Tenneson Nissan

New car purchase Thank u to tenneson Nissan in Tifton ga. Salesmen Keith Merrill and Howard Gamage .by all are the best . thank u so much for helping us get our new ca Thank u to tenneson Nissan in Tifton ga. Salesmen Keith Merrill and Howard Gamage .by all are the best . thank u so much for helping us get our new car . Thank u , Linda Landrum More

Worst service ever!!!! I bought a 2013 Nissan Pathfinder in March of 2013. Right away I started having problems with it shaking while going between 25-30 mph. Tenneson Niss I bought a 2013 Nissan Pathfinder in March of 2013. Right away I started having problems with it shaking while going between 25-30 mph. Tenneson Nissan told me that was normal. I told them there's no way it is normal for a vehicle to shake that much. Every time I went to them and complained about it I was given the run around. I was told they had a fix and would call me when the part came in (never got a call). Then I was told that they could only fix it if it shook bad enough to make it to a certain point on their machine they were using. As bad as it shook, amazingly they claimed it wasn't bad enough to register on their machine. Another time the lady that works in the service department told me that as soon as I reached 30,000 she was sure it would stop shaking. So basically, let's get you to go over your 30,000 mile warranty so you're stuck with the problem. Then, December 2015 I took it for my free oil change, which is a joke because they don't do what they should when doing an oil change, and I once again complained about the shaking. I was told that they now they had a fix for it through a recall and they reprogrammed the computer and Todd Gann assured me that would fix my problem with the shaking. Wrong! A couple of days later I'm driving and it shakes really bad and starts sputtering and I get stuck going about 40 mph as it is about to completely break down. Thank goodness I wasn't on the interstate in busy traffic because I could've been killed, along with my children and innocent people. I took it back to Tenneson Nissan. They said it was the body valve. It was under warranty, but they claimed it was backordered.They had my pathfinder for 3 weeks before I finally got it back. For 3 weeks I was inconvenienced, having to borrow someone else's car so that I could go to work and get my kids to school and all of their after school activities. I got it back on a Friday and did not drive it until Monday so that I could get new tires put on. As I'm going home from getting my new tires I notice 2 lights have come on. Then I go to pick my son up from school and it completely dies! I'm stuck in the driveway of the school blocking traffic. I had no choice but to call Tenneson Nissan to bring a wrecker. They call the next day to day my alternator is bad and that it'll cost $1100 to fix it. There was no way I was going to pay them that much money when nothing was wrong with my alternator before I took it to them to replace the body valve. I ended up paying them almost $200 to cover the cost of the wrecker and diagnostic test they performed, which was a ridiculous amount. I took it to a trusted mechanic and ended up needing a new battery and alternator. A new alternator for a 3 year old vehicle. It's funny how my battery and alternator was fine until I got it back from Tenneson Nissan. I guess they figured since I got the body valve replaced for free that they'd mess something else up so that I'd come back and they could make some money off of me. Boy were they wrong! I'll never do business with them again! I'll gladly pay for my oil changes from here on out so I know they are actually being done and done right! I hate to say it but I believe they are nothing but crooks out to bleed their customers dry. And, they need a lot of work on customer service. More

Spare tire replacement I purchased a Nissan Frontier from this dealership in 2013 I had a flat tire in 2015. when I went to change the tire there was no spare under the truc I purchased a Nissan Frontier from this dealership in 2013 I had a flat tire in 2015. when I went to change the tire there was no spare under the truck. my wife contacted the dealership to see if we could purchase a spare and the Service manager Eric Byrd and he said he would see what he could do. he called us back and told us that if we could come by he would have a spare tire for us at no charge. because there was supposed to have been one on the truck originally. the service & parts dept. did a great job of taking care of us. thank you Eric and staff. Jeff and Barbara. Douglas Ga. More

poor and untrue services people I had the service dept. more the 3 time tell me that my car needed something when I just had it done the last time I was their. If I did not tell them I had the service dept. more the 3 time tell me that my car needed something when I just had it done the last time I was their. If I did not tell them , they would have charged me again. It makes me think that they just don't due the work. I even went to the customer service dept and let the man know 2 time. Finally he told me I might need to go some were els.And the worst thing is I called and Left a message for Mr. Tenneson letting him know what was going on, I told him if one person matters to please call me. That was about 5 to 6 months . More

Poor Customer Service and Knowledge of Services No Leaf Quick charger but will tell you they have it all day. When I asked when they planned on installing a unit they told me it would be "stupid" o No Leaf Quick charger but will tell you they have it all day. When I asked when they planned on installing a unit they told me it would be "stupid" of them to install stating it would cost too much in electricity. Left me stranded for hours. Thanks Tenneson. More

