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Tempe Kia
Tempe, AZ
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I have been searching on internet for a new kia. I I have been searching on internet for a new kia. I received response for Dealers all over Az. Mike Salsa seemed to be the only one that truly Seeme I have been searching on internet for a new kia. I received response for Dealers all over Az. Mike Salsa seemed to be the only one that truly Seemed interested in me not just the sale. Thanks to Michael Salsa and John Chavez for making this a very easy deal. More
Justin Bean is awesome! He helped me get the car I wanted, 2011 Kia Soul. I didn't feel like I was at a dealership either. Just like 2 friends having a chat that happens to include a sale of a car. I wanted, 2011 Kia Soul. I didn't feel like I was at a dealership either. Just like 2 friends having a chat that happens to include a sale of a car. I recommend Justin to all my friends and family when they need a car. More
Greg Dayley worked extremely hard over a 3 day period to gain my trust and that of my wife. He was extremely honest and went way above the normal I have experienced in the past with other dealerships like gain my trust and that of my wife. He was extremely honest and went way above the normal I have experienced in the past with other dealerships like Earnheardt and others. He explained in detail the differences in the vehicles we looked at, he broke down the costs in a way that even I could understand. He showed patience and restraint, there was absolutely no hard sell, no calling in another party to close the deal, no running back and forth to his manager and bringing back different dollar amounts. When we decided what we were going to do all we did was call Greg and tell him, get the paperwork ready! An hour later I was there and checked out in record time. Greg and Tempe Dodge/Kia is my Dealership and where we are going for any other future auto purchases we make. Connie and I love our new 2011 Optima, THANKS to Greg Dayley! Sincerely, James V. Fetterman More
Friday, May 27, 2011 7pm After dinner, we decided to Friday, May 27, 2011 7pm After dinner, we decided to drop by Tempe Kia and look at the 2011 Sportage. We were greeted by saleman, Brent Bush and we Friday, May 27, 2011 7pm After dinner, we decided to drop by Tempe Kia and look at the 2011 Sportage. We were greeted by saleman, Brent Bush and we discussed what we were looking for. Brent did his best to match us to the vehicle we came to see. However, being near the end of the 2011 season, they had few to choose from. Brent took the time to show us other options in 2011 & 2012 models. He even stayed well past closing time on a Friday night to make sure all our questions were answered and that we got to test drive any vehicle that was of interest to us. We came back Saturday and we struck a deal on our favorite which turned out to be a 2012 Sorento. During our search, Brent offered no sales pressure to put us into something we really didn't want. He just offered information on each vehicle that we test drove to help us make an informed decision. Overall, an exceptionally comfortable experience. More
Had spoken to Bob prior to going into the dealership. Upon going to the dealership I called him to tell him we would be going in to see the Kia Sportage. I had previously wanted to see the Sorrento but Upon going to the dealership I called him to tell him we would be going in to see the Kia Sportage. I had previously wanted to see the Sorrento but when I got to the dealership I realized when I saw it in person it just was to big for me to drive. I had a toyota rav before so the sportage was exactly what I wanted. Bob was very courteous and very patient with us. He got for us exactly what we wanted. The payment was very important and we got it. kudos to Mr. Kimsey"""" He followed up with a call to see how I was doing with my car and I totally enjoyed thank you again. Nora Mercado More
Justin Bean did a great job showing us how we can own a Kia Soul today! He took the time to make our deal happen. His professional attitude and superior product knowledge made buying a Kia a great experi Kia Soul today! He took the time to make our deal happen. His professional attitude and superior product knowledge made buying a Kia a great experience. We would definitely do more business with Justin. More
I had made a decision to purchase the Kia Soul Plus about a year ago. I called Tempe Kia and spoke over the phone with Mike Sargent, he was very helpful. All of the sales people were very informative and hel a year ago. I called Tempe Kia and spoke over the phone with Mike Sargent, he was very helpful. All of the sales people were very informative and helpful which includes Greg Dayley,Chris and Michele. James Duet was very good to me and explained how the car works, he also helped to arrange to have my windows tented. The finance director made it all work, Chris Fredlake, obviously in regards to getting me financed with the right lender. I have to say, Greg was great he went with me for the drive and explained how the car works, ect....I would definately recommend this dealership and already have to 2 of my friends so far! Thanks guys!!!! Mistie Smith/Chandler AZ More
