Tempe Kia
Tempe, AZ
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The sales was easy and fast. Would buy from this delarship again. Warren Woolsey worked with us to get a good deal and explained everything about the Kia Sorento that we bought. delarship again. Warren Woolsey worked with us to get a good deal and explained everything about the Kia Sorento that we bought. More
Excellent experience. Was treated courteously and fairly throughout. No high pressure sales from anyone. We appreciated the salesman giving extra effort to complete the sale and in expediting the final pape throughout. No high pressure sales from anyone. We appreciated the salesman giving extra effort to complete the sale and in expediting the final paperwork. More
This past weekend I dealt with two different Kia dealerships, had two memorable experiences that I will gladly share with everyone I know for very different reasons. The experience with the first d dealerships, had two memorable experiences that I will gladly share with everyone I know for very different reasons. The experience with the first dealership will be shared to protect family and friends from dishonest business practices. The second experience will be shared to make sure everyone I know wishing to purchase a vehicle is aware this is the only stop they need to make to satisfy their needs. There was not a single unfriendly person in the entire lot, but lets talk about Steve Gallo. I was not going to step a foot on another dealers lot due to the horrible experience I had on Saturday, but thought I would just do a bit of searching online Sunday morning. I began an instant message conversation with Steve regarding what I was looking for and to see if he could locate it for me. I asked very specific questions that I already knew partial answers - I was shocked when Steve answered with what I knew - so I asked a couple more questions and the honest answers continued. I decided I was willing to talk over the phone, again honesty - I let him know exactly what I wanted and he said he would do some searching and get back to me. I received a call back - he had found what I wanted - wasn't going to charge me more for finding it - plus it wasn't the only one available in the western United States - much to my surprise because I had been told that the day before [one of the reasons for the MSRP being $2500 more]. I set up an appointment to make sure the Sorento had everything on it I had stated - if it did, i would be willing to put some money down for Tempe Kia to bring the vehicle to their lot so I could make a decision to purchase or not. We go to our appointment - meet Steve - have a discussion regarding the Sorento and the package I wanted - price-rebates-and everything else....before a decision has even been made - all the details had been laid out -not in chicken scratch, but on a computer printout, that was customer friendly and to the point. Steve went to verify a few items and we stepped outside for a bit - I see a Sorento driving towards me - I had to look several times because it appears to be exactly what I wanted. He is now right in front of me and I am shocked - I am sure he was shocked to I hugged him - this was exactly what I wished to purchase - for the correct price. I was honest and respectful with Steve and he was honest and respectful in return. I would never have dreamt I could say I had a great experience at a dealership - but I did - it was better than great. We will make our next car purchase at this dealership and point our family and friends here too. Steve was amazing and the business practices implemented at Tempe Kia are best practices that leave other dealerships in the dust. More
We bought a new Optima from Tempe Kia. Worked primarily with Sergei ask Checkov. He was great. Very informative and helpful. I never felt pressured and yet he did a great job giving us options and follo with Sergei ask Checkov. He was great. Very informative and helpful. I never felt pressured and yet he did a great job giving us options and following up. We dealt briefly with William, who was very nice and professional. Great experience. More
JUSTIN BEAN MY SALESMAN WAS VERY VERY HONEST, VERY FRIENDLY, AND HE WAS AN EXCEPTIONAL YOUNG MAN. I ENJOYED DEALING WITH HIM VERY MUCH. WHEN IT COMES TIME TO BUY A CAR, MOST PEOPLE WOULD RATHER GO TO FRIENDLY, AND HE WAS AN EXCEPTIONAL YOUNG MAN. I ENJOYED DEALING WITH HIM VERY MUCH. WHEN IT COMES TIME TO BUY A CAR, MOST PEOPLE WOULD RATHER GO TO THE DENTIST, BUT AT TEMPE KIA I FOUND IT TO BE THE BEST CAR DEALERSHIP I HAD EVER WORKED WITH (AND NO, I WAS NOT PAID TO SAY THIS). HOW REFREASHING TO FINALLY GO TO A CAR DEALERSHIP AND LEAVE KNOWING THERE ARE STILL A FEW GENUINE PEOPLE, WHERE HONESTY, FRENDLINESS AND SERVICE TO THE CUSTOMER STILL MEANS SOMETHING. TO JUSTIN BEAN, T.J.CAMPBELL AND CHRIS FREDLAKE AND THE REST OF THE PEOPLE AT TEMPE KIA, IN MY OPINION, YOU ARE THE "THE BEST OF THE BEST". AND TO THE OWNER OF TEMPE KIA; YOUR PEOPLE ARE OF THE HIGHEST CALIBER, AND "IN A LEAGUE ALL THEIR OWN" THANK YOU ALL AT TEMPE KIA, DAVID AND KAREN WHITE GILBERT, AZ. More
