Tempe Kia
Tempe, AZ
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Liz helped us buy a great 2012 Kia Optima. While somewhat of a lengthy sales process, we got a great price and everyone treated us very well. We didn't feel that typical sales pressure at any point somewhat of a lengthy sales process, we got a great price and everyone treated us very well. We didn't feel that typical sales pressure at any point. Liz was excellent to work with and did a great job delivering the deal and the car. More
Scott Purvis was awesome!! We had been searching for a vehicle with a good rebate for days and after dealing with a few other dealerships my husband called Tempe Kia and reached Scott Purvis. First of all vehicle with a good rebate for days and after dealing with a few other dealerships my husband called Tempe Kia and reached Scott Purvis. First of all, he answered the phone right away, no leaving a message and waiting for a call back! We had been told by another dealer that the vehicle we were looking for didn't exist in the western region. So we were happily surprised to have Scott tell us that not only did they exist but he had one on his lot! We were tired of looking at a vehicles and talking about one price to then find out the price jumped by thousands of dollars once we sat down to talk details at the other dealers. So my husband discussed what we were really going to be looking at for a final price with Scott and he assured us we would not have any surprises. It was an hour before closing at Tempe Kia so I rushed down there and met with Scott. He had the vehicle we were talking about sitting out front ready to go. We took a test drive and it looked like the right vehicle for us. We sat down to talk details and as promised there were no surprises. We had a discrepancy on our part regarding the pay off of our trade in vehicle so we left without purchasing until I could check into the pay off. The next morning Scott called to say he had some good news that he thought would make us very happy. That morning they had gotten a trade from another dealership and it was exactly what we were looking for and was even a little bit cheaper. What car salesman calls and says hey we found another vehicle for less money then we were talking about? Scott called when the vehicle made it to their lot, I went down and again found the vehicle right out front already detailed and ready to go. We took it for a test drive and loved it, we discussed the price etc and made the deal. Scott stayed with us the entire time. He went over every detail of the vehicle and made sure we were completely satisfied. Scott was absolutely wonderful! He listened to us and took the time to make us feel special. He didn't rush off after he made the sale he stayed with us through the final walk through. Scott was amazing! More
We had a great experience, the whole process took about 6 hours which I wasn't prepared to be there that long. Other than the waiting everything else was great and I would recommend this dealership. hours which I wasn't prepared to be there that long. Other than the waiting everything else was great and I would recommend this dealership. More
We had the best experience yet buying a vehicle. We delt with Greg Dayley who was great. Did all the legwork over the internet and phone and had the car and paperwork all ready for us when we arrived. If yo with Greg Dayley who was great. Did all the legwork over the internet and phone and had the car and paperwork all ready for us when we arrived. If you're looking for a new car call Greg today! More
WOW! What a great experience this has been to purchase our new Sorento! We are new to Arizona & contacted this dealership on a recomendation from family in Chandler, who also bought a Sorento @ Tempe Kia. our new Sorento! We are new to Arizona & contacted this dealership on a recomendation from family in Chandler, who also bought a Sorento @ Tempe Kia. Initially we worked with John C. (mgr.) and he did the leg work in locating the car that met our needs. He found our car still in transport to another dealership in AZ. Being new to the area & without a car, he arranged for our transportation for the few days waiting for our car to arrive. His direct & no nonsence approach was refreshing to work with. He was immediately responsive to our needs. We were just not "another" customer...we were "THE CUSTOMER". We then worked with Justin Bean. The experience in purchasing our car only got better!! Justin is "Mr.Car Man"! He was always polite, personable and responsive immediately to our questions and kept us informed of the status of everything. He explained very concisely & completly how our new high tech car operates. He very professionally worked with us from start to finish. His knowledge of cars in general and how things work make him an extremly valuable employee! This has been by far the best car buying experience we have ever had!!! Thank You so much, Lou & Rita Rossigno More
Our experience began with a with a pleasant conversation. Dealer took the time to get to know us and what type of vehicle we were looking for our family. The process was even better as the purchasing experi Dealer took the time to get to know us and what type of vehicle we were looking for our family. The process was even better as the purchasing experience was great. More
Great Customer service from the time I walked in the door. So friendly without being pushy! Would recommend to anyone I know. Seemed to really care about their customers! Every person we dealt with was door. So friendly without being pushy! Would recommend to anyone I know. Seemed to really care about their customers! Every person we dealt with was extremely willing to help or acomodate in any way I needed. More
Greg Dayley stayed well past closing time helping us with our recent purchase of our new 2012 Kia Sedona EX. We traded in our 2006 Sedona after almost 100000 trouble free miles. our recent purchase of our new 2012 Kia Sedona EX. We traded in our 2006 Sedona after almost 100000 trouble free miles. More
Have a 2007 Kia Sorrento and from day one have had three Have a 2007 Kia Sorrento and from day one have had three major problems with it. Every time I took the car in for service I was told that it was ok. Have a 2007 Kia Sorrento and from day one have had three major problems with it. Every time I took the car in for service I was told that it was ok. Then the car was recalled for the passenger side airbag and that was fixed. The most serious problem was with the braking system. If you own a 2007 sorrento please get it checked out . The problem is with the Hydraulic Module, if this goes it feels like you are driving on ice and you will have no control of the car when you brake. I would not recommend a Kia to any one they just keep denying everything until it gets recalled. More
I recently had my purse stolen along wtih my car keys. I went to the tempe kia dealership to get a couple replacements made. I was borrowing someone elses car to do this since I didn't have keys to my car. went to the tempe kia dealership to get a couple replacements made. I was borrowing someone elses car to do this since I didn't have keys to my car. I got the copies and went home to try them out. They did not fit. I returned to the dealership the next day to have them corrected. When I tried this second set they also did not fit. So I am returning, to a different dealership, for the third time to get my keys made. The gentlemen who helped me at the tempe dealership was very simpathetic and apologized for the inconvenience. It has been a huge inconvenience and I have not been able to drive my car for three days. I don't know if it was the actual key machine that was faulty or the employees workmanship, but either way the parts department at tempe kia needs to address this problem to avoid further frustration of other customers. More