Tempe Kia

Visited dealership on Sunday, 4/29, interested in two vehicles. Spent a great deal of time with the usual games and "if we make the numbers work, will you buy our car today?" Our trade in was the key f vehicles. Spent a great deal of time with the usual games and "if we make the numbers work, will you buy our car today?" Our trade in was the key factor, never mind the KBB and Edmunds guidelines for it's value, Tempe Kia was thousands under the value...instead, auction printouts were presented to show to us in the attempt to show how little our car was worth. Left dealership believing we'd been given bottom line price on one of the two cars we liked; upon arriving home, found internet pricing was $2,500 lower. Phone calls to dealership yesterday were not productive; long hold times, no attempt to compromise. I made it clear that we would buy their car if the figures were closer to reality. Left message for general manager Mike Breysogle, not even the courtesy of a return car. The usual corrupt, demeaning car dealership mentality. Management chose not to sell a car and gain a satisfied customer. Thank goodness we do not need to buy groceries the same way we buy cars. I give this dealership a -1 as for customer satisfactin. More