Last year upon receiving an inheritance from my family. I went and purchased a Kia Soul 2011. I was extremely happy with my purchase as I had received excellent customer service from Betty Vance who was then went and purchased a Kia Soul 2011. I was extremely happy with my purchase as I had received excellent customer service from Betty Vance who was then working there. After a year of driving the car, while sitting at a red light on Thomas Rd & 40th in Phoenix, a co-worker rear ended me from behind and the car was totaled. His insurance gave me enough money to purchase a new vehicle so I went back to Tempe Kia. Upon going back to Tempe Kia I found out that Betty Vance wasn't there anymore. Yet I was pleasantly surprised to find Brent Bush there. Brent took care of me from the first step into Tempe Kia, I was very adamant about getting the same thing in the new Kia Soul. I wanted to sunroof and the color (Dune) Cream. Since my purchase last year the car has become amazingly popular and the color DUNE is next to impossible to find. Brent worked with me for 30 days and I was able to settle on the Alien color which is a fresh green with a gold metallic finish. The newer versions have upgraded horsepower from 134 to 164, a kick ass stereo system called UVO, all touch screen with a subwoofer etc. I paid the same as last time and still had some money left from the insurance settlement. Brent Bush and the staff at Tempe Kia are amazing. They take care of you and they don't discriminate based on what you can spend. They treat you with respect and get you the car that is right for you. Michelle Frye in finance was amazing also. She explain the few grand that I was financing front to back, back to front. She really wanted to make sure that I was walking away comfortable with all my questions answered. I will return again in the next 5 to 6 years for another Kia. More
The folks at Tempe Kia (also Dodge/Chrysler) cared about much more than just selling us a car. They cared about us as people and provides VERY helpful advice and referrals to other services to help my daugh much more than just selling us a car. They cared about us as people and provides VERY helpful advice and referrals to other services to help my daughter get restitution in a recent accident. They dealt with us honestly and fairly, working hard to get us a good financing package despite a few credit glitches. This was one of the easiest car buying experiences I've had. We're extremely happy. More
I had a good experience buying my first brand new car on my own at Tempe KIA. Warren was fun to work with and worked hard with the KIA staff to get me the car, price, and trade-in value for my old car I des my own at Tempe KIA. Warren was fun to work with and worked hard with the KIA staff to get me the car, price, and trade-in value for my old car I desired. I would not hesitate to come back here to shop for a car. More
Very happy with the whole Kia experience. Steve was great, met me on the lot and convinced me to buy the new Kia Sorento.Was just looking to get some prices, and Steve treated me with curteousy and res great, met me on the lot and convinced me to buy the new Kia Sorento.Was just looking to get some prices, and Steve treated me with curteousy and respect.The finance guy, Kurt worked some magic with the numbers and made me an offer too good to refuse, as well as calming my fears of making a large purchase in a bad economy. Melissa the finance lady was kind and explained things thoroughly, and patiently answered all my questions. Seeing my name on the TV screen and driving out of the show room was icing on the cake. I bought my old Kia from you guys and did not experience near the great service I got this time. Thanks Steve,Kurt, an M.Frye for making my decision a great one. I have already recommended Tempe Kia to 3 people, and plan on buying my next Kia from you guys as well. Just tell the top dogs to keep making them in the USA! Thanks Again, A loyal Irish Kia Customer. More
We looked for a new car for 7 weeks. We had very bad experiences with all dealers and found them pushy and sneaky. We went to Kia Tempe and found Justin Bean to be very helpful ! We went in and the car experiences with all dealers and found them pushy and sneaky. We went to Kia Tempe and found Justin Bean to be very helpful ! We went in and the car we had spoken about on the phone was pulled up in front . We then went in and got straight to the numbers where we were presented with the best price we had seen all day. Justin followed up the next day and was very patient with us . The Kia Optima is an amazing car and this dealer was the only one I would recommend !!!! The car was in a great showroom and all managers were very gracious and welcoming . Great reviews all the way around . Thanks Kia of Tempe ! More