can reserve your spot and give you an estimate as to when your vehicle will be taken into the shop. We implement technology, tools and processes to make the process easier for customers to do business with us. Again, we are sorry it did not work that way for you. If you are trying to contact the owner, our website chat tool is not monitored by him. If you are open to us making it right for you, please contact our service drive manager, Craig Schaefer at cschaefer@tenvoordeford.com or 320-251-0540. We are sorry for your experience and appreciate you letting us know.

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