UNTRUTH OF CREDIT MANAGER I WAS TOLD BY CREDIT MANAGER WAS APPROVED WENT INTO HIS OFFICE HE TOLD ME WHO I WAS FINANCED WITH, HOW MUCH PAYMENT AND DUE DATE SIGNED CONTRACT DROVE I WAS TOLD BY CREDIT MANAGER WAS APPROVED WENT INTO HIS OFFICE HE TOLD ME WHO I WAS FINANCED WITH, HOW MUCH PAYMENT AND DUE DATE SIGNED CONTRACT DROVE TRUCK HOME 27 DAYS LATTER RECEIVED LETTER IN MAIL SAYING DENIED FROM CO. CALLED DEALERSHIP ASKED TO SPEAK TO CREDIT MANAGER ASKED WHAT ABOUT TOLD THEM WHY THE CALL WAS TOLD HE WAS OUT BUT WOULD HAVE SOMEONE CALL ME RIGHT BACK TOLD THEM EVER TIME I CALL SOMEONE HAS TO CALL ME BACK SHE ASSURED ME SOMEONE WOULD CALL BACK AND THEY DID. I WAS TOLD EVERYTHING WAS OK NOT TO WORRY TWO DAYS LATTER THE DEALER WHO HAD MY TRADE IN SAID THE DEAL WAS NOT APPROVED AND TENNESSON HAD SOLD MY TRADE IN. I CALLED DEALERSHIP OF COURSE CREDIT MANAGER WAS NOT THERE HAD SALESMAN TELL ME I HAD TO BRING TRUCK BACK AFTER 29 DAYS CAN YOU BELIEVE THIS. THE SALESMAN DID HIS JOB,HAVE NO COMPLAINT WITH HIM. WENT TO GET MY TRADE IN BACK SOMEONE HAD WORKED ON HUB AND HAD NOT FIXED IS GRINDING DO NOT KNOW WHAT OUT COME IS GOING TO BE. DO NOT WANT THIS TO HAPPEN TO ANYONE ELSE. More

My wife and I purchased a used vehicle from Tenneson Nissan with the hopes that it would suffice our needs for a larger vehicle for our growing family. Jeremy was our salesman on this particular day. He Nissan with the hopes that it would suffice our needs for a larger vehicle for our growing family. Jeremy was our salesman on this particular day. He followed us to the used car lot near Tifton's Walmart. After the ignition was turned, we immediately heard a noise coming from the engine bay. Jeremy assured us that it should be fine and he would have the service department look at it upon our arrival back to the main dealership. Well...suffice it to say, the service department did not look at it that day. We were there 3.5 hours filling out paperwork. They went over our trade-in vehicle with a fine-toothed comb, but not the one that we were purchasing. I was disappointed in the fact that after we were able to reach an agreement on price, Jeremy returned to the desk with a message from the service manager: "My manager said he would rather lose money on a car, than lose a customer." My wife had to bring the vehicle back to Tenneson so the service department could perform the check on the noise. They said it could be a recalled part, but their diagnostics showed nothing was wrong with the car. They proceeded to tell my wife that she could and should take it to the nearest dealership for that make of car and have their service department check it out since Tenneson Nissan doesn't service those parts. Well, after I proceeded to speak with Erick Byrd, the customer relations manager, I determined that this dealership doesn't know the first thing about customer service! First rule in Customer Service: The Customer is always right! Well, my wife called Erick to let him know that she was still in Tifton and that she had called the other dealership to price the problem. The other dealership said $90 to have diagnostics run on the vehicle, plus whatever the costs would be to fix the car. Apparently, Erick mentioned to her that there wasn't much they (Tenneson) could do for her today. He sent her back to our hometown, which is 45mins away. Half way home, my wife receives a call from David McMahan, a sales manager. He also called me. David tells both of us that it isn't their policy nor is it good business for something like this to happen. David then proceeded to ask my wife to turn around and return to Tifton. He proceeded to inform her that they would go over the newly-purchased car with a fine-toothed comb and locate the problem. In the meantime, he said he would provide her with a rental car. THe rental car that was provided was a Nissan Armada, a gas-guzzler. This gas-guzzler contained less than 1/2 of a tank of gas. We live 45mins away!! We were given no estimated completion time on the repairs of her car. The timing chain was messed up and Tennesson had to drive my wife's car to the dealership that can repair the vehicle. Now I have to pay for gas in this big, black tank due to their laziness and poor customer service! I am THOROUGHLY DISGUSTED!!! I have left calls for Cory Tenneson, David McMahan, and Cody Rayburn. No call has been returned from any of these men. TENNESON NISSAN HAS NO CLUE ABOUT CUSTOMER SERVICE!! Their motto should be: TENNESON NISSAN: TALL ON GRIEF-SHORT ON SATISFACTION! More

I recently purchased a 2013 Nissan Pathfinder. Right after I got the vehicle, it started sputtering. I questioned Brooke about it and he said it was not in a recall but to keep a look out for a letter after I got the vehicle, it started sputtering. I questioned Brooke about it and he said it was not in a recall but to keep a look out for a letter from Nissan just in case. It has continued to get worse. I took it into the service department so they could duplicate it. They told me they did not have a fix for it and neither did Nissan. All they keep telling me is to be patient. I have been given the runaround since I got this vehicle. I am totally disappointed in my purchase of this Pathfinder. As I have been told, there are several others with the same problem. This vehicle is very costly to have trouble within the first few weeks of ownership. More

Everyone is very friendly, anytime I need anything all I have to do is call and ask. I am glad I purchased my car from Tenneson have to do is call and ask. I am glad I purchased my car from Tenneson More

I came to have my oil dipstick replaced. The yellow part of the dipstick was visible when I took my car. The mechanic embedded the dipstick further in the tube and made me pay the labor to fix it. I had to of the dipstick was visible when I took my car. The mechanic embedded the dipstick further in the tube and made me pay the labor to fix it. I had to wait several hours which was ridiculous. Nissan slogan should short on service and large on price. More