I walked out of dealerships in Vancouver, Washington and Salem, Oregon because they tried to give me the run around. I am 58 years old and retired with over 32 years in law enforcement. Tempe KIA was an Salem, Oregon because they tried to give me the run around. I am 58 years old and retired with over 32 years in law enforcement. Tempe KIA was an excellent ambassador for KIA. I was extrmely impressed with the Sales Consultant, Keith Baize. He was very professional as well as friendly and made the purchase a pleasant experience. I would highly recommend this young man to any person looking for a KIA. Chris Fredlake also facilitated the formal paperwork very smoothly and efficiently. Thank you Tempe KIA. More
We just bought a beautiful Orange Kia Sportage at MARK KIA and had a top notch experience. We were going to buy at TEMPE KIA but did not because the manager was arrogant, didn't follow through and treated KIA and had a top notch experience. We were going to buy at TEMPE KIA but did not because the manager was arrogant, didn't follow through and treated the salesman and us dismissively. We first went to Tempe KIA after researching the orange premium package Sportage we wanted. Along with our salesman, James Lee (who was friendly, helpful and conscientious) we talked to his manager. The manager said he absolutely could get us what we wanted, but he'd have to order it from out of state. He said he'd look for the car we wanted somewhere close to AZ and call us. We did a test drive on a different color Sportage with the options we wanted and liked it. Good to go. The salesman continued working with the mgr to find one they could bring from out of state. We asked the mgr to check in California and Oregon. He said he would. Once the manager found it, the mgr would call us with the price. The next day the mgr called us to say none were available on this side of the country, just in the northeast. They could and would order it for us, but from that far away, the transport would be pricey. Other option was to order from the factory but it was uncertain how long it would take to actually take possession of it. We would have to put down a deposit and wait. We wanted to go ahead and get the car from out of state. The salesman was eager to help us and worked with us for several weeks. The mgr said he would get more info and call us back in the next day or so on the details. A week went by. No call. I called the salesman. The salesman transferred me to the mgr who didn't return two messages. Another week went by. Still no call from the manager. By this time it was almost three weeks. The salesman's superior did not cooperate with his efforts to help us find what we wanted. His manager seemed to think we were not serious buyers. The salesman was in the middle, trying his best. We finally called the salesman and thanked him for his time and effort. explaining that we'd take our business elsewhere because the manager was unprofessional and disrespectful to both us and to the salesman. The salesman seemed sincerely embarrassed and apologetic. We felt badly for him. Our TEMPE KIA salesman was conscientious and helpful but his superior was not. The manager treated us and their salesman dismissively, and was very arrogant. The manager misled us (I could use a stronger word) about the availability of the car we wanted. We wasted three weeks. Bottom line NO TEAMWORK at TEMPE KIA. Sale lost. TEMPE KIA obviously wanted to sell us what we didn't want from their lot, while stringing us along about what we did want, to wear us down. It was unfair to us, and to their salesman who worked so hard to try to get us what we wanted. The next day we called MARK KIA after hearing and reading good things. Told them what we wanted. They checked immediately. Tuned out the car we wanted WAS available in Oregon. We made an appt to meet with them the next day. At MARK KIA our salesman was terrific as were all who were involved. At MARK KIA they worked as a unified team. That night we bought the car at a fair price. It arrived a week later from Oregon. We couldn't be happier. More
I am a first time buyer and I was looking forward to shopping for a new car. I got a phone call from Mike Salsa and he was by far the rudest most inconsiderate horrible person I have ever spoken to. He shopping for a new car. I got a phone call from Mike Salsa and he was by far the rudest most inconsiderate horrible person I have ever spoken to. He basically killed my dreams of the car I want and I had to keep repeating myself that I had a twenty thousand dollar check ready to sign but apparently he said it was not good enough. I have never been so frustrated or upset in my life. More